The Cut & Craft York

Review summary

1. J

   Jas

   Yorkshire

   3 reviews

   3.0

   3 reviews

   Dined 1 day ago

   1. Overall 3
   2. Food 4
   3. Service 4
   4. Ambience 4

   Lovely restaurant, great food and excellent service.
   

   The Cut & Craft YorkResponded today

   Thank you Jas for taking time to leave us a review. We are thrilled to learn you enjoyed your meals and the service by our team & we will be sure to pass on this feedback to them! We hope to welcome you back again in the future! The Cut & Craft
   

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2. N

   Nicola

   London

   11 reviews

   5.0

   11 reviews

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Lovey friendly staff. Food was good quality. Steaks were cooked perfectly and the Sunday beef was delicious.
   

   The Cut & Craft YorkResponded today

   Thank you Nicola for your review. We are so pleased to learn you enjoyed your visit with us on Sunday, we really appreciate your feedback! We hope to welcome you back again soon for another 5* experience! The Cut & Craft
   

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3. M

   M

   Jersey

   3 reviews

   5.0

   3 reviews

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We just enjoyed the most amazing Sunday lunch sharing platter comprising of beef, chicken and pork belly at the Cut and Craft. So delicious, we couldn’t recommend this enough… serving staff and ambience were fantastic too!
   

   The Cut & Craft YorkResponded today

   Thank you M for taking time to leave us a review. We are truly thrilled to learn you enjoyed your Sunday Roast Sharing Platter, we really appreciate your feedback and recommendation! We will be sure to share your fabulous feedback with our whole team & look forward to welcoming you back again soon! The Cut & Craft
   

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4. J

   Jenny

   Yorkshire

   2 reviews

   5.0

   2 reviews

   Dined 2 days ago

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   Went for brunch on 23/02. Everything was great. The service was friendly without being intrusive and the atmosphere was good. The food was lovely, and good value. The window seat was an added bonus.
   

   The Cut & Craft YorkResponded today

   Thank you Jenny for your review. We are so pleased to learn you enjoyed your weekend brunch with us, we will be sure to share your feedback with our team! We hope to welcome you back again soon for another 5* experience! The Cut & Craft
   

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5. E

   Ewan

   Edinburgh

   1 review

   3.0

   1 review

   Dined 3 days ago

   1. Overall 3
   2. Food 4
   3. Service 2
   4. Ambience 2

   This is the 2nd time we’ve visited Cut and Craft in York. No sooner had we sat down for our 6pm booking we were asked for our orders, luckily we’d already looked at the menu prior to arriving. Our starter came out no less than five minutes after we’d placed our orders which we thought was too quick. Once we’d finished our starter and our plates had been taken away, I hadn’t even had time to take a sip of my drink before our mains had arrived. The food as we know from the previous occasion is amazing however, we were unable to enjoy due to the speed of turn around of our meals and lack of time to digest. This caused good food to be left and wasted. In addition, we were interrupted on numerous occasions by different members of staff to ask us if our meals were okay then a separate member to ask if we would like our drinks replenishing. All in all we would be slow to recommend in the future as we felt overall we were in and out to ensure a table was ready to make further money on.
   

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6. A

   Abi

   Yorkshire

   4 reviews

   5.0

   4 reviews

   Dined 3 days ago

   1. Overall 5
   2. Food 4
   3. Service 4
   4. Ambience 4

   The food was nice however I can’t stand going to a restaurant, ordering and the food arriving within 10 minutes… which is exactly what happened. I appreciate they want to get you in and out but we sat down at 4pm, drinks arrived at 5 past and food arrived at 10 past.. it just seemed so rushed. Unfortunately I am complaining at being made to feel like it was more of a fast food joint, the food obviously didn’t reflect that and was tasty but such a shame we didn’t feel we could enjoy the atmosphere and drinks before food arrived. We were in and out within 50 minutes. Crazy!
   

   The Cut & Craft YorkResponded today

   Thank you Abi for sharing your feedback. We're pleased to hear you enjoyed your meals but are truly sorry that the speed of service impacted your overall dining experience. We understand the importance of a relaxing and enjoyable atmosphere & we sincerely apologise that we seem to have missed the mark this time. We appreciate your comments and will share them with our entire team to ensure our guests have a more relaxed and enjoyable experience moving forward. Your feedback is valuable to us, and we hope you will visit us again in the future so we can provide a more balanced and enjoyable dining experience. The Cut & Craft
   

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7. B

   Ben

   Manchester

   1 review

   3.0

   1 review

   Dined 5 days ago

   1. Overall 3
   2. Food 2
   3. Service 4
   4. Ambience 5

   I thought the venue was very nice and the staff were very helpful and attentive. I could not fault the service or the setting. I did however think the food was very big standard and shouldn’t be for the prices. High prices for average quality meals lets this place down in my humble opinion
   

   The Cut & Craft YorkResponded today

   Thank you Ben for your review. We're thrilled to hear that you enjoyed the venue and found our team to be helpful and attentive, it's great to know the service and setting were to your liking. However, we're truly sorry that you didn't feel your meals lived up to your expectations. We strive to offer high quality meals and apologise that we seem to have missed the mark this time. We will share your review with our Head Chef and thank you for your feedback. If you would like to discuss your visit with us further we would love to hear from you. We hope to have the opportunity in the future to turn this experience around. The Cut & Craft
   

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8. N

   Nick

   VIP

   London

   18 reviews

   5.0

   18 reviews

   Dined 6 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   Great venue with good food and service - very nice busy/buzzy atmosphere
   

   The Cut & Craft YorkResponded today

   Thank you Nick for your review. We are pleased to learn you enjoyed both your meals & the service by our team! We will be sure to pass on your lovely feedback! We hope to welcome you back again soon for another 5* experience! The Cut & Craft
   

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9. R

   Ryan

   Yorkshire

   1 review

   5.0

   1 review

   Dined 6 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Thank you guys for making our wedding night amazing, the steak was the best I’ve ever had in a restaurant and the wine was beautiful, the entire table had a great time and we would absolutely book again, thank you for a wonderful night!
   

   The Cut & Craft YorkResponded today

   Thank you so much Ryan for taking time to leave us a fabulous review! We are absolutely thrilled to learn you enjoyed your wedding celebrations with us, we really appreciate your feedback! We can't wait to share your review with our whole team & look forward to welcoming you back again in the near future! The Cut & Craft
   

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10. A

    Adrian

    Manchester

    3 reviews

    4.0

    3 reviews

    Dined 6 days ago

    1. Overall 4
    2. Food 5
    3. Service 5
    4. Ambience 5

    Lovely meal, quite expensive though. Steaks are served without sides.
    

    The Cut & Craft YorkResponded today

    Thank you Adrian for your review. We are pleased to learn of your lovely meal & thank you for your feedback. We hope to welcome you back again in the future. The Cut & Craft
    

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