The Chocolatier Restaurant + Bar

Review summary

1. A

   Anne

   San Francisco

   3 reviews

   3.0

   3 reviews

   Dined 1 day ago

   1. Overall 3
   2. Food 3
   3. Service 3
   4. Ambience 3

   Dinner on a Monday holiday. Restaurant was empty. Nachos good. Short ribs dinner looked amazing, tasted good but not special. Carrots undercooked. Meat did not look like it came from short ribs. Daughter ordered chicken and waffles. Hot honey sauce was so spicy, made it hard to eat. And sweet potato waffles tasted funky. Fondue was huge and delicious, more than enough for 3, but chocolate came with a huge layer of toasted marshmallow on top that was not listed in the menu. Not sure if ad lib by kitchen or mistake because I expected just warm chocolate. Service was hit or miss. Appetizer was slow coming, could see it on the pass but waiter chatting with other help. Otherwise he did check back often. Overall...good place but not as special as expected or worth the price.
   

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2. A

   Amy

   VIP

   Philadelphia

   165 reviews

   4.0

   165 reviews

   Dined 1 day ago

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 5

   Took a long time for drinks and the pretzels bites had no salt, but other than those hiccups it was a great time. Delicious burgers and fries and the bloody Mary’s were worth the wait. Always love this restaurant. Such a great addition to Hershey.
   

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3. B

   Bethanie

   Philadelphia

   11 reviews

   5.0

   11 reviews

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Really enjoyed it and our server was awesome! Definitely would come again!
   

   The Chocolatier Restaurant + BarResponded 1 day ago

   Thank you for the wonderful review! We're so glad to hear you had a great experience and that our server made a positive impression. We appreciate your kind words and are thrilled that you’ll be coming back. We look forward to welcoming you again soon!
   

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4. K

   Kelly

   Upstate NY

   1 review

   5.0

   1 review

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Very impressed how much food and value you get at this restaurant. The kids meal was huge. Next time i only need one kids meal for both my little ones to share.
   

   The Chocolatier Restaurant + BarResponded 1 day ago

   Thank you so much for your kind words! We’re thrilled to hear you enjoyed the food, service, and overall experience. We're especially happy that the kids' meal exceeded your expectations – it’s always great to know families are getting good value. We look forward to welcoming you and your little ones back soon!
   

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5. E

   Edward

   Philadelphia

   11 reviews

   5.0

   11 reviews

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Enjoyed our dinner (awarded to Milton Hershey School retirees) with some friends.
   

   The Chocolatier Restaurant + BarResponded 4 days ago

   Thank you for your kind review, Edward! We're delighted you and your group enjoyed dinner and celebrated such a special recognition with us. We hope to welcome you back again soon!
   

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6. L

   Lauren

   Philadelphia

   3 reviews

   3.0

   3 reviews

   Dined on January 12, 2025

   1. Overall 3
   2. Food 2
   3. Service 4
   4. Ambience 4

   It's a lovely location, but the food quality has dropped and the costs are high. Not sure we will we return.
   

   The Chocolatier Restaurant + BarResponded on January 13, 2025

   Thank you for sharing your feedback. We're glad to hear you enjoyed the location, but we’re sorry to hear that the food and value didn’t meet your expectations. We take all feedback seriously and will definitely look into ways to improve the quality and pricing. We hope you’ll consider giving us another try in the future. Your input is invaluable to us!
   

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7. M

   Mary Beth

   Tampa

   1 review

   5.0

   1 review

   Dined on January 12, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Our server Melrose was attentive, friendly, and quick. Our food was hot when it arrived, and very flavorful. Due to allergies we needed to alter our items slightly and they arrived exactly as requested. We made reservations on Open Table, and we had no wait.
   

   The Chocolatier Restaurant + BarResponded on January 13, 2025

   Thank you so much for your wonderful review! We're thrilled to hear that Melrose provided such great service and that your food was both hot and flavorful. We're also glad we could accommodate your allergy requests to your satisfaction. It's fantastic that your reservation process was seamless and you didn’t experience any wait. We look forward to welcoming you back soon!
   

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8. D

   Dana

   Philadelphia

   2 reviews

   5.0

   2 reviews

   Dined on January 12, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We had an amazing experience. Our server really made my son’s birthday great.
   

   The Chocolatier Restaurant + BarResponded on January 13, 2025

   Thank you for the wonderful review! We're so happy to hear that your son’s birthday celebration was made even more special by our server. It’s always a joy to be a part of such memorable moments. We appreciate your kind words and hope to celebrate with you again soon!
   

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9. P

   Patti

   London

   7 reviews

   3.0

   7 reviews

   Dined on January 11, 2025

   1. Overall 3
   2. Food 3
   3. Service 5
   4. Ambience 5

   Megan was great as always. However timing was off tonight. Food took longer than usually to come out and was cold.
   

   The Chocolatier Restaurant + BarResponded on January 13, 2025

   Thank you for your feedback! We’re so glad to hear that Megan provided great service, as always. We apologize for the timing issues and the food being cold; that’s certainly not the experience we aim to provide. We’ll address these concerns to ensure a more timely and satisfying visit next time. We appreciate your understanding and hope to welcome you back soon!
   

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10. D

    Dan

    Philadelphia

    1 review

    3.0

    1 review

    Dined on January 11, 2025

    1. Overall 3
    2. Food 3
    3. Service 4
    4. Ambience 3

    Food was good. Loaded fries were great and pulled pork was as well. Burger was average. Expected a little more flavor and more “Hershey Park” feel.
    

    The Chocolatier Restaurant + BarResponded on January 13, 2025

    Thank you for taking the time to share your feedback! We’re glad you enjoyed the loaded fries and pulled pork. We appreciate your thoughts on the burger and will look into ways to enhance the flavor. We also understand your desire for a stronger “Hershey Park” feel and will consider how we can make that experience even more memorable. We hope to have the chance to impress you even more on your next visit!
    

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