Texas de Brazil - Hawaii

Review summary

1. b

   bryan

   Chicago

   1 review

   5.0

   1 review

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Wonderful family experience and outstanding service and food. Great for a big celebration.
   

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2. L

   Lana

   Hawaii

   2 reviews

   3.0

   2 reviews

   Dined 1 day ago

   1. Overall 3
   2. Food 4
   3. Service 1
   4. Ambience 3

   We went to celebrate our anniversary tonight. The hostess congratulated us but the server didn't mention it. Which was fine, unless we're get a dessert or something. We were seated and our server was not very personable. She said the minimum of what she needed to say then ran off. We went to the salad bar and when we got back, we were given 2 side dishes with the promise to bring the rest. We waited for a long time for meat to arrive on our level. We didn't want to get full on just the salad bar so we waited. While we waited, we were listening to the servers around us. They went over so many things including the salad bar, desserts, etc. They were so personable, offering to take photos, etc, while our server was either out of sight or zoomed by to top off our water. She brought 1 more side dish but we never got fries. The meat servers were apologetic for the delay. However, with the service being so sporadic, we got full by the 5th meat. We also got full because the same meats kept coming around and we were waiting for the other choices. To top everything off, I tried to pay with a gift card that was given to us this past Christmas. I also put my credit card with it to pay for the difference. When our server came back, she said they don't accept gift cards at the Hawaii location and that it says that somewhere on the website then left. She charged the entire amount to the credit card. She should have first brought the bill back and explained the situation. Then asked if it was okay to put the full amount on the card. This was our third time at a Texas de Brazil and it was an awful experience this time. Not sure if we'll visit the Hawaii location again.
   

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3. OT

   OpenTable Diner

   Hawaii

   1 review

   3.0

   1 review

   Dined 1 day ago

   1. Overall 3
   2. Food 2
   3. Service 2
   4. Ambience 3

   The meat part are not much they take forver to serve the meat even though they see our plate has just bunch of salad ! They need to serve more meat and check every table if it's ready for meat! Waste of $$$!
   

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4. K

   Katelyn

   Hawaii

   1 review

   4.0

   1 review

   Dined 2 days ago

   1. Overall 4
   2. Food 4
   3. Service 2
   4. Ambience 3

   This was me and my husbands first time eating here and it was for Valentine’s Day. The people giving you meat were very consistent. However, I felt forgotten when it came to our server. We had to ask for sides that usually come out right away and our waters were empty a lot of the time. At the salad bar, they never have rice (it was empty). Rice is mandatory for me lol. Other than that, it was okay, food was reeeaallly good. Even the pork was really juicy.
   

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5. E

   Eileen

   VIP

   San Diego

   4 reviews

   5.0

   4 reviews

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The food was excellent and Steven our server gave us exceptional service making our Valentines Day celebration even more memorable. Best selections are the Picania and slow roasted ribs.
   

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6. D

   David

   Hawaii

   9 reviews

   5.0

   9 reviews

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Texas de Brazil was a wonderful place for dinner and I enjoyed it immensely The variety of everything from the drinks to the salad bar to the delicious dishes and meats was amazing Better than I anticipated I highly recommend this restaurant
   

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7. D

   Derek

   Hawaii

   1 review

   5.0

   1 review

   Dined 2 days ago

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   It was our first time trying it out & we were so excited for Valentines Day - first off, the whole entire staff from the person who sat us, to each of our waitresses, the ones who cleaned up the tables - we all so polite & attentive. GREAT customer service. All the meat was delicious, we also ordered a few drinks. Overall great experience!
   

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8. OT

   OpenTable Diner

   Hawaii

   1 review

   3.0

   1 review

   Dined 2 days ago

   1. Overall 3
   2. Food 3
   3. Service 3
   4. Ambience 3

   Went to celebrate Valentine’s Day yesterday and it was my first time going there. I wasn’t really impressed especially for the price being about $70 a person. It was busy but it was extremely slow to get seated as well as being served meat throughout the whole dinning experience. There wasn’t much variety as I’d thought there would be. I know the server was trying his best because it was so busy but we didn’t get served plates nor our free bread and sides til mid way through eating. Salad bar was alright too nothing special. Overall it was disappointing wish it were better. Not planning on going back.
   

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9. P

   Penni

   Hawaii

   1 review

   5.0

   1 review

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   This was our first time the loved it food was delicious and customer service was awesome. Our waiter was Terry, and he was awesome, we will definitely be back, and hopefully we get Terry again.
   

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10. d

    dawn

    Hawaii

    2 reviews

    5.0

    2 reviews

    Dined 4 days ago

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    We went to celebrate my husband’s birthday. The food was delicious. There were many different choices of meats to choose from. They also had an array of sides at the hot and cold salad bar. The service was amazing. Everyone enjoyed the evening. We will definitely visit this restaurant again soon.
    

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