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a nice place with great service, the food was just OK so we were a bit disappointed. The spaghetti pomodoro was nothing special and I had expected a lot more. We also ordered mashed potatoes which tasted delicious but just barely warm. Not great but we did have pizza in the food hall on the ground floor and that was delicious. 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Service was quick and very nice. Have to have the tiramisu","rating":{"food":5,"service":5,"ambience":5,"value":5,"noise":"MODERATE","overall":5,"__typename":"ReviewRating"},"user":{"numOfApprovedReviews":1,"nickname":"James","metro":{"metroId":3101,"displayName":"Oxford","__typename":"Metro"},"initials":"J","isVip":null,"isLoggedInUser":false,"profileColor":"ICECREAM","profilePhoto":{"photoBySize":null,"__typename":"PublicDinerProfilePhoto"},"__typename":"ReviewUser"},"helpfulness":{"up":0,"down":0,"score":0,"__typename":"ReviewHelpfulness"},"publicRestaurantReply":{"message":"Grazie mille for your wonderful feedback, James! We're so pleased you enjoyed your time with us at Terra by Carlo Cracco.\n\nWe look forward to seeing you again soon!","responseDateTimeUtc":"2025-03-10T11:23:26Z","__typename":"PublicRestaurantReply"},"submittedDateTime":"2025-03-09T10:31:55Z","dinedDateTime":"2025-03-08T19:45:00+00:00","type":"OPENTABLEVERIFIED","fromPreviousConcept":false,"highlight":null,"photos":[],"__typename":"ReviewSearchResult"},{"reviewId":"OT-331800-27991-110071813661","text":"Disappointing dining experience. Had to send back a Spaghetti pomodoro dish as it was inedible. Service by Andrea was not very well informed - she seemed uneducated about how to be your restaurant specialist. Had to ask to speak to the Spanish male waiter to get a proper professional interaction.","rating":{"food":2,"service":2,"ambience":3,"value":2,"noise":"MODERATE","overall":2,"__typename":"ReviewRating"},"user":{"numOfApprovedReviews":1,"nickname":"Ralph","metro":{"metroId":6,"displayName":"Los Angeles","__typename":"Metro"},"initials":"R","isVip":null,"isLoggedInUser":false,"profileColor":"ICECREAM","profilePhoto":{"photoBySize":null,"__typename":"PublicDinerProfilePhoto"},"__typename":"ReviewUser"},"helpfulness":{"up":0,"down":0,"score":0,"__typename":"ReviewHelpfulness"},"publicRestaurantReply":{"message":"Thank you for your feedback. We’re sorry to hear about your experience and appreciate you bringing this to our attention. We’ll address the issues you raised with our team to ensure this doesn’t happen again. We hope you’ll give us another chance to provide a better experience.","responseDateTimeUtc":"2025-03-10T11:24:03Z","__typename":"PublicRestaurantReply"},"submittedDateTime":"2025-03-09T13:06:09Z","dinedDateTime":"2025-03-08T19:15:00+00:00","type":"OPENTABLEVERIFIED","fromPreviousConcept":false,"highlight":null,"photos":[],"__typename":"ReviewSearchResult"},{"reviewId":"OT-331800-25671-370079111277","text":"The best Sunday roast in my opinion. Andreea's service was great and on point. Will be back!","rating":{"food":4,"service":5,"ambience":4,"value":4,"noise":"QUIET","overall":5,"__typename":"ReviewRating"},"user":{"numOfApprovedReviews":2,"nickname":"Beatrice","metro":{"metroId":72,"displayName":"London","__typename":"Metro"},"initials":"B","isVip":null,"isLoggedInUser":false,"profileColor":"ICECREAM","profilePhoto":{"photoBySize":null,"__typename":"PublicDinerProfilePhoto"},"__typename":"ReviewUser"},"helpfulness":{"up":0,"down":0,"score":0,"__typename":"ReviewHelpfulness"},"publicRestaurantReply":{"message":"Grazie mille for your kind words, Beatrice! We’re thrilled to hear you had the best Sunday roast and that Andreea made your experience even more special. We’ll be sure to pass on your compliments. \n\nWe look forward to welcoming you back again soon!","responseDateTimeUtc":"2025-03-03T09:41:06Z","__typename":"PublicRestaurantReply"},"submittedDateTime":"2025-03-02T20:18:28Z","dinedDateTime":"2025-03-02T14:00:00+00:00","type":"OPENTABLEVERIFIED","fromPreviousConcept":false,"highlight":null,"photos":[],"__typename":"ReviewSearchResult"},{"reviewId":"OT-331800-27492-380078466528","text":"We had the Sunday special roast. It was a great way to try all the different roasts. Chicken, pork and beef. Loads of roast veg and a glorious gravy. All delicious. Couldn't help myself but to have the chocolate cake after. Needed a brisk walk after that. Kind and attentive service so we were spoilt.","rating":{"food":5,"service":5,"ambience":5,"value":4,"noise":"QUIET","overall":5,"__typename":"ReviewRating"},"user":{"numOfApprovedReviews":4,"nickname":"Roger","metro":{"metroId":72,"displayName":"London","__typename":"Metro"},"initials":"R","isVip":null,"isLoggedInUser":false,"profileColor":"MUSTARD","profilePhoto":{"photoBySize":null,"__typename":"PublicDinerProfilePhoto"},"__typename":"ReviewUser"},"helpfulness":{"up":0,"down":0,"score":0,"__typename":"ReviewHelpfulness"},"publicRestaurantReply":{"message":"Grazie mille for sharing your wonderful experience, Roger! We’re so happy to hear that you enjoyed the Sunday special roast and the chocolate cake. We’ll be sure to pass on your kind words to our team. \n\nWe look forward to welcoming you back again soon!","responseDateTimeUtc":"2025-03-03T09:40:14Z","__typename":"PublicRestaurantReply"},"submittedDateTime":"2025-03-02T17:50:33Z","dinedDateTime":"2025-03-02T12:45:00+00:00","type":"OPENTABLEVERIFIED","fromPreviousConcept":false,"highlight":null,"photos":[],"__typename":"ReviewSearchResult"},{"reviewId":"OT-331800-27232-370066287247","text":"Really good experience, amazing food, great service. Strongly advise.","rating":{"food":5,"service":5,"ambience":5,"value":5,"noise":"DO_NOT_RECALL","overall":5,"__typename":"ReviewRating"},"user":{"numOfApprovedReviews":1,"nickname":null,"metro":{"metroId":72,"displayName":"London","__typename":"Metro"},"initials":"OT","isVip":null,"isLoggedInUser":false,"profileColor":"PLUM","profilePhoto":{"photoBySize":null,"__typename":"PublicDinerProfilePhoto"},"__typename":"ReviewUser"},"helpfulness":{"up":0,"down":0,"score":0,"__typename":"ReviewHelpfulness"},"publicRestaurantReply":null,"submittedDateTime":"2025-02-28T17:10:41Z","dinedDateTime":"2025-02-28T14:00:00+00:00","type":"OPENTABLEVERIFIED","fromPreviousConcept":false,"highlight":null,"photos":[],"__typename":"ReviewSearchResult"},{"reviewId":"OT-331800-26836-110042243781","text":"Below average Sunday Roast. Service was poor also.","rating":{"food":3,"service":3,"ambience":3,"value":3,"noise":"DO_NOT_RECALL","overall":3,"__typename":"ReviewRating"},"user":{"numOfApprovedReviews":6,"nickname":"Salvatore","metro":{"metroId":4,"displayName":"San Francisco","__typename":"Metro"},"initials":"S","isVip":null,"isLoggedInUser":false,"profileColor":"ICECREAM","profilePhoto":{"photoBySize":null,"__typename":"PublicDinerProfilePhoto"},"__typename":"ReviewUser"},"helpfulness":{"up":0,"down":0,"score":0,"__typename":"ReviewHelpfulness"},"publicRestaurantReply":{"message":"We’re sorry to hear that your Sunday Roast and service did not meet expectations. We’d love to understand more about what went wrong so we can improve—would you be able to share any details?","responseDateTimeUtc":"2025-02-24T11:02:24Z","__typename":"PublicRestaurantReply"},"submittedDateTime":"2025-02-23T18:54:13Z","dinedDateTime":"2025-02-23T14:00:00+00:00","type":"OPENTABLEVERIFIED","fromPreviousConcept":false,"highlight":null,"photos":[{"photoId":"73842894","type":null,"photoMetaData":{"title":null,"source":"Diner","creator":"OpenTable","timestamp":"2025-02-23T18:54:23Z","photoBySize":{"small":{"url":"https://resizer.otstatic.com/v2/photos/small/1/73842894.jpg","__typename":"Photo"},"medium":{"url":"https://resizer.otstatic.com/v2/photos/medium/1/73842894.jpg","__typename":"Photo"},"xlarge":{"url":"https://resizer.otstatic.com/v2/photos/xlarge/1/73842894.jpg","__typename":"Photo"},"wideMedium":{"url":"https://resizer.otstatic.com/v2/photos/wide-medium/1/73842894.jpg","__typename":"Photo"},"wideLarge":{"url":"https://resizer.otstatic.com/v2/photos/wide-large/1/73842894.jpg","__typename":"Photo"},"__typename":"PhotoSizes"},"__typename":"PhotoMetadata"},"caption":null,"showCaption":true,"__typename":"ReviewPhoto"},{"photoId":"73842896","type":null,"photoMetaData":{"title":null,"source":"Diner","creator":"OpenTable","timestamp":"2025-02-23T18:54:32Z","photoBySize":{"small":{"url":"https://resizer.otstatic.com/v2/photos/small/1/73842896.jpg","__typename":"Photo"},"medium":{"url":"https://resizer.otstatic.com/v2/photos/medium/1/73842896.jpg","__typename":"Photo"},"xlarge":{"url":"https://resizer.otstatic.com/v2/photos/xlarge/1/73842896.jpg","__typename":"Photo"},"wideMedium":{"url":"https://resizer.otstatic.com/v2/photos/wide-medium/1/73842896.jpg","__typename":"Photo"},"wideLarge":{"url":"https://resizer.otstatic.com/v2/photos/wide-large/1/73842896.jpg","__typename":"Photo"},"__typename":"PhotoSizes"},"__typename":"PhotoMetadata"},"caption":null,"showCaption":true,"__typename":"ReviewPhoto"}],"__typename":"ReviewSearchResult"},{"reviewId":"OT-331800-26544-160084174586","text":"Seamless booking process, followed by a very warm welcome. You feel impressed in everything Italian as you make your way upstairs, if there was an Italian food theme park this is would be it. The roast was perfect, and the service was spot on. Being a vegetarian it can be a hit and miss when it comes to a roast and at first glance when the food arrived I was skeptical of the meal but it was actually very nice and I didn't feel hungry after or too full. I would definitely book here again as it was a lovely setting and not too busy either. They also did a lovely little treat for my friends birthday which was very cute.","rating":{"food":5,"service":5,"ambience":5,"value":5,"noise":"MODERATE","overall":5,"__typename":"ReviewRating"},"user":{"numOfApprovedReviews":1,"nickname":"Kenny","metro":{"metroId":8,"displayName":"New York City","__typename":"Metro"},"initials":"K","isVip":null,"isLoggedInUser":false,"profileColor":"PUMPKIN","profilePhoto":{"photoBySize":null,"__typename":"PublicDinerProfilePhoto"},"__typename":"ReviewUser"},"helpfulness":{"up":0,"down":0,"score":0,"__typename":"ReviewHelpfulness"},"publicRestaurantReply":{"message":"Grazie mille for your lovely review, Kenny! We're so pleased you enjoyed your roast and had a great experience with us. \n\nWe look forward to welcoming you back soon!","responseDateTimeUtc":"2025-02-25T09:58:11Z","__typename":"PublicRestaurantReply"},"submittedDateTime":"2025-02-24T11:20:41Z","dinedDateTime":"2025-02-23T13:45:00+00:00","type":"OPENTABLEVERIFIED","fromPreviousConcept":false,"highlight":null,"photos":[],"__typename":"ReviewSearchResult"},{"reviewId":"OT-331800-26409-300000773200","text":"Our starter was cold and mains were very underwhelming. \nDefinitely won’t be going back.","rating":{"food":2,"service":3,"ambience":4,"value":2,"noise":"QUIET","overall":3,"__typename":"ReviewRating"},"user":{"numOfApprovedReviews":5,"nickname":"Bryan","metro":{"metroId":72,"displayName":"London","__typename":"Metro"},"initials":"B","isVip":null,"isLoggedInUser":false,"profileColor":"MUSTARD","profilePhoto":{"photoBySize":null,"__typename":"PublicDinerProfilePhoto"},"__typename":"ReviewUser"},"helpfulness":{"up":0,"down":0,"score":0,"__typename":"ReviewHelpfulness"},"publicRestaurantReply":{"message":"We're sorry to hear that your experience didn't meet expectations. 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Experience a new menu designed by legendary Italian chef Carlo Cracco and Eataly at our wood-fired dining restaurant Terra. Enjoy seasonal Italian dishes cooked over fire, showcasing simple, traditional techniques such as Risotto Milano, along with new and modern twists from Carlo Cracco including his famous soft eggs – Uovo al Tartufo.
Surrounded by greenery and twinkling lights, be transported to an Italian oasis overlooking the city. Enjoy fresh food, with seasonal ingredients, cooked on our show stopping artisanal grill. Terra is available for group dining, standing receptions and private hire, our capacities are 120 seated 200 standing. Please reach out to events@eataly.co.uk
There’s nothing quite like a hearty Sunday roast to bring family and friends together, and we have just the thing to satisfy your cravings. Join us for a delicious Sunday roast.
We’ll be serving up succulent meats of your choice, served with fried baby potatoes, charcoal-grilled seasonal vegetables, Italian focaccia & gravy – all perfectly cooked to satisfy your taste buds.
Whether you’re looking for a cosy meal with your loved ones or a chance to catch up with friends, our Sunday roast is the perfect way to enjoy your weekend.
Butcher Mondays
Multiple dates available
Kick off your week with premium big cuts from our butcher counter at our market price. From T-bone to Tomahawk, enjoy high-quality cuts cooked on our Calabrian wood-fired grill, to bring a smoky Italian aroma to your plate. Check out our blackboard for our weekly special cuts.
Menu
Terra by Carlo Cracco's menu was last updated 2025-03-11.
Pane Breads
Pane Eataly£6.00
Our daily selection of handmade bread and focaccia. To be enjoyed with our extra virgin olive oil or paired with our dishes.
Pagnotelle£6.00
The chef’s signature breads, one flavoured with black olives and the other with sun-dried tomatoes, baked in our wood-burning oven for a unique offering. Served warm, ideal for ‘lo scarpette’
Polenta [V]£5.00
Crispy homemade corn polenta loaves
Pizza al Padellino [V]£15.00
Crispy homemade pan pizza tomato and stracciatella to share while waiting for your friends or your main course
Scamorza in Carrozza [V]£14.00
Breaded and fried smoked scamorza cheese bites, fresh tomatoes dipping sauce, ideal while waiting for a dish or accompanied by a drink
Bourbon whiskey, orange liqueur, chestnut honey syrup, lemon juice
Red Scarlett£14.00
Vodka, Bergamotto Fantastico liqueur, rose syrup, pink grapefruit juice
La Dolce Vita£14.00
Gin, Aperol, Passito sweet wine, apple juice, prosecco foam
Le Alpi£14.00
Rum, Maraschino liqueur, Madame Milu liqueur, lime juice, cedrata. Aromas of alpine herbs lead to woody notes lengthened with refreshing Italian citrus. Served tall and garnished with thyme.
Arrabbiata£16.00
Chilli infused white tequila, Bergamotto Fantastico liqueur, lime, grapefruit, cranberry juice. Spicy refreshing tart and smokey with just enough spice. Served straight up and garnished with sundried tomato.
Woodland Walk£14.00
Italian dry gin infused with Porcini mushroom, Campari bitter, red vermouth. Our signature negroni is aged in wooden barrel for several months and served on the rocks garnished with rosemary.
Torino£14.00
Gin, elderflower syrup, lemon juice, Baladin tonic. Citrusy and floral with a subtle toasty flavour. Served white ice column and garnished with sage leaf.
Kentucky Nightcap£14.00
Bourbon whiskey, coffee liqueur, chinotto syrup, lemon juice, ginger beer. Enjoy these toasted and refreshing flavours served on the rocks and garnished with dehydrated lemon and coffee beans.
Bacchus£8.00
Homemade Italian red wine reduction, lemon juice, Crodino. Alcohol-free spritz with all the flavour of a full-bodied red wine, minus the hangover, named after the ancient Roman god of wine.
Conte Astemio£8.00
Apple juice, mint, cucumber, lemon juice, Chinotto. Alcohol-free highball, refreshing and bittersweet. Served tall on the rocks garnished with cucumber slice.
Virgin Hugo£8.00
Elderflower syrup, lemon juice, mint, gazzosa. Alcohol-free spritz with all the sweet and refreshing flavours garnished with dehydrated lemon and mint.
Stuzzichini
Small Sharing Bites
Taralli Pugliesi [V]£4.00
Traditional Italian breadknots from Puglia
Olive di Cerignola [VG]£4.00
Bella di cerignola olives
Mandorle [V]£5.00
Sicilian almonds, toasted, salted, flavoured with bay leaf powder
Sliced 24 month aged Parma ham, served with handmade focaccia, pickled vegetables
What 143 people are saying
Terra by Carlo Cracco reviews from people who’ve dined at this restaurant. Based on recent rating.
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.2
4.2 based on recent ratings
4.2Food
4.4Service
4.3Ambience
3.8Value
Noise • Energetic
Review summary
AI-generated from verified diner reviews
Terra by Carlo Cracco offers a warm, inviting atmosphere with exceptional service and delicious Italian cuisine. Highlights include "great atmosphere," "amazing service," and "fabulous food." The restaurant provides a memorable dining experience, ideal for special occasions. While some found it pricey, others praised the "authentic flavors" and "friendly staff," making it a top choice for Italian food enthusiasts.
143 Reviews
OT
OpenTable Diner VIP
Seattle2 reviews
3.0
Dined 2 days ago
Overall 3
Food 3
Service 5
Ambience 4
While a nice place with great service, the food was just OK so we were a bit disappointed. The spaghetti pomodoro was nothing special and I had expected a lot more. We also ordered mashed potatoes which tasted delicious but just barely warm. Not great but we did have pizza in the food hall on the ground floor and that was delicious. Might be best to stick to the other food options at Eataly outside of this restaurant.
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J
Jing Kuan
Melbourne2 reviews
5.0
Dined 4 days ago
Overall 5
Food 5
Service 5
Ambience 5
Great restaurant, good food and service, live music was an added bonus.
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J
James
Oxford1 review
5.0
Dined on March 8, 2025
Overall 5
Food 5
Service 5
Ambience 5
Really enjoyed the vibe and food was amazing. Service was quick and very nice. Have to have the tiramisu
Terra by Carlo CraccoResponded on March 10, 2025
Grazie mille for your wonderful feedback, James! We're so pleased you enjoyed your time with us at Terra by Carlo Cracco.
We look forward to seeing you again soon!
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R
Ralph
Los Angeles1 review
2.0
Dined on March 8, 2025
Overall 2
Food 2
Service 2
Ambience 3
Disappointing dining experience. Had to send back a Spaghetti pomodoro dish as it was inedible. Service by Andrea was not very well informed - she seemed uneducated about how to be your restaurant specialist. Had to ask to speak to the Spanish male waiter to get a proper professional interaction.
Terra by Carlo CraccoResponded on March 10, 2025
Thank you for your feedback. We’re sorry to hear about your experience and appreciate you bringing this to our attention. We’ll address the issues you raised with our team to ensure this doesn’t happen again. We hope you’ll give us another chance to provide a better experience.
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B
Beatrice
London2 reviews
5.0
Dined on March 2, 2025
Overall 5
Food 4
Service 5
Ambience 4
The best Sunday roast in my opinion. Andreea's service was great and on point. Will be back!
Terra by Carlo CraccoResponded on March 3, 2025
Grazie mille for your kind words, Beatrice! We’re thrilled to hear you had the best Sunday roast and that Andreea made your experience even more special. We’ll be sure to pass on your compliments.
We look forward to welcoming you back again soon!
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R
Roger
London4 reviews
5.0
Dined on March 2, 2025
Overall 5
Food 5
Service 5
Ambience 5
We had the Sunday special roast. It was a great way to try all the different roasts. Chicken, pork and beef. Loads of roast veg and a glorious gravy. All delicious. Couldn't help myself but to have the chocolate cake after. Needed a brisk walk after that. Kind and attentive service so we were spoilt.
Terra by Carlo CraccoResponded on March 3, 2025
Grazie mille for sharing your wonderful experience, Roger! We’re so happy to hear that you enjoyed the Sunday special roast and the chocolate cake. We’ll be sure to pass on your kind words to our team.
We look forward to welcoming you back again soon!
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OT
OpenTable Diner
London1 review
5.0
Dined on February 28, 2025
Overall 5
Food 5
Service 5
Ambience 5
Really good experience, amazing food, great service. Strongly advise.
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S
Salvatore
San Francisco6 reviews
3.0
Dined on February 23, 2025
Overall 3
Food 3
Service 3
Ambience 3
Below average Sunday Roast. Service was poor also.
Terra by Carlo CraccoResponded on February 24, 2025
We’re sorry to hear that your Sunday Roast and service did not meet expectations. We’d love to understand more about what went wrong so we can improve—would you be able to share any details?
Is this helpful?
K
Kenny
New York City1 review
5.0
Dined on February 23, 2025
Overall 5
Food 5
Service 5
Ambience 5
Seamless booking process, followed by a very warm welcome. You feel impressed in everything Italian as you make your way upstairs, if there was an Italian food theme park this is would be it. The roast was perfect, and the service was spot on. Being a vegetarian it can be a hit and miss when it comes to a roast and at first glance when the food arrived I was skeptical of the meal but it was actually very nice and I didn't feel hungry after or too full. I would definitely book here again as it was a lovely setting and not too busy either. They also did a lovely little treat for my friends birthday which was very cute.
Terra by Carlo CraccoResponded on February 25, 2025
Grazie mille for your lovely review, Kenny! We're so pleased you enjoyed your roast and had a great experience with us.
We look forward to welcoming you back soon!
Is this helpful?
B
Bryan
London5 reviews
3.0
Dined on February 21, 2025
Overall 3
Food 2
Service 3
Ambience 4
Our starter was cold and mains were very underwhelming.
Definitely won’t be going back.
Terra by Carlo CraccoResponded on February 24, 2025
We're sorry to hear that your experience didn't meet expectations. We always strive to provide high-quality dishes, and we regret that this wasn’t the case for you. If you'd like to share more details, please leave your contact information, and a member of our team will be in touch shortly.
Is this helpful?
FAQs
Terra by Carlo Cracco is rated 4.2 stars by 143 OpenTable diners.
Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable.
Surrounded by greenery and twinkling lights, be transported to an Italian oasis overlooking the city. Enjoy fresh food, with seasonal ingredients, cooked on our show stopping artisanal grill. Terra is available for group dining, standing receptions and private hire, our capacities are 120 seated 200 standing. Please reach out to events@eataly.co.uk