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The Chateau - Franklin, Franklin, MA

The Chateau - Franklin

4.0
4
238 Reviews
$30 and under
Italian
A photo of The Chateau - Franklin restaurant

The Chateau - Franklin

4
$30 and under
Italian
Franklin

Make a reservation

2 people
7:00 p.m.
Booked 3 times today
  • Charming
  • Child-friendly
  • Good for groups
Welcome to The Chateau - Franklin. We look forward to serving you! Since 1933 the Nocera Family has owned and operated The Chateau Restaurant of Waltham. The tradition of Italian family dining, friendly service and quality food at reasonable prices has kept our customers coming back over the years. Today, along with the fourth generation, the Nocera Family is proud to serve the Norwood, Stoughton, Andover, Norton, Westboro, Braintree, Burlington and this newest location Franklin (opening in November 2019) communities as well.

Order delivery or takeout

Additional information

  • Dining style
    Casual Dining
  • Price
    $30 and under
  • Cuisines
    Italian, Seafood
  • Hours of Operation
    Dinner Mon 4:00 pm–8:30 pm Tue–Thu 3:00 pm–8:30 pm Fri, Sat 3:00 pm–9:00 pm Sun 11:30 am–8:30 pm Lunch Tue–Sat 11:30 am–3:00 pm
  • Phone number
    (774) 613-9300
  • Payment Options
    AMEX, Discover, Mastercard, Visa
  • Dress code
    Business Casual

What 238 people are saying

Overall ratings and reviews

Reviews can only be made by diners who have eaten at this restaurant

4.0
4 based on recent ratings
  • 4Food
  • 4.3Service
  • 4Ambience
  • 4Value

NoiseModerate

Loved For

  • Boston Metro West

    Child-friendly

Review summary

AI-generated from verified diner reviews
The Chateau in Franklin offers a "great selection of food" with a convenient location that patrons appreciate. While some diners have experienced slow service, many enjoy the "great food" and "wonderful" service. The chicken piccata stands out as a highlight, praised as "one of the best" by visitors.

238 Reviews
  1. Mark

    Greater Boston

    16 reviews

    vip
    5.0

    16 reviews

    Dined 2 days ago

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Good old fashion Italian food served simple and good.

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  2. Brendan

    Greater Boston

    1 review

    vip
    3.0

    1 review

    Dined on November 23, 2024

    1. Overall 3
    2. Food 4
    3. Service 2
    4. Ambience 3
    Always understaffed, hostess was clearing tables , everything was slow
    The Chateau - FranklinResponded on December 2, 2024
    Thank you for sharing your experience, Brendan. We recognize that staffing challenges can impact the dining experience, and we’re actively working on solutions to address this. We appreciate your patience and hope to provide faster service during your next visit.

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  3. Julie

    Greater Boston

    1 review

    1.0

    1 review

    Dined on November 17, 2024

    1. Overall 1
    2. Food 2
    3. Service 1
    4. Ambience 1
    It was very poor service and the food wasn’t as good as it should have been. Disappointed and it was my daughter’s birthday!
    The Chateau - FranklinResponded on December 2, 2024
    Julie, we’re deeply sorry to hear that your daughter’s birthday celebration didn’t live up to expectations. Special occasions deserve to feel extraordinary, and we regret that wasn’t the case. Your feedback is taken seriously, and we’ll work to improve in both service and food quality. We hope to have the opportunity to make it up to you in the future.

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  4. Rick

    Greater Boston

    5 reviews

    3.0

    5 reviews

    Dined on November 15, 2024

    1. Overall 3
    2. Food 2
    3. Service 4
    4. Ambience 3
    Good was fair nothing great but not horrible either
    The Chateau - FranklinResponded on December 2, 2024
    Thank you for your review, Rick. While we’re glad you found the food satisfactory, we aim to provide meals that are truly memorable. Your comments will help us work towards delivering a better dining experience.

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  5. Tony

    Greater Boston

    11 reviews

    vip
    4.0

    11 reviews

    Dined on November 13, 2024

    1. Overall 4
    2. Food 4
    3. Service 4
    4. Ambience 4
    We had a wonderful time at the Chateau in Franklin, MA
    The Chateau - FranklinResponded on December 2, 2024
    Thank you for dining with us, Tony! We're thrilled that you had a wonderful time and that Shanay made your evening enjoyable. We’ll be sure to share your compliments with her and look forward to welcoming you back.

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  6. Matt and Tina

    Greater Boston

    113 reviews

    vip
    4.0

    113 reviews

    Dined on November 13, 2024

    1. Overall 4
    2. Food 4
    3. Service 5
    4. Ambience 5
    Our server was great (unfortunately I can't remember her name).

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  7. Joel

    Greater Boston

    11 reviews

    3.0

    11 reviews

    Dined on November 10, 2024

    1. Overall 3
    2. Food 5
    3. Service 2
    4. Ambience 3
    Ate a late lunch early dinner at 3 pm. Clearly they did not have enough staff as one waitress was trying to cover all tables. It was over 10 minutes from when we sat down till someone came over. After that the service was just ok
    The Chateau - FranklinResponded on December 2, 2024
    Thank you for your feedback, Joel. We're glad you were able to join us for a meal, but we're sorry for the delay in service. We’re working to address staffing challenges, especially during quieter hours. We appreciate your patience and hope to provide a smoother experience next time.

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  8. Lil

    Greater Boston

    1 review

    2.0

    1 review

    Dined on November 9, 2024

    1. Overall 2
    2. Food 1
    3. Service 4
    4. Ambience 2
    Ordered Trio of chx.parm, toasted ravioli, fettuccine alfredo-Sat lunch menu Fettuccine dry, clumped together, ravioli overly toasted minimal sauce, cool. Chxparm fair
    The Chateau - FranklinResponded on December 2, 2024
    Lil, we’re sorry to hear about the issues with your lunch. The trio should always be served fresh, flavorful, and hot. Your feedback is valuable and will be shared with our team to ensure we’re maintaining the quality our guests deserve. We hope you'll give us another chance to deliver a better experience.

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  9. Bill

    Greater Boston

    32 reviews

    vip
    4.0

    32 reviews

    Dined on November 7, 2024

    1. Overall 4
    2. Food 4
    3. Service 4
    4. Ambience 5
    Great atmosphere. Eggplant parm was mediocre. Service was good.
    The Chateau - FranklinResponded on December 2, 2024
    Thank you for your kind words about the atmosphere and service, Bill. We're sorry the eggplant parm didn't quite hit the mark this time. Your feedback helps us to refine our dishes. We look forward to welcoming you back soon for an even better experience.

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  10. Lynne

    Greater Boston

    10 reviews

    vip
    3.0

    10 reviews

    Dined on October 26, 2024

    1. Overall 3
    2. Food 2
    3. Service 3
    4. Ambience 4
    First time at The Chateau and it was ok. I ordered the lasagna and disappointed when it arrived. It was lukewarm and was layered pasta and cheese with sauce on top. Not very enjoyable I must say. My husband ordered the bolognese with rigatoni. Again, arrived lukewarm and not much sauce. Will not be returning soon.
    The Chateau - FranklinResponded on December 2, 2024
    We appreciate you giving The Chateau a try, Lynne. It’s disappointing to hear that your lasagna and your husband's bolognese did not meet expectations. We strive to serve meals hot and flavorful, and your feedback will be shared with our kitchen team to ensure higher consistency. We hope you’ll consider giving us another try in the future.

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FAQs

The Chateau - Franklin offers takeout which you can order by calling the restaurant at (774) 613-9300.

The Chateau - Franklin is rated 4 stars by 238 OpenTable diners.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable.

A photo of The Chateau - Franklin restaurant

The Chateau - Franklin

4
$30 and under
Italian
Franklin

Make a reservation

2 people
7:00 p.m.
Booked 3 times today

Order delivery or takeout

Google Map for The Chateau - Franklin

466 King St, Franklin, MA 02038-2534

Additional information

  • Neighbourhood
    Franklin
  • Hours of Operation
    Dinner Mon 4:00 pm–8:30 pm Tue–Thu 3:00 pm–8:30 pm Fri, Sat 3:00 pm–9:00 pm Sun 11:30 am–8:30 pm Lunch Tue–Sat 11:30 am–3:00 pm
  • Price
    $30 and under
  • Cuisines
    Italian, Seafood
  • Dining style
    Casual Dining
  • Dress code
    Business Casual
  • Parking details
    None
  • Payment Options
    AMEX, Discover, Mastercard, Visa
  • Additional
    Beer, Cocktails, Full Bar, Non-Smoking, Takeout, Wheelchair Access, Wine
  • Privacy Policy
  • Terms of Use
  • Cookies and Interest-Based Ads
  • Cookie Preferences
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