The Colony Club

Review summary

1. P

   Paolo

   VIP

   San Francisco

   4 reviews

   1.0

   4 reviews

   Dined 2 days ago

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 1

   Horrible service, rude staff. Never served main course - left and found another restaurant.
   

   Is this helpful?

   Report
2. S

   Susan

   Los Angeles

   7 reviews

   5.0

   7 reviews

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   What a beautiful way to celebrate Christmas:) Delicious tasting menu w wines. I would recommend this for everyone next Christmas !
   

   Is this helpful?

   Report
3. T

   Tony

   VIP

   San Diego

   18 reviews

   5.0

   18 reviews

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We took our family to The Colony Club for brunch on Christmas Day! The staff were amazing and the food was incredible. They also called on the front end to verify we wanted brunch and not the prie fixe Christmas Day menu. We had a wonderful time and always do. Thank you!
   

   Is this helpful?

   Report
4. C

   Chris

   VIP

   Washington DC

   5 reviews

   2.0

   5 reviews

   Dined 3 days ago

   1. Overall 2
   2. Food 2
   3. Service 1
   4. Ambience 3

   Perhaps it was because it was Christmas Eve, but the service was completely subpar. For example - upon being seated, it took nearly 10 minutes to be recognized by waitstaff. Then, after ordering water and drinks, it took another 10 minutes - and consulting a manager - to receive. After nearly every course, silverware was picked up but new silverware was not sent out. I would say service was slow because of the holiday, but the first and second course were delivered to the table at the same time - without silverware for either. Despite these obvious problems, there was no recognition from management.
   

   Is this helpful?

   Report
5. B

   Bruce

   VIP

   Naples

   14 reviews

   2.0

   14 reviews

   Dined on December 16, 2024

   1. Overall 2
   2. Food 2
   3. Service 3
   4. Ambience 4

   To start. It was so dark and There were no streetlights. we had a very hard time finding the restaurant. Next the noise level was so.loud due to women at the bar. We couldn't hear ourselves talk. We love octopus and order it wherever we go. This had to be the most tasteless and rubbery octopus that we have ever had. We sent it back and it was replaced with the tomato and burrata salad. The tomatoes were wonderful but the burrata was so salty that we couldn't eat it. Our entrees were well prepared. We had the salmon and halibut. Both were perfectly done. Although the front of house staff was excellent and accommodating, service was very very slow. There must be a problem in the kitchen. I.just dont understand all the great reviews
   

   Is this helpful?

   Report
6. R

   Robin

   Los Angeles

   2 reviews

   5.0

   2 reviews

   Dined on December 7, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Beautiful setting, great food, a must-try for breakfast or brunch.
   

   Is this helpful?

   Report
7. M

   Mina

   San Francisco

   5 reviews

   2.0

   5 reviews

   Dined on December 7, 2024

   1. Overall 2
   2. Food 4
   3. Service 1
   4. Ambience 4

   We dined at The Colony Club on Dec 6 evening for a family dinner for my husband’s 50th birthday which we communicated to the server. While my husband was in the men’s room, imagine our surprise when the server brought over a dessert with a candle. When my daughters and I told her he would be back shortly, she asked if I would like to blow out his candle instead. It wasn’t just what she said but how she said it - rudely and incredulous we asked her to return with dessert when he had. Perhaps she was untrained, had a bad day or was just plain clueless regarding work in the service industry. Regardless, I didn’t dock her tip - it’s just not my style but I did want to share feedback so management can train her appropriately. It was not a particularly busy night and there was only one other table occupied in the indoor section.
   

   Is this helpful?

   Report
8. K

   Kyle

   Palm Springs

   1 review

   5.0

   1 review

   Dined on December 5, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Amazing food and atmosphere, will definite be back for our next celebration
   

   Is this helpful?

   Report
9. m

   michael

   Denver

   3 reviews

   1.0

   3 reviews

   Dined on December 1, 2024

   1. Overall 1
   2. Food 4
   3. Service 1
   4. Ambience 5

   Made a res for noon for outside. Arrived on time and wait staff said we would need to wait for an outside table. Waited at the bar and had a drink. Table became available and manager said other people were waiting longer (they arrived after us)m and we had a res for outside) and gave the table to them. Our waitress apologized and we went outside for a drink after we finished eating. If you’re seen the Seinfeld “you know how to take a reservation but not hold a reservation” you’ll know what we experienced.
   

   Is this helpful?

   Report
10. T

    Trevor

    Los Angeles

    19 reviews

    5.0

    19 reviews

    Dined on November 30, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    One of the most Palm Springs things you can ever do for breakfast or brunch. A tradition. Just beautiful.
    

    Is this helpful?

    Report