The Charles

Review summary

1. OT

   OpenTable Diner

   Dallas

   1 review

   5.0

   1 review

   Dined 5 days ago

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   The service is fantastic
   

   The CharlesResponded 3 days ago

   Thanks for visiting us at The Charles. We're thrilled to hear that you enjoyed our service. We strive to provide a fantastic experience for all our guests and it's great to know we hit the mark. Looking forward to welcoming you back soon! Best regards, The Charles Management Team
   

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2. E

   Elise

   Dallas

   3 reviews

   5.0

   3 reviews

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Jonathan was phenomenal!!!! We had such a great night for our friend’s bachelorette here. Thank you!
   

   The CharlesResponded 3 days ago

   Thanks for visiting us, Elise! We love hearing that you had a wonderful night celebrating your friend's bachelorette here at The Charles. It's always our pleasure to be part of these special occasions. We're glad we could contribute to making your friend's night memorable. We look forward to welcoming you back for more memorable experiences. Cheers, The Charles Management Team
   

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3. R

   Russ

   VIP

   London

   4 reviews

   5.0

   4 reviews

   Dined on February 18, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Rome was amazing. Love the whole team. Thank y’all for a memorable evening!
   

   The CharlesResponded 2 days ago

   Thanks for the review, Russ! So great to hear that you had an amazing time at The Charles! It's a pleasure to know that our team made your evening memorable. We strive to provide an excellent dining experience, and it's always rewarding to hear when we've succeeded. We will be sure to let Rome know that you found his service amazing. We can't wait to welcome you back for another memorable evening! Regards, The Charles Management Team
   

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4. J

   John

   New York City

   1 review

   5.0

   1 review

   Dined on February 18, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Over the top incredible! I made a comment that I liked the ice cubes that were so clear in my old fashion and they gave me four of them to take home! Insane! Highly recommend. 
   

   The CharlesResponded on February 18, 2025

   Thanks for visiting us, John! We're thrilled to hear that you enjoyed your experience at The Charles. We strive to provide our guests with memorable experiences, so we're glad you loved the old-school charm. It's greatly appreciated that you would come to our restaurant to celebrate a milestone as well! We're glad you enjoyed your experience and would recommend us to others. We look forward to welcoming you back soon! Thanks, and Gig'em! The Charles Management Team
   

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5. C

   Charlotte

   VIP

   Dallas

   2 reviews

   5.0

   2 reviews

   Dined on February 16, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Excellent food and incredible service. The cocktails are perfection.
   

   The CharlesResponded on February 17, 2025

   Thanks for reviewing us, Charlotte! We are thrilled to hear that you enjoyed your evening at The Charles. It's such a pleasure to know that our food and cocktails hit the mark for you! Your kind words mean a lot to us and we can't wait to welcome you back for another delightful experience. Best, The Charles Management Team
   

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6. k

   katie

   Los Angeles

   4 reviews

   5.0

   4 reviews

   Dined on February 16, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   I really miss the bucatini. But I’ve been to the Charles for every big milestone in my dallas life, I would never go anywhere else. Period. Ever.
   

   The CharlesResponded on February 17, 2025

   Thank you so much for your sentiments Katie! We are so honored to hear that The Charles has been a part of your Dallas life for so many years. What a joy it is to know that we have connected with you on such a personal level. We are driven to create genuine relationships with our guests, and it gives us so much inspiration to hear that we have given you a place. We can't wait to welcome you back again for your next big milestone! The Charles Management Team
   

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7. S

   Shermairia

   Dallas

   2 reviews

   5.0

   2 reviews

   Dined on February 15, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   My boyfriend and I went here for Valentine’s day! This place is a 10/10 the customer service was excellent. All the staff were so friendly and welcoming upon arrival, we had drinks at the bar while we waited for our table ( 10-15 min due to holiday, which we didn’t mind) . The ambiance was amazing, the food was even better!! Travis was our server and he was great and very helpful about the menu. We went with the crowd favorite “Spicy Creste Di Gallo”. Its was sooo good, not too spicy, we demolished our plates. This is what I look for when I pick a restaurant and it was a perfect choice, we will be back!!
   

   The CharlesResponded on February 16, 2025

   Hey Shermairia, Thank you for choosing The Charles for your Valentine's Day celebration! We're thrilled to hear that you and your boyfriend had a wonderful time and enjoyed our food and ambiance. It's great to know that our team was able to provide excellent service and that our crowd favorite, the Spicy Creste Di Gallo, hit the spot! We're looking forward to your next visit. Best, The Charles Management Team
   

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8. S

   Shane

   Dallas

   2 reviews

   5.0

   2 reviews

   Dined on February 14, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great experience. My fiance and I attended for her birthday and we were greeted at the door with a "Happy birthday". We were slightly early for our reservation and it was busy, so our table wasn't quite ready but we were allowed to hang out in the secret bar with delicious cocktails while we waited. Once our table was ready we were escorted to our table. Charles was our server and he was excellent! The food was top notch as well but the overall experience is what we will remember most about our evening.
   

   The CharlesResponded on February 16, 2025

   Hello Shane, Thank you for choosing The Charles for your special occasion! We're thrilled to hear that you enjoyed your birthday celebration with us. It's wonderful to know that our team was able to accommodate your early arrival and that you had a great time with our cocktails in the bar. We're also glad to hear that you enjoyed the food and found it to be top-notch! We strive to create memorable experiences for our guests and your kind words are a testament to our efforts. We look forward to welcoming you back for another fantastic evening. Best regards, The Charles Management Team
   

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9. T

   Talia

   Dallas

   4 reviews

   5.0

   4 reviews

   Dined on February 14, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   One of the best places to dine and have a birthday dinner is here at The Charles!! From the time we entered valet with Oscar to the bartender Antonio to Jonathan checking in our coats all the way to Travis taking our order we were very pleased with the everything Charles had to offer. The management (Asian guy sorry I can’t remember his name) and other staff members were friendly and welcoming. We definitely have plans on returning as well as visiting the sister restaurant Mister Charles.
   

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   The CharlesResponded 6 days ago

   Thanks for the review, Talia! We're thrilled to hear that you enjoyed your birthday dinner at The Charles and that you were so pleased with everything we had to offer. We strive to provide memorable experiences, and it's great to know we hit the mark with you. We will definitely share your kind words with our team. Thank you for your desire to check out our other concepts! Other than 'Mister Charles', we also have 'Sister', 'El Carlos', and most recently in Fort Worth, 'The Chumley House'. We look forward to welcoming you back soon and continuing to provide the same level of service you enjoyed on your visit. Best, The Charles Management Team
   

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10. J

    Jay

    Dallas

    3 reviews

    5.0

    3 reviews

    Dined on February 13, 2025

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Best around!! - service, food from start to finish
    

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