The Chocolatier Restaurant + Bar

Review summary

1. OT

   OpenTable Diner

   Philadelphia

   1 review

   5.0

   1 review

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Exquisite yet casual and also awesome food and service, definitely will and are going to be coming back again and again
   

   The Chocolatier Restaurant + BarResponded 1 day ago

   Thank you for the amazing review! We’re so glad to hear you enjoyed the perfect balance of exquisite yet casual dining, along with great food and service. We can’t wait to welcome you back again and again for more fantastic experiences!
   

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2. OT

   OpenTable Diner

   Pittsburgh

   1 review

   5.0

   1 review

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   A fun family restaurant! A bit pricy, but it is a vacation restaurant, so no surprises there.
   

   The Chocolatier Restaurant + BarResponded 1 day ago

   Thank you for the wonderful review! We’re so glad to hear you had a fun experience with your family. We completely understand that vacation dining can be a bit pricier, but we’re thrilled that you enjoyed the food, service, and ambiance. We hope to welcome you back soon for another great experience!
   

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3. OT

   OpenTable Diner

   Greater Boston

   2 reviews

   5.0

   2 reviews

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great experience with staff and the food was wonderful. Reservation system was flawless.
   

   The Chocolatier Restaurant + BarResponded 1 day ago

   Thank you for the fantastic review! We’re thrilled to hear you had such a great experience with our staff and enjoyed the food. We’re also glad to know the reservation system worked smoothly for you. We look forward to welcoming you back for another wonderful visit!
   

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4. A

   AmyJo

   Philadelphia

   1 review

   3.0

   1 review

   Dined 6 days ago

   1. Overall 3
   2. Food 5
   3. Service 3
   4. Ambience 5

   The meal was very good, the room was charming, but took almost an hour to receive the meals, even though we gave the entire group order weeks in advance. It would be very helpful as a motorcoach tour group to have better group menu options and dairy free options for our guests with food allergies. Also, would be nice to have updated information on Google Maps for how to enter as a motorcoach, or even to have been given some instructions via email as a group, since the entrance and parking lot system is so exhaustive. Hope to try again.
   

   The Chocolatier Restaurant + BarResponded 1 day ago

   Hi AmyJo, Thank you for your detailed feedback. We sincerely apologize for the issues you faced with the meal timing, menu changes, seating, and parking. We understand the challenges of coordinating a large group and regret that we didn’t meet your expectations. Your feedback is invaluable, and we’ll work on improving group menu options, ensuring better communication for dietary needs, and providing clearer parking instructions for motorcoach groups. We also apologize for the delays in receiving your meals and the seating arrangement. We hope you’ll give us another chance to improve your experience next time.
   

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5. J

   Jasmin

   Hawaii

   1 review

   3.0

   1 review

   Dined on February 23, 2025

   1. Overall 3
   2. Food 3
   3. Service 3
   4. Ambience 3

   Nice spot. Family friendly. Food is okay not overall impressed with it especially with the pricing.
   

   The Chocolatier Restaurant + BarResponded 1 day ago

   Hi Jasmin, Thank you for taking the time to leave a review! We're glad to hear that you found us family-friendly and enjoyed the lively atmosphere. We appreciate your feedback about the food and pricing, and we’ll definitely take it into consideration as we continue to improve. We hope to have the opportunity to provide you with a better experience next time!
   

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6. T

   Terry

   Philadelphia

   2 reviews

   2.0

   2 reviews

   Dined on February 23, 2025

   1. Overall 2
   2. Food 4
   3. Service 3
   4. Ambience 2

   Our wait for food and drink was very long. It was very noisy as all tables around us were waiting for food For the price we paid I did not feel that the service and atmosphere aligned
   

   The Chocolatier Restaurant + BarResponded 1 day ago

   Hi Terry, Thank you for your detailed feedback. We're truly sorry to hear about the delays and the noise level during your visit. We understand how frustrating it can be to wait for both food and drinks, and we sincerely apologize for the excessive wait times. It’s also concerning to hear about the water on the floor, and we will address this with our team to ensure safety and comfort for all guests. We take your comments seriously and will work to improve both the service speed and the overall atmosphere to make sure every guest has a more enjoyable experience. We truly appreciate your honest review and hope you’ll consider giving us another opportunity to provide a better dining experience in the future.
   

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7. R

   Raeshawn

   Philadelphia

   1 review

   5.0

   1 review

   Dined on February 22, 2025

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 3

   Our server was great! Recommended great meals and drinks! Was very kind and took pictures for us as we were celebrating our two year anniversary.
   

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   The Chocolatier Restaurant + BarResponded 1 day ago

   Hi Raeshawn, Thank you so much for the wonderful review! We're thrilled to hear that your server made your anniversary celebration so special. We’ll absolutely pass along your kind words to him – it sounds like he really went above and beyond to make your experience memorable. We’re so happy you had a fantastic time, and we can’t wait to celebrate with you again soon!
   

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8. T

   Tamika

   Philadelphia

   2 reviews

   4.0

   2 reviews

   Dined on February 22, 2025

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 5

   I always have a nice time at the Chocolatier and food is good. I am Pescatarian so I appreciate the beyond burger, but I would love shrimp Alfredo.
   

   The Chocolatier Restaurant + BarResponded 1 day ago

   Hi Tamika, Thank you for your kind words and for being such a loyal guest! We're so glad to hear you always have a great time with us. We’re happy to let you know that we do offer Shrimp Alfredo by upgrading the chicken to shrimp! Next time, feel free to ask, and we’ll be happy to customize it for you. We look forward to welcoming you back soon for another fantastic experience!
   

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9. B

   Brenda

   Baltimore

   1 review

   2.0

   1 review

   Dined on February 22, 2025

   1. Overall 2
   2. Food 2
   3. Service 4
   4. Ambience 3

   Our food was cold and disappointed! Not the serves fault! The restaurant felt rushed!
   

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   The Chocolatier Restaurant + BarResponded 1 day ago

   Hi Brenda, Thank you for your feedback. We're truly sorry to hear that your food wasn't up to the standard you expected, and we understand your frustration. While we’re glad to hear that the service was not the issue, we will certainly take your comments about the temperature of the food and the rushed atmosphere into consideration to improve the overall experience for our guests. We appreciate you bringing this to our attention and hope to have the opportunity to serve you better in the future.
   

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10. B

    Breyanna

    Pittsburgh

    2 reviews

    5.0

    2 reviews

    Dined on February 22, 2025

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    This was my first time here. Our server Megan was absolutely amazing when I go back again I will definitely be asking for her. The food and chocolate martini were perfect
    

    The Chocolatier Restaurant + BarResponded 1 day ago

    Hi Breyanna, Thank you for sharing your first experience with us! We're so happy to hear that Megan took such great care of you and that you enjoyed the food and chocolate martini. We’ll be sure to pass along your kind words to her, and we can't wait to have you back for another fantastic visit! See you soon!
    

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