The Capital Grille - Lombard

Review summary

1. B

   Brucr

   VIP

   Chicago

   4 reviews

   3.0

   4 reviews

   Dined today

   1. Overall 3
   2. Food 3
   3. Service 4
   4. Ambience 4

   We are a frequent guest at Capital Grill. The service was mediocre. Usually it is exceptional and professional. Oysters Rockefeller was excellent but the lobster bisques was bland. On the other hand, the Brussels sprouts and lobster Mac and cheese was overly salty. Not our usual experience.
   

   Is this helpful?

   Report
2. A

   Amy

   Chicago

   34 reviews

   5.0

   34 reviews

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We love Capital Grille in Lombard. We spend our anniversary here every year. The food and the service is always above and beyond and worth every penny.
   

   Is this helpful?

   Report
3. R

   Rick

   VIP

   Chicago

   4 reviews

   5.0

   4 reviews

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great food. Great atmosphere. Great service. Always. :-)
   

   Is this helpful?

   Report
4. A

   Anne

   VIP

   Springfield

   13 reviews

   5.0

   13 reviews

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   Steaks were perfectly cooked and seasoned. The twin lobster tails were delicious. Michael provided great service.
   

   Is this helpful?

   Report
5. P

   Patty

   VIP

   Chicago

   28 reviews

   5.0

   28 reviews

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Our waiter was very attentive without being intrusive. I ordered the Maine lobster salad and it was light and refreshing!! Overall experience was superb!
   

   Is this helpful?

   Report
6. M

   Matthew

   VIP

   Orange County

   21 reviews

   3.0

   21 reviews

   Dined 2 days ago

   1. Overall 3
   2. Food 4
   3. Service 4
   4. Ambience 4

   This has been one of our favorite restaurants since it opened. I come here every time I’m in town and my brother eats here a few times a month. Normally they serve steaks on warm plates. Tonight the plates were cold. My steak filet trio was less than warm. I had to send back. Same for my son’s filet. The waitress who brought one of the sides forgot the serving spoon, so we used a small spoon. Our second bottle of wine turned out to be not so good, and the wrong wine costing $60 more than the bottle I ordered. The manager was actually very nice and refunded the difference. I know it sounds nit-picky, but when you spend $1975 on a family dinner, you expect better service and attention to detail.
   

   Is this helpful?

   Report
7. J

   Janice

   VIP

   Las Vegas

   5 reviews

   5.0

   5 reviews

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Capital Grille never disappoints. The ambience, the service, and most importantly the food was once again outstanding!!!! This is our go to restaurant for all of our special occasions as we know it will be another great experience!
   

   Is this helpful?

   Report
8. R

   Rex

   VIP

   Chicago

   18 reviews

   5.0

   18 reviews

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Always a treat to eat at this restaurant. Very comfortable environment with pleasant and very friendly staff.
   

   Is this helpful?

   Report
9. N

   Nancy

   VIP

   Chicago

   43 reviews

   5.0

   43 reviews

   Dined 7 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Excellent Christmas Eve meal! Even though they were very full, the service was excellent. The steak was perfect, the sides plentiful, and the cocktails well mixed.
   

   Is this helpful?

   Report
10. A

    ANAESE

    VIP

    Chicago

    9 reviews

    2.0

    9 reviews

    Dined 7 days ago

    1. Overall 2
    2. Food 1
    3. Service 4
    4. Ambience 4

    Not the best experience for our Christmas Eve dinner. I Ordered a steak medium rare. When the food came, my steak was overcooked. The waiter offered to make another one, I was happy with his attention, however I waited 23 minutes for my new steak. At this point, my husband had already eaten more than half his meal (I didn’t want him to wait as his would get cold) and the sides that we ordered were cold. The new steak came back charred on the outside, didn’t taste good at all. They did bring back more mushrooms, however, they were in a smaller plate than the initial one we ordered. We ordered potatoes and those weren’t replaced for me to enjoy eating warm, so I ate the cold ones that were sitting on the table. I was so sad we weren’t able to enjoy our meal together, as we look forward to this evening at Capital Grille every year. To add, I booked this reservation in early November. I requested booth seating and we were not honored this request upon arrival. These preferences should be highly considered a priority when someone books long in advance. Upon arrival, the valet was inside chatting amongst themselves, did not greet us or attempt to receive the car. We waited for a while before parking the car ourselves. I have to note, we weren’t charged for the meal and were given a gift in the amount of one more steak, which I appreciated, however, I’m not sure that we will return.
    

    Is this helpful?

    Report