Telefèric Barcelona - Los Gatos

Review summary

1. o

   oby

   San Francisco

   2 reviews

   5.0

   2 reviews

   Dined today

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   It was a beautiful. I celebrated my birthday with my friends & co workers
   

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2. J

   Jim

   VIP

   San Francisco

   37 reviews

   4.0

   37 reviews

   Dined 2 days ago

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 2

   The food was excellent and the service was good. The biggest downside was the noise level. We specifically asked for a room in the back and were accommodated. The host then also seated a family with a baby next to us. Having an infant out at night past 7pm was not smart by that family but why seat them next to us. The main dining room is extremely loud making it a shouting match between tables. Very bad acoustically designed restaurant!
   

   Telefèric Barcelona - Los GatosResponded 2 days ago

   Hola Jim, We're thrilled to hear that you enjoyed our food and found our service to be good. We do apologize for the noise level and any inconvenience it may have caused. We truly appreciate your feedback as we strive to create a better atmosphere for all our guests. Thank you for choosing Telefèric Barcelona, we hope to serve you again soon. Gracias!
   

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3. S

   Stuart

   San Francisco

   2 reviews

   4.0

   2 reviews

   Dined 4 days ago

   1. Overall 4
   2. Food 5
   3. Service 5
   4. Ambience 4

   Great food and service. Too noisy for any conversation
   

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4. C

   Cathy

   San Francisco

   2 reviews

   5.0

   2 reviews

   Dined 6 days ago

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   Appreciate the complimentary dessert to celebrate our anniversary.
   

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5. J

   James

   San Francisco

   8 reviews

   3.0

   8 reviews

   Dined 7 days ago

   1. Overall 3
   2. Food 4
   3. Service 3
   4. Ambience 4

   The novelty of tapas has worn a bit thin at this Los Gatos Teleferic. We were a party of 4 with everyone ordering mostly for themselves. The dishes were brought in a hodgepoge as if we were sharing everything. So 1 person got something they ordered and the rest of us sat and watched them eat. The food itself was mediocre - the empanadas were barely filled with the chicken mixture - mostly empty and a bit over done. Potatas bravas was buried in sauces and subsequently soggy when they should be crispy. My mini sushi tacos were delicious and my partner's octopus was perfect but overall the 4 of us spent $170 for lunch - and that's with no alcohol - with a built in $25 tip and it was pretty unsatisfying.
   

   Telefèric Barcelona - Los GatosResponded 4 days ago

   Hola James, Thank you for sharing your feedback. We’re sorry to hear that your visit to Telefèric Barcelona didn’t meet expectations. We understand the frustration of receiving dishes at different times, and we’ll address this with our team to improve the experience. We’ll take your feedback about the Empanadas, Patatas Bravas, and other dishes to our kitchen team to ensure that we deliver a more consistent and satisfying experience for our guests. Regarding the service charge, it’s included as part of our commitment to fair wages for all employees, including those working behind the scenes, as stated on our menu and website. We apologize if this was not communicated clearly. We appreciate your input and hope you’ll consider visiting us again. Gracias!
   

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6. J

   Juan

   San Francisco

   5 reviews

   5.0

   5 reviews

   Dined on December 9, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great food & service. Always a treat to dine here.
   

   Telefèric Barcelona - Los GatosResponded on December 13, 2024

   Hola Juan, We're thrilled to hear that you enjoyed your dining experience at Telefèric Barcelona - Los Gatos! It's wonderful to know that our food and service met your expectations. We always strive to provide a memorable experience for our guests. We appreciate you coming here and look forward to serving you again soon. Gracias!
   

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7. J

   Jennifer

   VIP

   San Francisco

   2 reviews

   3.0

   2 reviews

   Dined on December 9, 2024

   1. Overall 3
   2. Food 2
   3. Service 5
   4. Ambience 5

   Many of the tapas dishes have an aioli sauce. Even the meatballs had a drizzle of cream on them. All unnecessary if the dish can stand on its own. The chef should trust that the flavors will carry on. I ordered two glasses of wine. The wine was from the more expensive wine list and the pour was half of what was at the table next to me. The wait staff was very good. They don't leave you wanting for anything for long. We all appreciated that. As is the case in most restaurants, when you are asked, "How is your meal?" it is a rhetorical question.
   

   Telefèric Barcelona - Los GatosResponded 4 days ago

   Hola Jennifer, Thank you for sharing your feedback with us. We appreciate your perspective on the aioli sauce and the wine portions. Our chef's team carefully crafts each dish with complementary flavors, but we understand that everyone has different preferences, and we’ll certainly take your comments into account as we continue refining our menu. We’re glad to hear that you were pleased with the service. Our team works hard to ensure guests are well taken care of, and it’s great to know it made a difference for you. Regarding the wine, we’ll review our pouring practices to ensure consistency for all of our guests. Your input helps us ensure we’re delivering a top-tier experience every time and we hope to welcome you back soon for a better and more consistent experience. Gracias!
   

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8. S

   Sandeep

   VIP

   Austin

   29 reviews

   4.0

   29 reviews

   Dined on December 7, 2024

   1. Overall 4
   2. Food 5
   3. Service 5
   4. Ambience 4

   Was a little cold and wish there were more heaters.
   

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9. J

   Josephine

   Tokyo

   1 review

   5.0

   1 review

   Dined on December 4, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We had a wonderful dinner tonight. And our guest is impressed by the food, thank you!
   

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   Telefèric Barcelona - Los GatosResponded on December 5, 2024

   Hola Josephine, We're thrilled to hear that you and your guest enjoyed your dinner with us! It's wonderful to know that our food impressed you and that you found great value in your experience. We appreciate your feedback! Thank you for choosing Telefèric Barcelona and we look forward to welcoming you back again soon! Gracias!
   

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10. M

    Marjory

    San Francisco

    10 reviews

    5.0

    10 reviews

    Dined on November 30, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Once again, a fabulous dining experience. The staff was attentive,and Ethan dida great job. Can't wait to return.
    

    Telefèric Barcelona - Los GatosResponded on December 2, 2024

    Hola Marjory, Thank you so much for your kind words! We’re delighted to hear you had another fabulous dining experience with us. It’s wonderful to know our staff, especially Ethan, made your visit memorable! Thank you for choosing us, we can’t wait to welcome you back again soon! Gracias!
    

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