The Americano - Atlanta

Review summary

1. D

   Devante

   Richmond

   1 review

   1.0

   1 review

   Dined today

   1. Overall 1
   2. Food 1
   3. Service 3
   4. Ambience 3

   The food was not good, pass 250 to not enjoy my dinner, should have went to Ruth Chris…
   

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2. T

   Tijan

   Philadelphia

   1 review

   5.0

   1 review

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   First class food, first class service. We expected the food to be great but the service blew us away. Gonçalo was knowledgeable, and almost as if he was reading our minds. I was very impressed and we're going back!
   

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3. S

   Sharon

   VIP

   Atlanta

   2 reviews

   3.0

   2 reviews

   Dined 1 day ago

   1. Overall 3
   2. Food 3
   3. Service 1
   4. Ambience 5

   Pros: Extremely friendly staff, lovely atmosohere. Cons: Service was very friendly but absolutely lacking. It was impossible to get more drinks or order our food. Food was average at best and very expensive.
   

   The Americano - AtlantaResponded today

   Dear Sharon, Thank you for your review and feedback. It was a pleasure to welcome you to our restaurant, but we apologize for the delay with your order and other concerns. Rest assured, your valuable thoughts will be discussed internally so our team has the opportunity to improve. Despite this, we're glad you liked our inviting atmosphere. Please consider giving us another chance to exceed your expectations, reach out to me directly in advance so I may ensure complete satisfaction. Kindest regards, Phillip Huber Director of Outlets
   

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4. J

   John

   VIP

   Atlanta

   2 reviews

   5.0

   2 reviews

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Very nice experience. Nice ambience. Great decor and lighting. Service was excellent l. Good date night spot.
   

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5. C

   Christopher

   Atlanta

   1 review

   5.0

   1 review

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   5 star Restuarant, 10 out of 10 I do r e c o m m e n d!
   

   The Americano - AtlantaResponded today

   Dear Christopher, We are so happy to see that we have earned your recommendation! Thank you for joining us here at The Americano Restaurant and please know that it would be a pleasure to serve you again. We hope to see you soon! Kindest regards, Phillip Huber Director of Outlets
   

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6. A

   Anthony

   Atlanta

   2 reviews

   5.0

   2 reviews

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Everything was great. Pasta was the best I’ve ever had.
   

   The Americano - AtlantaResponded today

   Dear Anthony, Thank you for your kind words. We're thrilled to hear that you had a great experience with us and that our pasta was the best you've ever had. We cannot wait to welcome you back for another exceptional experience. Kindest regards, Phillip Huber Director of Outlets
   

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7. S

   Salman

   VIP

   Los Angeles

   17 reviews

   3.0

   17 reviews

   Dined 3 days ago

   1. Overall 3
   2. Food 2
   3. Service 5
   4. Ambience 5

   Not a fan of the Valentine's Day pre-fixe menu every restaurant in the country seems to do but it's part of the game so you roll with it. At Americano though, despite them doing the pre-fixe, they fumbled it so bad that only half the entree came on time (T-bone) and they had to be reminded of the remainder (crab legs). Also noticed, we were not the only table afflicted by a simple error. When the food did arrive, it was mediocre. Steak was ok, poorly seasoned. Crab legs seemed microwaved and not too elegant. The desserts were great. I'd rate this restaurant lower than 3 starts to be honest, but our server Jada was actually quite friendly, personable, attentive and professional and did a fantastic job in spite of the organizational errors the restaurant implemented. Additionally, it's a beautiful venue and the touch of live music (the singer was amazing) added to the charm of this place. I'd recommend other diners try Americano, but tamper expectations. Thank you Jada for preventing the night from being a total disaster
   

   The Americano - AtlantaResponded today

   Dear Salman, Thank you for taking the time to share your feedback. We're happy to hear that you enjoyed our beautiful venue and live music, as well as Jada's excellent service. She'll be thrilled that you appreciated her attentive and professional demeanor. However, we truly apologize for the inconvenience you experienced. We understand how frustrating these issues must have been for you, and please know that we will review your comments with the appropriate teams to ensure our service remains efficient and the quality of food is satisfactory. Your feedback is truly appreciated as we continue to enhance our guest satisfaction and experience, and we hope you will consider returning. Kindest regards, Phillip Huber Director of Outlets
   

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8. OT

   OpenTable Diner

   Atlanta

   1 review

   5.0

   1 review

   Dined 4 days ago

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   Great ambiance, service, and food. Will be back. Just beautiful and amazing server.
   

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   The Americano - AtlantaResponded 2 days ago

   Thank you for your outstanding review! At The Americano Restaurant, we strive to go above and beyond for our diners, and we're delighted that our remarkable team members and delicious food offerings were just what you were looking for. It was a pleasure having you here, and we hope you'll consider returning for another sensational dining experience in the future. Kindest regards, Phillip Huber Director of Outlets
   

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9. J

   Jerthitia

   Atlanta

   2 reviews

   5.0

   2 reviews

   Dined on February 8, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We had an amazing culinary experience at The Americano. Surprisingly, the star of the show was the polenta side dish. Everything was prepared to perfection.
   

   The Americano - AtlantaResponded 7 days ago

   Dear Jerthitia, Thank you for sharing such wonderful feedback. We're delighted to hear that your experience at The Americano Restaurant was so memorable. Chef Scott Conant and our entire team take great pride in curating an exceptional dining experience, and we are thrilled that the polenta side dish stood out as the highlight of your meal. It is always our goal to provide guests with dishes that not only satisfy but also surprise and delight. We look forward to welcoming you back for another sensational culinary journey at The Americano Restaurant. Kindest regards, Phillip Huber Director of Outlets
   

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10. E

    Emily

    Philadelphia

    1 review

    4.0

    1 review

    Dined on February 8, 2025

    1. Overall 4
    2. Food 5
    3. Service 3
    4. Ambience 5

    Had a great food experience, but I had a reservation and they sent me a text saying our table was ready and we got there 4 min after I got that text and they didn’t have a table. All was fine tho so we could sit at the bar but the bartender Kelly was a little rude and not very friendly and forgot to come back and finish off our wines because she ran out halfway through pouring them. And gave us attitude when we asked her to fill it before we went to our table. Our server was very great and food was superb! Very well priced for how high quality the food was would definitely recommend to go and just not sit at the bar beforehand lol!
    

    The Americano - AtlantaResponded 7 days ago

    Dear Emily, Thank you for taking the time to share your experience. We're pleased you enjoyed our fresh and flavorful food options and your server's great service. We also thank you for sharing your concerns, which we will address with our team to help us improve the experience we provide future diners. We hope you visit us again soon at The Americano Restaurant for another delicious meal. Kindest regards, Phillip Huber Director of Outlets
    

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