The Chop House - Kingsport

Review summary

1. R

   Ruth

   Charleston

   4 reviews

   5.0

   4 reviews

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Our server was fun and attentive. The food was amazing!
   

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2. D

   Dwayne

   Nashville

   17 reviews

   5.0

   17 reviews

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The meal and service could not have been better. Sara was the best server we’ve ever had.
   

   The Chop House - KingsportResponded 2 days ago

   Dwayne, we're thrilled to hear that your dining experience with us was excellent and that Sara provided outstanding service. Your kind words mean a lot, and we look forward to welcoming you back soon!
   

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3. S

   ScotandMarcia

   Charleston

   4 reviews

   5.0

   4 reviews

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   best prime rib in tri cities consistently calamari is unusually great and different finally done right great salad great drinks a bit of a wait but well worth it
   

   The Chop House - KingsportResponded 3 days ago

   We appreciate your review! It's wonderful to know you consistently enjoy our prime rib and calamari. Your patience with the wait shows true dedication to savoring our excellent offerings. Thank you for sharing your experience, Scot.
   

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4. J

   Joe

   Unspecified

   1 review

   3.0

   1 review

   Dined on February 16, 2025

   1. Overall 3
   2. Food 1
   3. Service 1
   4. Ambience 4

   I arrived by 6:45, seated ar 7:04 received my drink shortly after. Was not asked what I wanted to eat. Waiter walked by table 2 to 3 times and did not attempt to contact. After 20 minutes I left.
   

   The Chop House - KingsportResponded on February 18, 2025

   Thank you for sharing your experience with us. We aim to provide attentive service and would like to understand more. Please contact us through our website and reference your review on OpenTable so we can address your concerns.
   

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5. N

   Nancy

   E. Tennessee

   2 reviews

   3.0

   2 reviews

   Dined on February 15, 2025

   1. Overall 3
   2. Food 5
   3. Service 3
   4. Ambience 3

   There were so many people in the foyer, there was no where to sit or stand. Very uncomfortable for an elderly, handicapped person. The time waiting on a table was approximately 30 minutes. The waitress seemed forgetful and maybe frustrated. The food was excellent and plenty of it. My husband asked for a medium filet and it was actually rare. He ate it anyway and said it had a good flavor. We will go there again but not anytime close to a holiday.
   

   The Chop House - KingsportResponded on February 18, 2025

   Thank you for your thoughtful review, Nancy. We're pleased you found the food flavorful and satisfying, though we aim for a comfortable experience and attentive service for all guests. Please contact us through our website referencing your review on OpenTable so we can understand and address your concerns.
   

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6. T

   Tray

   E. Tennessee

   1 review

   3.0

   1 review

   Dined on February 15, 2025

   1. Overall 3
   2. Food 3
   3. Service 2
   4. Ambience 3

   We made reservations it was our first time there we still had to wait an hour ! I was very excited because of all i heard of how good the service and food was . I can say i was very disappointed in the salad I got barley any chicken on it and we got apples and had something weried in it and I cut in to it I guess it was a mushroom. Also our waitress was not nice at all or did she ask how the was we barley seen her some brought our food I ask for bread and didn't receive it . So not a great review for me .$90.00 later
   

   The Chop House - KingsportResponded on February 16, 2025

   Thank you for sharing your thoughts with us, Tray. Providing attentive service is our goal, and we regret to hear about your experience with the salad and service. Please share your contact details on our website and mention your review on OpenTable so we can address your concerns.
   

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7. B

   Barry

   VIP

   Orlando

   11 reviews

   5.0

   11 reviews

   Dined on February 14, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great night team was exceptional on Valentines with a big crowd and lots of customers
   

   The Chop House - KingsportResponded on February 15, 2025

   A superb night is always our aim. We're glad you found our team exceptional during the Valentine’s rush, Barry. Thank you for sharing!
   

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8. R

   Range

   Bristol

   2 reviews

   5.0

   2 reviews

   Dined on February 14, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We were seated before our reservation time on a very busy night. Food was amazing and we had outstanding service.
   

   The Chop House - KingsportResponded on February 15, 2025

   We're delighted to hear you had an amazing dining experience. Being seated early on a busy night and enjoying excellent service is what we strive for. Thank you!
   

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9. T

   Terri

   Key West

   1 review

   5.0

   1 review

   Dined on February 14, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We have eaten at Chop House since its original opening and it continues to be our favorite! We can always expect excellence, and it didn’t disappoint this time either :)
   

   The Chop House - KingsportResponded on February 16, 2025

   It's wonderful to hear your continued enjoyment dining with us since our opening, Terri! We're so glad to remain your favorite and provide excellence every time. Looking forward to welcoming you back soon!
   

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10. R

    Ronald

    E. Tennessee

    1 review

    4.0

    1 review

    Dined on February 14, 2025

    1. Overall 4
    2. Food 4
    3. Service 5
    4. Ambience 4

    We were a little disappointed in the prime rib cut. My girlfriend and I ordered 16oz prime rib and the visual difference in size was very noticeable. My cut was about 1” to 1 1/4” thick. Her cut was under a 1/2” cut to 3/4”. If I was to guess she only got about a 10oz. The meal and service was good, but disappointed in her cut of prime rib.
    

    The Chop House - KingsportResponded on February 15, 2025

    We appreciate your feedback, Ronald. It's great to know you enjoyed the meal and service. Your observations about the prime rib sizes are important to us. Please reach out through our website and reference your review on OpenTable so we can discuss further.
    

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