The Canadian Brewhouse - Kitchener

Review summary

1. Y

   Yuliana

   Toronto

   6 reviews

   1.0

   6 reviews

   Dined 5 days ago

   1. Overall 1
   2. Food 1
   3. Service 2
   4. Ambience 1

   Below mediocre for service and food quality. For the price they charge, service should be much better. Noise level is rediculously high. Even after were moved from the football section to a booth. Husband's main came before the app. When we pointed it out, we were told that the kitchen made a mistake with the app (added ingredient he asked to take out), hence bringing the main first. Zero communication from the server on that. The rest of us did not even finish our apps before the mains came. This was apparently due to order system mulfunction because of the fire alarm that went off while we were being seated. Our friends ordered extra cheese sause on nachos. It never came. We had to ask 3 times. Then husband's app came. Made wrong AGAIN. By the time I got to my main dish it was unpleasant (chicken parm) as the breading became all mooshy and pasta was very meh. We asked to speak to the manager. He came over and told us that it was a rather off night for them due to the alarm going off and messing up the order system. We listed all the issued with the experince and he voided my husband's app and our friends side of nacho cheese (a whopping $1.99). We did not even bother to order desert - just wanted to leave and be able to be able to hear one another again. Overall a 0 stars. Day following the dinner both of us are having stomavk issues. So, never going back there. I do not recommend.
   

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2. l

   lisa

   Toronto

   1 review

   5.0

   1 review

   Dined 5 days ago

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 4

   fun, casual atmosphere, great place to go to eat, catch up with friends and watch a hockey game. Generous food plates and the dill dip is great! The staff are attentive and fun. Tyrell was a great server and provided great food and beverage suggestions!
   

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3. K

   Karen

   Toronto

   35 reviews

   4.0

   35 reviews

   Dined 7 days ago

   1. Overall 4
   2. Food 4
   3. Service 3
   4. Ambience 3

   It was our first time at the Canadian Brewhouse. It’s a great sports bar with a lot of TV’s. The lunch menu was a great value and the food was very good. A lot of gluten free choices for one of the members of our party. The service is slower so give yourself extra time. Overall a good pub.
   

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4. D

   Daniel

   Mexico City

   1 review

   2.0

   1 review

   Dined on December 19, 2024

   1. Overall 2
   2. Food 4
   3. Service 2
   4. Ambience 3

   Service took forever, we had to ask for a diet coke refill like 4 times, food took an hour to arrive
   

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5. K

   K

   Toronto

   1 review

   4.0

   1 review

   Dined on December 14, 2024

   1. Overall 4
   2. Food 3
   3. Service 4
   4. Ambience 4

   Typical Sports bar with dining option for families and little kids too. Their kitchen is bit slow but overall good service . Food is average just good enough to enjoy with your drinks. You will visit this place for vibe and having good time with friends and family and not really for food
   

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6. S

   Sharron

   Toronto

   1 review

   4.0

   1 review

   Dined on December 12, 2024

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 4

   I ordered the Mac and cheese, it wasn't creamy, the sauce was watery and the cheese wasn't melted. Fried pickles were good and the garlic knots were good. My friends seemed to enjoy their meals. Our waitress was wonderful.
   

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7. D

   Darrell

   VIP

   Toronto

   4 reviews

   5.0

   4 reviews

   Dined on December 12, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Pasta lunch special $11.99 was good value. Restaurant was nice on our server was very good
   

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8. S

   Stephen

   Toronto

   5 reviews

   5.0

   5 reviews

   Dined on December 11, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We decided to try this restaurant since it opened not long ago. It was excellent! The food was wonderful, the service was great and the atmosphere was wonderful as well. We'll be back to try the roof top patio in the summer!
   

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9. K

   Kathy

   VIP

   Toronto

   21 reviews

   3.0

   21 reviews

   Dined on December 8, 2024

   1. Overall 3
   2. Food 4
   3. Service 1
   4. Ambience 5

   The food was good. The service not so much! We sat down at 6:15 and no one came to see us for 25 minutes. A lovely server then helped us out after I asked. She did a great job. We ordered our food and the appetizers took FOREVER to come out....it was after 7:15, and again after we asked. Great spot but not sure we will return!
   

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10. J

    Joel

    Toronto

    1 review

    3.0

    1 review

    Dined on December 7, 2024

    1. Overall 3
    2. Food 4
    3. Service 3
    4. Ambience 5

    With the name " Canadian" in your restaurant name-somewhere new Canadians may come to for a "Canadian" experience I have high expectations. Servers very nice and friendly. Although we weren't checked on enough for refills etc ..our table was wobbly, I had to fix it with card card from the back. Probably should just not sit folks there until fixed. For a sports place, its decor etc is great! And I know it's new and busy so I'll give them a pass on service for first couple months. 3/5 for now but would go back again down the road and see how the experience is! If just going for a beer to watch a sport event it's definitely a good spot! If you can find parking at a busy mall(depends on time of year)
    

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