The Elder

Review summary

1. M

   Malcolm

   London

   7 reviews

   5.0

   7 reviews

   Dined 7 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Thoroughly recommend. Imaginative food, elegantly presented, attentive staff, good wine list.
   

   The ElderResponded 5 days ago

   Dear Malcolm, Thank you for your lovely feedback! We’re thrilled to hear that you enjoyed the imaginative food, elegant presentation, attentive service, and our wine list. Your kind words mean so much to us. We would be delighted to welcome you back and accommodate you again in the future. Please don’t hesitate to reach out when you’re ready to return—we look forward to creating another memorable experience for you!
   

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2. V

   Vaishali

   London

   3 reviews

   5.0

   3 reviews

   Dined 7 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Incredible. We’re already thinking about when we can come next! The most beautiful tasting menu, every detail had been thought about, from the ingredients across both the meat and fish courses to the wine pairings and personal service. We were served by the manager all evening who was exceptional, and made us feel like we were the only people there despite there being multiple dinner guests. We can’t wait to book again soon. Thank you so much for a very special evening.
   

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   The ElderResponded 5 days ago

   Thank you so much for your kind words—it truly means the world to us! We’re absolutely delighted that you enjoyed your evening with us, from the tasting menu and wine pairings to the service provided by our manager, Lajos. Your lovely feedback has been shared with the team. We would be more than happy to accommodate you again whenever you decide to return. It would be our pleasure to create another special evening for you. Thank you once again for choosing us, and we can’t wait to welcome you back soon!
   

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3. O

   Olga

   London

   2 reviews

   3.0

   2 reviews

   Dined on January 11, 2025

   1. Overall 3
   2. Food 4
   3. Service 1
   4. Ambience 1

   The food was very delicious, well balanced and pretty presented on the plate. But Service needs serious improvement. Waiters need to be much more motivated, bubbly and give customers plenty information about food they serve! Perhaps watching food preparation on the kitchen and try food will give them idea what the chef is trying to achieve. They should have a sommelier to give a professional recommendations on available wines in the restaurant.
   

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   The ElderResponded 5 days ago

   Thank you for sharing your thoughts about your recent visit. We’re delighted to hear that you enjoyed the food and appreciated the care and balance in the presentation. However, we’re truly sorry to hear that the service did not meet your expectations. Attention to detail is something we take great pride in, and we are constantly working to provide our team with the necessary training to deliver an exceptional dining experience. Your suggestions are invaluable, and we’ll ensure they are taken into account as we continue to improve. We would be more than happy to welcome you back and provide you with the service that matches your expectations. Please don’t hesitate to reach out when you’re ready to visit us again—we would love the opportunity to make your next experience flawless.
   

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4. S

   STEPHEN

   Bath

   2 reviews

   3.0

   2 reviews

   Dined on December 31, 2024

   1. Overall 3
   2. Food 5
   3. Service 3
   4. Ambience 1

   The Elder promotes as fine dining but to reach the small cramped bare table restaurant with poor / very poor decor - you first walk through the more spacious, white table clothed, adequately sized tables of the brasserie. Upon telephone confirmation we were assured there would not be delays between serving the fixed menu courses..... but after 3 reminders, followed by another 8 mins wait for one course to arrive .... it was evident that promise was not being kept. The hotel may want to have a fine dining offer - but they have not invested / organised to deliver on this. The food was excellent. But the whole experience disappointing.
   

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5. c

   clare

   London

   1 review

   5.0

   1 review

   Dined on December 28, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   fantastic food and a lovely room. No one hurried us but the service was attentive and welcoming. Nick, our waiter was incredibly knowledgeable about the dishes we were given and the wine pairings and to be honest made the whole meal a real experience. ive read reviews before where people talk about how the waiter made the meal more enjoyable and ive always thought it was a bit weird but he honestly he really did make us feel so welcomed and happy to be there. Really delicious food, perfect wine pairings and fantastic service. Id thoroughly recommend
   

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   The ElderResponded 4 days ago

   Thank you very much for your lovely review. We are delighted to hear that you enjoyed your evening with us and we will certainly pass on your positive feedback to the team. We work hard to offer our guests the best experience possible, and comments like this make it all worthwhile. We're looking forward welcoming you back in the future. -The Elder Team
   

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6. P

   Patrick

   London

   1 review

   5.0

   1 review

   Dined on December 28, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Fantastic!! Loved every course from their amazing seasonal tasting menu, especially the venison broth. I took my girlfriend for her birthday and the service was excellent and would highly recommend to anyone visiting Bath.
   

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   The ElderResponded 5 days ago

   Dear Patrick, Thank you so much for your 5-Star review! We’re thrilled to hear that you and your girlfriend enjoyed our seasonal tasting menu, especially the venison—it’s always a favourite. It’s wonderful to know that the service added to the special occasion, and we’re truly honoured to have been part of her birthday celebration. We greatly appreciate your kind words and your recommendation. It would be our pleasure to welcome you back next time you’re in Bath for another memorable experience.
   

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7. S

   Sarah

   Orlando

   2 reviews

   5.0

   2 reviews

   Dined on December 27, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Incredible evening- the service was excellent, the food was first class and the wine flight was just perfect! We will be back!!
   

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   The ElderResponded 5 days ago

   Dear Sarah, Thank you so much for your wonderful review! We’re delighted to hear that you had such an incredible evening with us. Knowing that you enjoyed the service, the food, and the wine flight means the world to our team. We can’t wait to welcome you back for another memorable experience. Please don’t hesitate to let us know when you’d like to join us again—it will be our pleasure to host you!
   

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8. M

   Mark

   Bath

   1 review

   5.0

   1 review

   Dined on December 20, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Fantastic as always! Amazing food and great service
   

   The ElderResponded on December 28, 2024

   Dear Mark, Thank you very much for your lovely review. We are delighted to hear that you enjoyed your evening with us and we will certainly pass on your positive feedback to the team. We work hard to offer our guests the best experience possible, and comments like this make it all worthwhile. We're looking forward welcoming you back in the future. -The Elder Team
   

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9. S

   Steve

   West Sussex

   1 review

   5.0

   1 review

   Dined on December 14, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Fabulous good. Fabulous wine pairing. Excellent service.
   

   The ElderResponded on December 28, 2024

   Dear Steve, Thank you very much for your lovely review. We are delighted to hear that you enjoyed your evening with us and we will certainly pass on your positive feedback to the team. We work hard to offer our guests the best experience possible, and comments like this make it all worthwhile. We're looking forward welcoming you back in the future. -The Elder Team
   

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10. A

    Amy

    London

    2 reviews

    4.0

    2 reviews

    Dined on December 14, 2024

    1. Overall 4
    2. Food 4
    3. Service 5
    4. Ambience 3

    Service was excellent, only the whole experience was spoiled by the coat rack at the end. It’s loaded with coats, there’s no cloak room so you have to sift through strangers clothes to find yours, and it’s in the literal walkway so you’re getting dressed while waiters are trying to get past. It needs fixing so it doesn’t disrupt the experience. My husband almost lost a glove (an expensive glove) because the jackets are just thrown over one another without a thought. Felt like a cheap end to an expensive night.
    

    The ElderResponded on December 28, 2024

    Dear Amy, Thank you very much for your review. We are delighted to hear that you enjoyed your evening with us and we will certainly pass on your positive feedback to the team. We are sorry to hear that your evening was spoiled by the lack of a cloak room, please accept our apologies. It is certainly something we will try to find a solution for and we appreciate that you have brought this to our attention. If you are ever in the area again, we would love to welcome you back. -The Elder Team
    

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