The Chateau - Burlington

Review summary

1. OT

   OpenTable Diner

   Greater Boston

   2 reviews

   5.0

   2 reviews

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   I grew up going to the original Chateau in Waltham and the food is the same as I remember. It’s always consistent but the staff in Burlington are why we keep going back!
   

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2. R

   Rosy

   Greater Boston

   1 review

   1.0

   1 review

   Dined on November 23, 2024

   1. Overall 1
   2. Food 1
   3. Service 2
   4. Ambience 1

   There was weird smell. The food was not at all good. We ordered trio.. not appetizing at all.
   

   The Chateau - BurlingtonResponded 1 day ago

   Thank you for your feedback, Rosy. We’re sorry to hear your experience didn’t meet expectations. Your comments on the smell and the trio dish are concerning, and we’ll be reviewing them with our team to ensure improvements. We hope you might consider giving us another chance to provide the experience we’re known for.
   

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3. L

   Lauren

   Greater Boston

   12 reviews

   vip
   5.0

   12 reviews

   Dined on November 9, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Food was perfect! Hot, large portions, & great service. We love coming here, there’s always enough leftovers to have a another meal the next day. Chicken, pasta, seafood are all delicious and Denise our server was attentive, fast, friendly and checked on us often, she was great!
   

   The Chateau - BurlingtonResponded 1 day ago

   Thank you, Lauren, for such a glowing review! We’re thrilled you enjoyed your meal, generous portions, and the attentive service from Denise. We’ll be sure to pass along your kind words to her. We’re honored to be one of your go-to spots and look forward to welcoming you back soon for more delicious meals (and leftovers)!
   

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4. K

   Kathleen

   Greater Boston

   2 reviews

   5.0

   2 reviews

   Dined on November 8, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Always a great meal at The Chateau! Great drinks and a vast menu! Highly recommend!
   

   The Chateau - BurlingtonResponded 1 day ago

   Thank you, Kathleen! We’re so glad you always have a wonderful time with us. From great drinks to our expansive menu, we’re happy to offer something for everyone. We can’t wait to welcome you back for your next visit!
   

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5. B

   Barry

   Houston

   28 reviews

   vip
   4.0

   28 reviews

   Dined on November 1, 2024

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 5

   Always good food at a reasonable price with a great ambiance. New daily specials were a great selection.
   

   The Chateau - BurlingtonResponded on November 8, 2024

   Thanks, Barry! We're thrilled you enjoyed our new daily specials and the ambiance at The Chateau Burlington. We aim to keep the experience fresh while maintaining the quality and value you expect. Looking forward to serving you again soon!
   

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6. T

   Tony

   Greater Boston

   10 reviews

   vip
   4.0

   10 reviews

   Dined on October 30, 2024

   1. Overall 4
   2. Food 5
   3. Service 4
   4. Ambience 4

   Excellent service and a friendly and warm atmosphere. Good value for the delicious food.
   

   The Chateau - BurlingtonResponded on November 8, 2024

   Thank you, Tony! We're delighted you enjoyed the friendly atmosphere and found great value in our food. Courtney will be thrilled to hear your kind words about her attentive service. We look forward to welcoming you back to The Chateau Burlington soon!
   

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7. s

   sue

   Greater Boston

   4 reviews

   5.0

   4 reviews

   Dined on October 25, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   Came for dinner with my family and our two grand kids. We were greeted warmly and the service was smooth and friendly. Seated in a booth was ideal for a 2 +6 year old.we will come back as my grandson said this was his favorite place to eat
   

   The Chateau - BurlingtonResponded on November 8, 2024

   Thank you, Sue, for the fantastic review! We’re so glad to hear your family had a warm, smooth, and enjoyable dining experience with us at The Chateau Burlington. It’s wonderful that the booth setup worked so well for your grandkids, and we're especially thrilled to know it’s a favorite for your grandson! Looking forward to welcoming you all back soon for more memorable meals.
   

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8. R

   Robin

   Greater Boston

   13 reviews

   vip
   4.0

   13 reviews

   Dined on October 19, 2024

   1. Overall 4
   2. Food 5
   3. Service 5
   4. Ambience 5

   Food is always tasty and good! Waitstaff was excellent! My husband and I wanted a 4 person booth but hostess would not accommodate and sat us at a 2 person both. We asked again, answer was no, she definitely could not accommodate. There was at least 1-2, and for quite a bit of time, there was 4 4 person booths available! We’ve been dining at the Chateau for many many years! This is not how you should treat your loyal customers!
   

   The Chateau - BurlingtonResponded on October 24, 2024

   Thank you for sharing your experience, Robin. We sincerely apologize for the frustration regarding your seating request. We’ll be sure to work with our staff to ensure we’re communicating better with our guests moving forward. Often, there are circumstances beyond just availability that influence seating arrangements, but we understand how that can feel disappointing. We truly value your loyalty over the years and appreciate your understanding. We look forward to welcoming you and your husband back soon for another enjoyable meal!
   

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9. J

   Jeffrey

   Greater Boston

   1 review

   3.0

   1 review

   Dined on October 18, 2024

   1. Overall 3
   2. Food 3
   3. Service 4
   4. Ambience 3

   It looks a lot nicer online than in person. The food was not amazing it was Meh and small shrinkflation portions. A little price for what you get. I didn’t dislike it but I wouldn’t recommend it. It a drinking place maybe.
   

   The Chateau - BurlingtonResponded on October 24, 2024

   Thank you for sharing your thoughts, Jeffrey. We're sorry to hear that the in-person experience didn’t quite match your expectations. While we aim to provide great meals and value, we appreciate your feedback. Your input helps us improve, and we hope you’ll give us another try in the future to show you the best we have to offer here at The Chateau.
   

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10. B

    Barry

    Houston

    28 reviews

    vip
    5.0

    28 reviews

    Dined on September 28, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Always a great experience with fantastic service and food. Very consistent quality.
    

    The Chateau - BurlingtonResponded on October 4, 2024

    Thank you, Barry! We're thrilled to hear you consistently enjoy fantastic service and food at The Chateau. It’s our goal to always provide a great experience, and we look forward to welcoming you back soon!
    

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