The Bazaar by José Andrés - DC

Review summary

1. J

   Joel

   Washington DC

   1 review

   3.0

   1 review

   Dined 1 day ago

   1. Overall 3
   2. Food 2
   3. Service 1
   4. Ambience 5

   I’ve been to many of Chef Andres’ restaurants, Jaleo is a Gem, and I have always enjoyed them. 5/5. BUT I would not recommend the Bazaar in DC to anyone. I’m highly disappointed. We got the Thanksgiving dinner today. The wait staff never brought out our salads, we said nothing and moved on. We had a spill at our table and no wait staff came to assist. They had to be asked for a fresh glass after the accident. They had to be asked for fresh napkins after we used them to clean up the orange juice that was spilled. We were regularly overlooked for water and wine. We ordered three dinners and received two pieces of duck to divide for ourselves. Servers rushed through the explanations of the dishes we were being served or did not know what they were so they called others over. It was cold shoulder service and not what I’ve come to expect from Chefs restaurants by far. We certainly did not receive the dining experience we paid for. Not even close. The only saving grace was the sommelier. He was polite, warm, courteous, and an expert. He helped us pair our dinner with the perfect wine. Meals were served while people were in the restroom, some of us didn’t get utensils or fresh plates between servings, I mean what did we really pay for if not for the experience? I don’t look for these things but it was so bad that it was distracting. I’m saddened that this place holds Chef Andres’ name. I feel if he knew of what is happening there he would not be happy. Sub par all around, minus the sommelier, who was fantastic. I’m so sorry to say but it’s true. We feel completely robbed and again, very disappointed on Thanksgiving. Should have stayed home.
   

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2. G

   Gwen

   Los Angeles

   3 reviews

   vip
   5.0

   3 reviews

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Absolutely Best meal we’ve ever had, every course was a flavor explosion that we could not believe tasted better than it looked although it looked perfect, hard to explain. Thank you, Jose Andres, for dreaming of these amazing meals for us to enjoy. , the combs, the carpaccio, the pears, the duck… The steak… The vegetables… Were amazing 
   

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3. O

   OREN

   Washington DC

   3 reviews

   3.0

   3 reviews

   Dined 5 days ago

   1. Overall 3
   2. Food 3
   3. Service 3
   4. Ambience 3

   Been there a few times and usually excellent; they were off last night. Beef cheeks were dull, service slow and overall I was disappointed
   

   The Bazaar by José Andrés - DCResponded 2 days ago

   Thanks for the feedback. We're sorry to hear that your recent visit didn't meet your expectations. It's disappointing to hear that you found our service slow and the beef cheeks lacked flavor. We strive to provide an exceptional dining experience for all our guests and it seems we fell short during your visit. We appreciate your comments and will use them to improve. We hope you'll give us another chance to make it right. Best, The Management Team at The Bazaar by José Andrés - DC
   

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4. R

   Richard

   Washington DC

   6 reviews

   vip
   5.0

   6 reviews

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Superb ambiance and food and service. Highly recommended!
   

   The Bazaar by José Andrés - DCResponded 2 days ago

   Hi DCGuyUSA, We're thrilled to hear that you enjoyed your experience at The Bazaar by José Andrés - DC! It's fantastic to know that our ambiance, food, and service met your expectations. Your high recommendation means a lot to us. We look forward to welcoming you back soon. Best regards, The Management Team
   

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5. I

   Iulia

   London

   1 review

   5.0

   1 review

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The team really looked after us for our 18th anniversary. Beautiful venue, amazing food and wine. We both fell in love with the place.
   

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   The Bazaar by José Andrés - DCResponded 2 days ago

   Thanks for the review! We're thrilled to hear that you enjoyed your special 18th anniversary celebration at The Bazaar by José Andrés - DC. It's wonderful to know that our team's efforts added to your experience and made it even more memorable. We're especially pleased that you loved our food, wine, and venue. Your kind words mean a lot to us and we look forward to serving you again.
   

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6. L

   Larry

   Chicago

   20 reviews

   vip
   5.0

   20 reviews

   Dined 6 days ago

   1. Overall 5
   2. Food 5
   3. Service 4
   4. Ambience 5

   The food was so amazing. A must try if you are in DC.
   

   The Bazaar by José Andrés - DCResponded 2 days ago

   Hey LarryB, We're thrilled to hear that you had such a fantastic experience at The Bazaar by José Andrés - DC! Your kind words about our food mean the world to us. We're glad that it's a must-try for you. We noticed that you rated our service a 4, and we're always striving to improve. We appreciate your feedback and look forward to serving you again soon. Best, The Management Team
   

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7. D

   Diana

   New York City

   13 reviews

   vip
   5.0

   13 reviews

   Dined 6 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Exceeded my expectations! I loved all the dishes and drinks with foam. Excellent customer service and everything was top notch!
   

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   The Bazaar by José Andrés - DCResponded 2 days ago

   Thanks for the feedback, DianaL! We're thrilled to hear that you had an excellent experience at The Bazaar by José Andrés - DC. It's great to know that you loved our dishes and drinks with foam. We're also glad to hear that our customer service met your expectations. We noticed that you rated us a bit lower on value, and we appreciate your honesty. We strive to provide the best for our guests and your feedback helps us do just that. We look forward to serving you again soon!
   

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8. L

   Lourdes

   Washington DC

   2 reviews

   5.0

   2 reviews

   Dined 6 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great ambiance, delicious food and outstanding service. 10/10💗
   

   The Bazaar by José Andrés - DCResponded 2 days ago

   Hello, Thank you so much for your fantastic review! We're thrilled to hear that you enjoyed the ambiance, food, and service at The Bazaar by José Andrés - DC. Your kind words mean a lot to us and motivate us to continue delivering top-notch experiences. We look forward to welcoming you back soon for another delightful dining experience. Best wishes, The Management Team
   

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9. F

   Florina

   Washington DC

   1 review

   5.0

   1 review

   Dined 6 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Enjoyed a wonderful Prix fixe lunch with a good friend. The food was delicious, the presentation of all courses unexpected and creative - key lime pie José‘s way takes the cake! Beautiful location and great service. Would definitely visit again and will recommend.
   

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   The Bazaar by José Andrés - DCResponded 2 days ago

   Thanks for the feedback! We're thrilled to hear that you and your friend enjoyed your Prix fixe lunch at The Bazaar by José Andrés - DC. We're particularly delighted that you found our food to be delicious and creative, and that you appreciated the surprise in our courses. It's wonderful to know that you appreciated the location and service as well. We're looking forward to your next visit and will do our best to make it a perfect one for you. Thank you for recommending us!
   

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10. r

    rafael

    Montreal

    1 review

    4.0

    1 review

    Dined 6 days ago

    1. Overall 4
    2. Food 4
    3. Service 4
    4. Ambience 5

    interesting menu but nothing out of this world. service is not impressive, they seem robots with pre learned comments
    

    The Bazaar by José Andrés - DCResponded 2 days ago

    Hi, Thank you for taking the time to share your experience at The Bazaar by José Andrés - DC. We're glad to hear that you enjoyed our unique menu and service. We're sorry to hear that you found our service less impressive than expected. We strive to provide an exceptional dining experience, and we're sorry if we fell short this time. We appreciate your feedback and will take it into consideration as we continuously strive to improve. We hope to have the opportunity to serve you again soon. Best, The Management Team
    

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