The Big Ketch Buckhead

Commentaires sur le restaurant The Big Ketch Buckhead de personnes qui y ont mangé. Selon des cotes récentes.

1. K

   Kristin VIP

   Atlanta38 commentaires

   5.0

   Y est allé il y a 1 jour

   1. Cote globale 5
   2. Nourriture 5
   3. Service 5
   4. Ambiance 5

   Excellent oysters, delicious lobster roll and amazing service!
   

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2. m

   mario

   Atlanta69 commentaires

   5.0

   Y est allé il y a 1 jour

   1. Cote globale 5
   2. Nourriture 5
   3. Service 5
   4. Ambiance 3

   We loved the food there, everything tasted fresh and delicious 😋. We will definitely go back again.
   

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3. S

   STEPHEN VIP

   Atlanta3 commentaires

   3.0

   Y est allé il y a 2 jours

   1. Cote globale 3
   2. Nourriture 3
   3. Service 4
   4. Ambiance 3

   Over priced and small portions. The restaurant could use a face lift
   

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4. H

   Hallie

   Atlanta14 commentaires

   5.0

   Y est allé il y a 2 jours

   1. Cote globale 5
   2. Nourriture 5
   3. Service 3
   4. Ambiance 5

   Service was a little slow but it was during busy time on a Friday. The food was delicious though.
   

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5. S

   Sofia

   Unspecified1 commentaire

   5.0

   Y est allé il y a 7 jours

   1. Cote globale 5
   2. Nourriture 5
   3. Service 4
   4. Ambiance 4

   I love the Big Ketch! I have been here many times and always come back. The services is pretty great, they are decently quick and attentive. They make sure you have everything you need. The food is always excellent, and great quality every time. I would definitely recommend
   

   The Big Ketch BuckheadA répondu il y a 4 jours

   Hi Sofia. Thank you for your many visits and this very nice review. We are happy to see you enjoy our food, and service so much. We look forward to serving you again in the near future so we can thank you in person!
   

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6. M

   Melissa

   Atlanta4 commentaires

   5.0

   Y est allé le 8 mars 2025

   1. Cote globale 5
   2. Nourriture 5
   3. Service 3
   4. Ambiance 5

   It was nice to get together with friends I haven’t seen in a while. We were excited to order drinks and food but it took 20 plus minutes for our drinks to come. Another 20 minutes before the waiter came to take our order. It wasn’t a busy evening so I’m not sure why it took so much time. But nice ambiance.
   

   The Big Ketch BuckheadA répondu il y a 4 jours

   Melissa, we appreciate your kind words about the ambiance and are glad you and your friends had a nice evening. We understand the importance of timely service, and please accept our apologies for the delays. Your experience does not reflect our usual standards, and we will address this with our team. We look forward to welcoming you back someday for what we're confident will be an excellent dining experience in every way. Thank you.
   

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7. J

   Joyce

   Dallas7 commentaires

   2.0

   Y est allé le 8 mars 2025

   1. Cote globale 2
   2. Nourriture 1
   3. Service 2
   4. Ambiance 3

   Don't bother! Ordered shrimp and grits. Waited a long time for ice cold grits and warm shrimp with raw green onions thrown on top. Shrimp tacos had more slaw than shrimp and no flavor.
   

   The Big Ketch BuckheadA répondu il y a 4 jours

   Joyce, I am truly sorry if we missed the mark for you. That's very unusual to hear as we always strive to provide freshly prepared dishes hot from the kitchen. What you described is definitely not up to our standards. I will look into what happened and make sure it is not recurring. I appreciate you bringing this to our attention and would love the opportunity to make it up to you. Please reach out to me with your reservation name and date, as well as the best way to contact you. Next time you visit I will ensure you have an excellent experience in every way. Thank you. Thomas Wilkinson, General Manager
   

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8. WH

   WillH

   Baltimore 6 commentaires

   4.0

   Y est allé le 7 mars 2025

   1. Cote globale 4
   2. Nourriture 4
   3. Service 5
   4. Ambiance 5

   First time dining at the Big Ketchup. The corn hush puppies were absolutely delicious. Best I have had. We each had one of the fish dishes with sides and were really happy with the cook, seasoning and flavor of the trout, salmon and grouper. Would have considered a 5 star rating however the cheese grits we had as sides for two dishes both came out cool…really cold. Still there are so many items on the menu to try we will definitely be back and look forward to re assessing a rating
   

   The Big Ketch BuckheadA répondu il y a 4 jours

   Hi, Will. We're happy you joined us and enjoyed your visit so much. It's great to hear how much you enjoyed the hush puppies and entrees, but we apologize for the temperature of the side dishes. We'll make sure that is not an issue going forward. We hope you'll be back again someday soon for what we're confident will be a five-star experience. Thank you!
   

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9. C

   Cathy VIP

   Charleston6 commentaires

   4.0

   Y est allé le 26 février 2025

   1. Cote globale 4
   2. Nourriture 4
   3. Service 5
   4. Ambiance 4

   Our waitress was very good and very accommodating
   

   The Big Ketch BuckheadA répondu le 27 février 2025

   Cathy, we pride ourselves on providing excellent service and are glad to know you enjoyed your server. We look forward to serving you again soon!
   

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10. T

    Terrell

    Atlanta3 commentaires

    5.0

    Y est allé le 25 février 2025

    1. Cote globale 5
    2. Nourriture 4
    3. Service 5
    4. Ambiance 5

    Great service only complaints was them oysters was tiny but besides that would definitely return
    

    The Big Ketch BuckheadA répondu le 27 février 2025

    Hi Terrell. We appreciate your compliments on our service. Thank you. Please know we are committed to sourcing the freshest oysters, and on any given day they can vary. We are sorry if they were small when you were in, but sometimes those are the best ones! We hope you'll join us again soon, and don't hesitate to ask about our oysters next time so you server can tell you have they are looking.
    

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