Terra - Eataly Silicon Valley

Review summary

1. m

   matthew

   Washington DC1 review

   3.0

   Dined today

   1. Overall 3
   2. Food 3
   3. Service 2
   4. Ambience 5

   Food was okay, service was slow. Would rather go elsewhere
   

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2. K

   Kathleen

   San Francisco7 reviews

   5.0

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Very good service and excellent food! Nice ambiance!
   

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3. OT

   OpenTable Diner

   San Francisco3 reviews

   5.0

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   I have been a repeat customer to this location at least once a month, the Alpine lodge theme was just lovely and the energetic staff and ambiance is always inviting. I truly find everything to be well worth the price for a fun evening with friends or a romantic date and the staff always so polite and prompt to assist. I would definitely recommend.
   

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4. R

   Rajiv VIP

   San Francisco32 reviews

   3.0

   Dined 1 day ago

   1. Overall 3
   2. Food 3
   3. Service 3
   4. Ambience 4

   I have been a long time Eataly-SV Terra customer and must say that unfortunately this is one of the less smooth dining experiences I have had there. For better or worse, Eataly Terra had a kitchen malfunction and suddenly found they couldn't make pasta. Apparently the front desk was to inform us but somehow missed that, so it fell to the server to inform us of this development, to our great surprise. As a vegetarian, this eliminated a large swathe of dish options for me and also reduced options for non-vegetarians. To ESV-T's credit, the Manager recognized the degree of inconvenience and offered to get pasta for me from a sister restaurant in Eataly-SV. The pasta wasn't quite as appealing as the These efforts restored my rating of Eataly from poor to Good (3 stars). On the plus side, my dining companions seemed to enjoy the dishes Eataly did have and the wine recommended was quite good and a fine recommendation. Summary: unfortunate series of events on this occasion but happy with Eataly's efforts to compensate. Will give them another chance.
   

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5. T

   Thomas

   San Francisco30 reviews

   5.0

   Dined 4 days ago

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 4

   This was our first time going to Eataly - the Alpine Setup. Our waitress Sofy and the wine stewart made the night special.
   

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6. DM

   DarleneM

   San Francisco10 reviews

   4.0

   Dined 5 days ago

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 3

   Food good but expensive. Don’t go on a Friday night as it is so loud that you can’t hear each other.
   

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7. P

   Paulette

   San Francisco19 reviews

   4.0

   Dined 7 days ago

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 4

   Get the polenta. It’s very good. And the presentation was unexpected.
   

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8. OT

   OpenTable Diner

   San Francisco1 review

   2.0

   Dined on March 10, 2025

   1. Overall 2
   2. Food 2
   3. Service 3
   4. Ambience 4

   Mediocre food for the price. Seats were quite dirty
   

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9. OT

   OpenTable Diner

   Los Angeles1 review

   5.0

   Dined on March 9, 2025

   1. Overall 5
   2. Food 4
   3. Service 4
   4. Ambience 5

   Serves Pure Italian Food with super fresh Made in Italy Ingredients.
   

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10. C

    Chiara

    San Francisco1 review

    5.0

    Dined on March 9, 2025

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    It was an absolutely delight from appetizers to the dessert! In my opinion the appetizers stole the show! For dessert I couldn’t resist the tiramisu, is a mouth watering experience. The service was quick and accurate. I highly recommend Terra or Alpina.
    

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