The Charmant Restaurant

Review summary

1. A

   Alfred

   South Dakota

   4 reviews

   4.0

   4 reviews

   Dined 1 day ago

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 3

   Christmas brunch was both tasty and tasteful. That said, the menu seemed no different from any other weekend brunch. Decor was muted. There was nothing festive about this holiday special event.
   

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2. C

   Chris

   Milwaukee

   5 reviews

   5.0

   5 reviews

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   This is our second Christmas Brunch at the Charmant. I chose this restaurant again as I was so impressed with last year’s Christmas Brunch. I believe the menu was the same this year but my wife and I tried different items. We enjoyed our time again and will probably make it again next year. The cornmeal pancakes were delicious! I had a side of ham which left me wanting more! My wife had the Charmant Breakfast with sausage links. She was very pleased with the scrambled eggs, sausage links and GF toast. I couldn’t finish my corn meal pancakes so took the remainder home. I’m not as big of an eater as I once was. The two pancakes for me were quite filling.
   

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3. R

   Richard L.

   Milwaukee

   11 reviews

   5.0

   11 reviews

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Excellent server again today — and food likewise. We love our special events to be at the Charmant.
   

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4. M

   Mike

   Minneapolis

   22 reviews

   5.0

   22 reviews

   Dined on December 15, 2024

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   Great place for brunch -- food, service, view of riverside park -- to get the day started right.
   

   The Charmant RestaurantResponded on December 17, 2024

   Thank you for the kind review, Mike! Please dine with us again soon.
   

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5. F

   Father

   Milwaukee

   5 reviews

   5.0

   5 reviews

   Dined on December 13, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   Waitress was excellent. Food was outstanding. Meal was paced a touch slow. Great views of the Christmas lights in the park behind the restaurant. Valet parking was a great option since there was no parking nearby that was open when we got to the restaurant. Was really turned off that they were serving free samples of THC marijuana drinks in the lobby and had them on their menu. Don’t know if we’ll be back.
   

   The Charmant RestaurantResponded on December 15, 2024

   Thank you so much for your kind review! We're thrilled to hear that you enjoyed your meal, the excellent service, and the beautiful views of the Christmas lights. We're also glad that the valet parking was a convenient option. We understand your concerns about the THC-infused beverages. Sensi, the local company offering these drinks, has an affiliation with the Weber family, which is why we proudly support them. We always strive to offer unique, locally sourced options to our guests. We appreciate your feedback and understand your perspective. We hope you'll consider returning and giving us another opportunity to serve you in the future. Thank you again for your thoughtful review!
   

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6. L

   Laurie

   San Antonio

   8 reviews

   3.0

   8 reviews

   Dined on December 6, 2024

   1. Overall 3
   2. Food 4
   3. Service 3
   4. Ambience 5

   Service for drink order was very slow both before dinner and during dinner. We were finished with dinner before second drinks came. We actually had to ask manager for them when he asked us if we wanted dessert? unfortunately put a damper on our experience. The food was very good and would recommend it to friends.
   

   The Charmant RestaurantResponded on December 11, 2024

   Hi Laurie, Thank you so much for your feedback and for sharing your experience with us! We’re thrilled to hear that you enjoyed the food and had a great time at the bar with the team after the concert. It's wonderful to know the bartenders and manager were able to provide excellent service that night. We sincerely apologize for the delay in your drink service during dinner. This is certainly not the level of service we strive for, and we’ll address this with our team to ensure we’re more attentive and efficient in the future. We truly appreciate your understanding and your thoughtful recommendation to friends. We’re looking forward to welcoming you back soon! Best regards, Lydia Thompson Food and Beverage Supervisor The Charmant Hotel
   

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7. I

   IMELDA

   VIP

   Milwaukee

   154 reviews

   4.0

   154 reviews

   Dined on November 17, 2024

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 4

   This is one of our favorite places for a delicious meal. A wonderful atmosphere, great service and fresh entrees. We enjoyed a glass of mimosa with our breakfast.
   

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   The Charmant RestaurantResponded on November 19, 2024

   Thank you so much for the kind review, Imelda! We're thrilled to hear we're one of your favorite spots! It’s always a pleasure to have you back, and we’re so glad you enjoyed the atmosphere, service, and that mimosa with your breakfast. Looking forward to your next visit—see you soon!
   

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8. S

   Scott

   Chicago

   4 reviews

   5.0

   4 reviews

   Dined on November 17, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Always enjoy brunch at the Charmant when we're in La Crosse. Great ambiance and delicious food.
   

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   The Charmant RestaurantResponded on November 19, 2024

   Thank you for the fantastic review, Scott! We’re so glad to hear you enjoy brunch with us whenever you’re in La Crosse. It’s always a pleasure to welcome you, and we can’t wait to have you back for more delicious food and great ambiance!
   

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9. V

   Veronica

   Chicago

   2 reviews

   5.0

   2 reviews

   Dined on November 17, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Good food, but the service was even better. Will go back.
   

   The Charmant RestaurantResponded on November 19, 2024

   Thank you so much for the 5 stars, Veronica! We're thrilled to hear you enjoyed the food and that our service made your experience even better. We can’t wait to welcome you back!
   

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10. S

    Stephen

    VIP

    Hawaii

    29 reviews

    4.0

    29 reviews

    Dined on November 13, 2024

    1. Overall 4
    2. Food 3
    3. Service 5
    4. Ambience 4

    The Service was excellent, but the food was very salty, Several dishes great but had too much salt
    

    The Charmant RestaurantResponded on November 19, 2024

    Hi Stephen, thank you for your feedback! We're so glad to hear you enjoyed the service. We truly appreciate your comments about the food, and we're sorry to hear the salt level wasn’t to your liking. We’ll definitely share your feedback with the culinary team to make sure we’re hitting the right balance. We hope you'll give us another try soon and experience a meal that’s perfectly to your taste!
    

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