The Big Texan Steak Ranch

Review summary

1. J

   Jill

   Houston

   1 review

   1.0

   1 review

   Dined today

   1. Overall 1
   2. Food 2
   3. Service 1
   4. Ambience 1

   Booked ahead of time but because of the set up the have we ended up having to queue not once but twice, once to ‘check in’ and then another for a table, really couldn’t move the place was so busy and lines were long. Once a table was ready we were taken upstairs to what was the worst table in the place away from all the atmosphere right outside the restrooms upstairs. 30 minutes before anyone came near us to take an order and then it was a further 20 minutes before our drinks came out. One of the sides was laid on our table 20minutes before our food. Never got the straws we asked for twice. Steaks were good, sides were terrible. 95% of menu was deep fried. Was a really disappointing trip. Noticed that it’s not listed as the number one steak house in Amarillo, think next time we will try another place instead. Oh and before I forget the restrooms were pretty shocking.
   

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2. T

   Tim

   Amarillo

   1 review

   5.0

   1 review

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We made a reservation on Christmas day and got right in. The service was great and the food was amazing. I had the smothered beef tips and my husband had the chicken fried chicken.
   

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3. S

   Stephanie

   Houston

   3 reviews

   5.0

   3 reviews

   Dined 3 days ago

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   My family enjoyed our visit! The ambiance was just what we were looking for.
   

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4. n

   nick

   VIP

   Los Angeles

   68 reviews

   5.0

   68 reviews

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Excellent staff quality food and a great ambience. I highly recommend this restaurant.
   

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5. T

   Tommy

   Amarillo

   1 review

   3.0

   1 review

   Dined 3 days ago

   1. Overall 3
   2. Food 1
   3. Service 4
   4. Ambience 4

   Steak was the butt end of a big slab of meat. Ordered Medium, received Well Done. Never should have put that piece of meat on a plate.
   

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6. T

   Travis

   Oklahoma City

   1 review

   5.0

   1 review

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great experience. Food, service, drinks and desert all outstanding. Highly recommend and definitely be back.
   

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7. L

   Larry

   Denver

   47 reviews

   4.0

   47 reviews

   Dined on December 18, 2024

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 5

   A fun place to eat in Amarillo. Good food and a cool atmosphere.
   

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8. J

   Julia

   Chicago

   19 reviews

   4.0

   19 reviews

   Dined on December 14, 2024

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 4

   This was a fun restaurant, full of boisterous people having a good time. The meats were delicious, and the food was good. Dessert , coconut cake, tasted of chemicals and was way too sweet. It’s the quintessential Texan experience.
   

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9. T

   Terri

   San Francisco

   1 review

   3.0

   1 review

   Dined on November 30, 2024

   1. Overall 3
   2. Food 3
   3. Service 4
   4. Ambience 5

   We were a group of 8 dining in for dinner. We have been here multiple times, however, this time we were underwhelmed by the food. Our potatoes were lukewarm and the steaks had a ton of pepper on them. They were served lukewarm as well. The place is fun and is still has great ambiance, especially decorated for Christmas as it was. Sad the food did not live up to our expectations.
   

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10. C

    Ceren

    Amarillo

    1 review

    1.0

    1 review

    Dined on November 26, 2024

    1. Overall 1
    2. Food 1
    3. Service 1
    4. Ambience 1

    The food was terrible. We didn't get paid for what we ordered at all. They took extra money for sharing a menu when it wasn't notified to us beforehand. The waitress was very rude and snappish, made it obvious that she was angry when she received zero tip for the bad service. No matter how famous the place is, wouldn't reccomend it to anyone and wouldn't come here again.
    

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