The Atrium at The Grand Resort

Review summary

1. A

   Ally

   Cleveland

   1 review

   5.0

   1 review

   Dined on October 20, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The staff was so helpful and welcoming! My boyfriend and I ate here for breakfast as well as dinner and we had such an enjoyable experience both times. Nicki (not sure if I’m spelling it correctly) was our server in the mornings and she was PHENOMENAL! Food was absolutely delicious and came out very quickly. Would 100% recommend and will be back hopefully very soon!
   

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2. T

   Thomas

   Cleveland

   1 review

   4.0

   1 review

   Dined on October 20, 2024

   1. Overall 4
   2. Food 5
   3. Service 5
   4. Ambience 4

   Very nice experience. Staff was great and the food was very good. Enjoyed watching folks in the pool while we ate.
   

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3. L

   Lisa

   Pittsburgh

   2 reviews

   5.0

   2 reviews

   Dined on October 20, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We ate here yesterday and immediately decided to eat here again today. The food was delicious, reasonably priced and served promptly by a friendly server.
   

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4. OT

   OpenTable Diner

   Cleveland

   1 review

   5.0

   1 review

   Dined on October 19, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   This restaurant offers a wide variety of delicious food at affordable prices. The atmosphere is fantastic, with a clean and welcoming environment, and the staff is exceptional. My husband and I enjoy dining here, especially with the stunning outside views and the romantic ambiance created by the beautiful lights.
   

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5. L

   Linda

   Cleveland

   1 review

   5.0

   1 review

   Dined on October 8, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   Although service was a little slow, the food was excellent and the servings were very generous. Don’t plan on eating there if you only have an hour for lunch. My daughter and granddaughter had to take their food and leave as soon as their food arrived. We had a very sweet waitress who made our visit enjoyable though! We would definitely go again when we have more time!!
   

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6. D

   Deb

   Cleveland

   1 review

   5.0

   1 review

   Dined on August 27, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The pulled pork was perfect. Not too spicy! Our server was pleasant and attentive !
   

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7. OT

   OpenTable Diner

   Cleveland

   1 review

   2.0

   1 review

   Dined on August 11, 2024

   1. Overall 2
   2. Food 4
   3. Service 1
   4. Ambience 2

   We had reservations at 6:30 PM for six people. We got drinks and then ordered food an hour later still nothing and we were starving so the server then mentioned that we could have a basket of bread. It’s complementary. We waited an hour for bread. I don’t know, the meals came out and they were good, but then when it was time for the bill to come it took forever. Then she missed the bills up so we sent it back. She came back again and it was wrong for a second time. At this point 2 1/2 hours had gone by and we’re still waiting for her to come back with our checks accurately. We finally told her just to give us all individual checks and we’ll figure it out . Overall, we were not impressed with the service, especially for the price of things .
   

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8. G

   Gary

   Cleveland

   1 review

   5.0

   1 review

   Dined on August 10, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Abbey was our waitress and provided not only great service, she also worked well with our table of 4. The house made chips appetizer were some of the made on site chips I've had, not greasy & nasty like some. The entrees we had were the salmon, which was very good, salads that came with it good also
   

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9. OT

   OpenTable Diner

   Fort Lauderdale

   15 reviews

   1.0

   15 reviews

   Dined on August 6, 2024

   1. Overall 1
   2. Food 2
   3. Service 3
   4. Ambience 4

   Unfortunately, this was a big disappointment. There was confusion about our reservation at first, but ultimately, they found us a table. Our drinks took 40 minutes, and our dinners took an hour and a half. It's completely unacceptable. We talked to the manager, something we rarely do, and she was not very interested in our concerns. At a place that bills self as a top-notch resort, it was a real miss. The food when it did arrive wasn't hot and was mediocre at best. If you are looking for a nice meal at an upscale location, I urge you to go somewhere else.
   

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10. m

    martin

    Cleveland

    5 reviews

    vip
    5.0

    5 reviews

    Dined on August 2, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Out server was very accommodating and made for a fun evening.
    

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