The Boat Shed Lake Hume

Review summary

1. B

   Bianca

   Victoria

   2 reviews

   2.0

   2 reviews

   Dined on December 14, 2024

   1. Overall 2
   2. Food 1
   3. Service 3
   4. Ambience 2

   Was disappointed with all our meals for the price we paid. The chicken and salmon In poke bowls were dry and had no flavour at all. The fish burger was too oily and the $52 platter was very basic. Won’t be back to eat again.
   

   The Boat Shed Lake HumeResponded 5 days ago

   Hi Bianca. Thank you for your feedback. We are disappointed that you did not give us the opportunity to rectify these issues on the day you dined with us with raising it with our staff - we would have been happy to replace or provide alternative meals as it's important to us that our guests enjoy their meal. The pan fried salmon and deep fried chicken are both cooked to order for our poke bowls & come with a sauce on the side to dress the dish, but our staff recall that this was not used by your table. We have passed on your comments to our head chef about the food as we are always keen to improve our offering, but we hope that you'll reconsider and try us again in the future. The Boat Shed Lake Hume Team.
   

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2. J

   Janet

   New South Wales

   1 review

   5.0

   1 review

   Dined on December 13, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Menu, location and service were all fantastic. We had a party of 8 for a pre Christmas celebration. The staff went out of their way to add some simple Christmas decorations to the table. It meant so much. Our waitperson was very friendly and nice. Nothing was too hard for him. Fantastic menu that catered well for all of us dining. Well done everyone.
   

   The Boat Shed Lake HumeResponded 7 days ago

   Hi Janet. Thank you for your feedback. We love to hear that our diners loved their meal with us and that our team took great care of you on your visit. We'll share your lovely comments with our team. We hope to host you again soon. The Boat Shed Lake Hume Team.
   

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3. I

   IAN

   New South Wales

   2 reviews

   2.0

   2 reviews

   Dined on November 24, 2024

   1. Overall 2
   2. Food 2
   3. Service 3
   4. Ambience 3

   Quite pleasant decor. Seated next to a very large party celebrating a birthday, consequently quite noisy. We ordered the duck and asian fish, it was a great shock to see the portion size of the duck, extremely small with just a very small portion of salad greens (the duck was overcooked, no crispy skin and just warm, my companion felt it had been zapped in the microwave). Disappointing, that the waiter did not suggest ordering sides as it was a very small meal. The Asian style fish was pleasant, not enough sauce, nor hot enough. I ordered lemon meringue (their take) in a glass, very nice - was supposed to have shortbread (which was missing) otherwise very nice. My companion ordered chocolate/strawberry desert- laughably small, 3 minute rosettes choc mousse + 3 minute rosettes of marscapone + 3 x 1/4 pieces of strawberry $16.00. Ridiculous. Potentially, a nice place to go for a meal, but portion sizes need to reflect $ charged. A side should be included or waiter needs to be more knowledgeable about meals and what is or is not ncluded
   

   The Boat Shed Lake HumeResponded on December 8, 2024

   Hi Ian. Thank you for your review. We work closely with our team and aim to provide all our guests with delicious food along with good, friendly service, so we take all feedback on board and use it as an opportunity to improve. We have one or two new staff recently and have been providing further training to them. We would ask that you please advise of any issue with your meal at the time to give the chance to fix this for you - we would have been more than happy to provide you with a replacement, or alternative dish. The lemon meringue dessert has a shortbread crumb that is within the dish - our apologies this was not clear on our menu. Our summer menu started last week, under our new head chef, so we hope that you’ll consider giving us another go. The Boat Shed Lake Hume Team
   

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4. E

   Emily

   New South Wales

   1 review

   5.0

   1 review

   Dined on November 21, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Lovely experience dining at The Boat Shed tonight. Extremely lovely staff and delicious pizza!
   

   The Boat Shed Lake HumeResponded on November 26, 2024

   Hi Emily. Thank you for your review & feedback. We are so happy to hear that you enjoyed dining with us, finding our food & staff to be great. We hope to see you again over summer. The Boat Shed Lake Hume.
   

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5. P

   Pam

   New South Wales

   1 review

   3.0

   1 review

   Dined on November 13, 2024

   1. Overall 3
   2. Food 3
   3. Service 2
   4. Ambience 3

   Nice place to eat, not a great variety on the menu. Starter was brought out last and only half a pizza. Waiter held the bottle of water at the neck of the bottle, not good. Parmi slightly over cooked
   

   The Boat Shed Lake HumeResponded on November 26, 2024

   Hi Pam. Thank you for your feedback. We are pleased to hear that you enjoyed our venue, but we are disappointed that your experience was let down by our service. We aim for our guests to have a delicious meal with good service. We have raised your service points with our front of house team, as we have had some new additions, so we are taking this as an opportunity for further training for the whole team. We have also passed on your comments to our kitchen team in regard to the Parmi. We hope to welcome you back on another occasion for us to show our improvements, and that you'd be willing to give us another go. The Boat Shed Lake Hume.
   

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6. A

   Anna

   New South Wales

   1 review

   4.0

   1 review

   Dined on October 26, 2024

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 3

   Our party of 14 enjoyed the barramundi thai curry, and the beef steak, very much. Cleared plates after mains in good time for the birthday cake.
   

   The Boat Shed Lake HumeResponded on November 6, 2024

   Hi Anna. Thank you for taking the time to leave us a review. We are so pleased to hear your group enjoyed the birthday celebration meal with us, noting some of your favourite dishes - these are some of our favourites too! We hope to host you all again soon. The Boat Shed Lake Hume Team.
   

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7. S

   Stephanie

   New South Wales

   1 review

   5.0

   1 review

   Dined on October 12, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Incredible view, top notch food, would definitely go back again. The staff were super friendly and even turned down the music when we said one us had sensory issues. Greatly appreciated it :)
   

   The Boat Shed Lake HumeResponded on October 24, 2024

   Hi Stephanie. Thank you for leaving us your feedback. Our team always aim to be accommodating and friendly, so we're pleased to hear that we could make your dining experience with us a great one. We look forward to seeing you again next time, The Boat Shed Lake Hume Team.
   

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8. K

   Kaleb

   New South Wales

   1 review

   5.0

   1 review

   Dined on September 20, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Food is great, service is great, location is great.
   

   The Boat Shed Lake HumeResponded on October 24, 2024

   Hi Kaleb. Thank you for taking the time to leave us a review. We are so pleased that you enjoyed our venue, food & service. We aim to provide our guests with a great dining experience, so we hope your time with us will see you return again soon! The Boat Shed Lake Hume Team.
   

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9. OT

   OpenTable Diner

   Victoria

   1 review

   5.0

   1 review

   Dined on September 1, 2024

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   On Father's Day we had the pleasure to dine at the Boat Shed Lake Hume. The menu is great, it caters for some dietary requirements such as vegetarian and gluten free. The food was very good, nicely presented, and generous serves. The perfectly cooked steak came with delicious large field mushrooms which you hardly ever see in restaurants in rural towns. The customer service was exemplary. The team was professional, efficient, helpful, and just downright amazing. We haven't experienced service like that in years. Definitely returning soon.
   

   The Boat Shed Lake HumeResponded on September 7, 2024

   Hi There. Thank you so much for your lovely feedback. It brings the team great joy to hear that our service and food is well received and enjoyed. We aim to make everyone feel well looked after and leave well fed! It's important to us to be accommodating with dietaries, so everyone can enjoy what we have to offer. We are glad to hear that you'll be back - we look forward to hosting you again soon. The Boat Shed Lake Hume Team.
   

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10. L

    Lauren

    New South Wales

    2 reviews

    5.0

    2 reviews

    Dined on September 1, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Great location, delicious food and fantastic service. A lovely fathers day celebration
    

    The Boat Shed Lake HumeResponded on September 7, 2024

    Hi Lauren. Thank you for sharing your thoughts after dining with us. We are so happy that we were a part of a wonderful Father's Day experience for you and your family. We hope to host you again soon! The Boat Shed Lake Hume Team.
    

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