Terralina Crafted Italian

Review summary

1. OT

   OpenTable Diner

   Atlanta

   2 reviews

   5.0

   2 reviews

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The service was great! The reservation was accommodating. I had a pretty large party for parents and players from the volleyball tournament and was pleased how easy everything went.
   

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2. G

   Glen

   VIP

   Las Vegas

   6 reviews

   3.0

   6 reviews

   Dined 1 day ago

   1. Overall 3
   2. Food 2
   3. Service 5
   4. Ambience 3

   We have been going to Terralina since before it was even called that. The service was excellent as usual but the good had gone down hill a bit. They used to bring out fresh baked loafs of bread, now it was two sad little focaccia squares. The best salad was always a shareable size but that shrank as well. We ordered a margarita pizza and it was very under done. No char,no big puffy crust and the bottom was hardly brown. My server asked how it was and when I said it was under done she took it off the bill which I told her was not necessary. They were short staffed which is understandable but the changes in size offerings seemed a bit of a let down.
   

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3. S

   Steven

   VIP

   Greater Boston

   108 reviews

   4.0

   108 reviews

   Dined 2 days ago

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 4

   Food was good and service was good. Coming from an area with authentic Italian restaurants near us this certainly didn’t compare to them.
   

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4. T

   Teri

   Orlando

   1 review

   5.0

   1 review

   Dined 6 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   They were AMAZING and super accommodating. We had issues with delayed flights and hotels and we kept having to delay our reservation but they were incredibly easy to work with. The food was so delicious and the staff were so nice, our waiter Zachary was so awesome. The ambiance was so nice even in the middle of crazy Disney Springs. Definitely recommend!
   

   Terralina Crafted ItalianResponded 4 days ago

   Teri, thank you for your fantastic review! We're thrilled to hear that our team made your experience enjoyable despite the challenges. It's great to know that you loved the food and ambiance. We appreciate your recommendation and can't wait to welcome you back!
   

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5. J

   Jaclyn

   VIP

   Chicago

   20 reviews

   3.0

   20 reviews

   Dined 7 days ago

   1. Overall 3
   2. Food 2
   3. Service 5
   4. Ambience 4

   We were sat roughly 40 minutes later than our reservation, the calamari was soggy and made two people at our table nauseated which then they couldn’t enjoy their main course. Overall Service was kind and attentive but food was certainly not the price and sickness.
   

   Terralina Crafted ItalianResponded 1 day ago

   Jaclyn, thank you for sharing your experience. We apologize for the delay and the quality of the calamari. Your feedback is invaluable, and we’re committed to addressing these issues to ensure a better experience for our guests in the future. We hope to serve you better next time.
   

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6. K

   Krystal

   Los Angeles

   2 reviews

   1.0

   2 reviews

   Dined 7 days ago

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 2

   When arriving they let us know they were 20 minutes behind. More like 40 minutes. The host was rude the waiter was rude and the food tased like calf food. For being at Disney Springs this was a low class dining experience. Anywhere would have been better. So sad for my last night in Orlando experience.
   

   Terralina Crafted ItalianResponded 4 days ago

   Krystal, we’re truly sorry to hear about your experience. We strive to provide excellent service and quality food, and it’s clear we missed the mark. Your feedback is invaluable, and we’ll work to address these issues so future visits are much more enjoyable. Thank you for sharing.
   

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7. M

   Margie

   Greater Boston

   8 reviews

   5.0

   8 reviews

   Dined on February 18, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   This is one of our favorite places to dine in Disney Springs. They have never disappointed us. Steve, our server, was wonderful.
   

   Terralina Crafted ItalianResponded on February 21, 2025

   Thanks, Margie! We're thrilled to hear that you love dining with us at Disney Springs. It's great to know Steve made your experience memorable. We look forward to welcoming you back soon for more fantastic meals!
   

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8. S

   Scott

   Richmond

   7 reviews

   3.0

   7 reviews

   Dined on February 15, 2025

   1. Overall 3
   2. Food 3
   3. Service 3
   4. Ambience 3

   It was just average. It was a once and done for me. Waiter took our order, didn’t see him again until it came time to pay. If you want Italian at Disney Springs choose Enzo’s
   

   Terralina Crafted ItalianResponded on February 17, 2025

   Scott, we appreciate your feedback and are sorry to hear your experience didn’t meet expectations. Our goal is to provide excellent service, so we’ll address the staffing issue. We hope you might consider giving us another try in the future!
   

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9. R

   Ron

   VIP

   Seattle

   16 reviews

   5.0

   16 reviews

   Dined on February 15, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   Marc, our waiter, was very friendly, attentive and made great menu suggestions. The food was well prepared and delicious. The Parmigiana duo of chicken and eggplant was fantastic. Never had a bad experience at Terralina.
   

   Terralina Crafted ItalianResponded 4 days ago

   Ron, we’re thrilled to hear about your fantastic experience at Terralina! It’s wonderful to know that Marc made your visit special with his service and recommendations. We look forward to welcoming you back for more delicious meals!
   

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10. S

    Suzan

    Ottawa

    2 reviews

    5.0

    2 reviews

    Dined on February 14, 2025

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Nick was fantastic. Very attentive. Excellent service! The food was flavourful.
    

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