Terralina Crafted Italian

Review summary

1. T

   Teri

   Orlando

   1 review

   5.0

   1 review

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   They were AMAZING and super accommodating. We had issues with delayed flights and hotels and we kept having to delay our reservation but they were incredibly easy to work with. The food was so delicious and the staff were so nice, our waiter Zachary was so awesome. The ambiance was so nice even in the middle of crazy Disney Springs. Definitely recommend!
   

   Terralina Crafted ItalianResponded 1 day ago

   Teri, thank you for your fantastic review! We're thrilled to hear that our team made your experience enjoyable despite the challenges. It's great to know that you loved the food and ambiance. We appreciate your recommendation and can't wait to welcome you back!
   

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2. J

   Jaclyn

   VIP

   Chicago

   20 reviews

   3.0

   20 reviews

   Dined 4 days ago

   1. Overall 3
   2. Food 2
   3. Service 5
   4. Ambience 4

   We were sat roughly 40 minutes later than our reservation, the calamari was soggy and made two people at our table nauseated which then they couldn’t enjoy their main course. Overall Service was kind and attentive but food was certainly not the price and sickness.
   

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3. K

   Krystal

   Los Angeles

   2 reviews

   1.0

   2 reviews

   Dined 4 days ago

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 2

   When arriving they let us know they were 20 minutes behind. More like 40 minutes. The host was rude the waiter was rude and the food tased like calf food. For being at Disney Springs this was a low class dining experience. Anywhere would have been better. So sad for my last night in Orlando experience.
   

   Terralina Crafted ItalianResponded 1 day ago

   Krystal, we’re truly sorry to hear about your experience. We strive to provide excellent service and quality food, and it’s clear we missed the mark. Your feedback is invaluable, and we’ll work to address these issues so future visits are much more enjoyable. Thank you for sharing.
   

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4. M

   Margie

   Greater Boston

   8 reviews

   5.0

   8 reviews

   Dined on February 18, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   This is one of our favorite places to dine in Disney Springs. They have never disappointed us. Steve, our server, was wonderful.
   

   Terralina Crafted ItalianResponded 5 days ago

   Thanks, Margie! We're thrilled to hear that you love dining with us at Disney Springs. It's great to know Steve made your experience memorable. We look forward to welcoming you back soon for more fantastic meals!
   

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5. S

   Scott

   Richmond

   7 reviews

   3.0

   7 reviews

   Dined on February 15, 2025

   1. Overall 3
   2. Food 3
   3. Service 3
   4. Ambience 3

   It was just average. It was a once and done for me. Waiter took our order, didn’t see him again until it came time to pay. If you want Italian at Disney Springs choose Enzo’s
   

   Terralina Crafted ItalianResponded on February 17, 2025

   Scott, we appreciate your feedback and are sorry to hear your experience didn’t meet expectations. Our goal is to provide excellent service, so we’ll address the staffing issue. We hope you might consider giving us another try in the future!
   

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6. R

   Ron

   VIP

   Seattle

   16 reviews

   5.0

   16 reviews

   Dined on February 15, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   Marc, our waiter, was very friendly, attentive and made great menu suggestions. The food was well prepared and delicious. The Parmigiana duo of chicken and eggplant was fantastic. Never had a bad experience at Terralina.
   

   Terralina Crafted ItalianResponded 1 day ago

   Ron, we’re thrilled to hear about your fantastic experience at Terralina! It’s wonderful to know that Marc made your visit special with his service and recommendations. We look forward to welcoming you back for more delicious meals!
   

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7. S

   Suzan

   Ottawa

   2 reviews

   5.0

   2 reviews

   Dined on February 14, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Nick was fantastic. Very attentive. Excellent service! The food was flavourful.
   

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8. J

   Jennifer

   VIP

   Mississippi

   17 reviews

   5.0

   17 reviews

   Dined on February 11, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We really enjoyed our dining experience at Terralina’s! The inside is kind of loud but we were seated outside and it was perfect. Food was delicious and our waiter Zachary did a great job and was very friendly.
   

   Terralina Crafted ItalianResponded on February 15, 2025

   Thanks for the fantastic review, Jennifer! We're thrilled you had a great experience at Terralina’s, especially enjoying the outdoor seating and delicious food. We'll be sure to pass along your compliments to Zachary. We hope to see you again soon for another wonderful meal!
   

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9. D

   David

   New York City

   72 reviews

   5.0

   72 reviews

   Dined on February 11, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Very nice experience starting with Happy Hour at the outside bar and dinner inside. Good charcuterie plate to go with the 1/2 price wines. Mussels were fantastic with a great dipping sauce for focaccia bread. Good sized Margherita Pizza for two to share. Server was very attentive.
   

   Terralina Crafted ItalianResponded on February 15, 2025

   David, we're thrilled to hear you had such a wonderful experience! It sounds like you enjoyed our Happy Hour and the mussels were a hit. We appreciate your feedback and look forward to welcoming you back for more delicious moments soon!
   

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10. J

    Jill

    New York City

    1 review

    3.0

    1 review

    Dined on February 11, 2025

    1. Overall 3
    2. Food 2
    3. Service 3
    4. Ambience 5

    Food was meh. Greasy, not much flavor. Service was ok but could have been better
    

    Terralina Crafted ItalianResponded on February 12, 2025

    Jill, thanks for your feedback! We're sorry to hear that your experience didn't meet expectations. We'll share your comments with our team to improve both food quality and service. We appreciate your input and hope you’ll give us another chance to impress you in the future.
    

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