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The Exchange, Chicago, IL

The Exchange

4.4
4.4
235 Reviews
$30 and under
American
  • Good for special occasions
  • Great for creative cocktails
  • Charming
The Exchange is among Chicago's most stunning dining and celebratory experiences. The local, vegetable-driven menu spotlights pristine produce from the region's finest farms along with beautiful steaks, seafood, wines, and cocktails. The Exchange is comprised of a series of distinct rooms that are equally comfortable, bespoke, signature, and designed for pleasure.

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Additional information

  • Dining style
    Casual Dining
  • Price
    $30 and under
  • Cuisines
    American
  • Hours of Operation
    Wed 11:30 am–8:00 am Thu 11:30 am–8:00 pm Fri, Sat 11:30 am–9:00 pm
  • Phone number
    (312) 265-0591
  • Website
    https://www.thexchangechicago.com/?y_source=1_OTI3ODQyODgtODYwLWxvY2F0aW9uLndlYnNpdGU=
  • Payment Options
    AMEX, Discover, Mastercard, Visa
  • Dress code
    Smart Casual
  • Executive Chef
    Brian Huston
  • Private party facilities
    Whether celebrating a special occasion with family and friends or hosting a corporate event, The Exchange can accommodate all your special event needs.
  • Private party contact
    Kerry Bowler: (312) 265-0591
  • Location
    224 S Michigan Ave, Chicago, IL 60604-2505
  • Neighbourhood
    South Loop
  • Cross Street
    Jackson
  • Parking details
    Grant Park South Parking Garage (Millennium Garages) located just in front of the building on Michigan Avenue. Rates vary depending on day and time.
  • Public transit
    Red Line-Jackson or MonroeBlue Line-Jackson or MonroeBrown Line-Adams/WabashGreen Line-Adams/WabashPurple Line-Adams/WabashPink Line-Adams/WabashOrange Line-Adams/Wabash
  • Additional
    Bar/Lounge, Beer, Cocktails, Entertainment, Full Bar, Gender Neutral Restroom, Happy Hour, Non-Smoking, Private Room, Takeout, Wheelchair Access, Wine

Menu

View menu on restaurant's website

What 235 people are saying

Overall ratings and reviews

4.4
4.4 based on all time ratings
  • 4.3Food
  • 4.2Service
  • 4.5Ambience
  • 4.1Value

Noise • Moderate

235 Reviews

  1. EMBchicago

    Chicago

    5 reviews

    5.0

    5 reviews

    Dined on February 17, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    The food, drinks, and service were all excellent.

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  2. ShawnaB

    Chicago

    1 review

    2.0

    1 review

    Dined on February 11, 2024

    1. Overall 2
    2. Food 2
    3. Service 1
    4. Ambience 1
    The server was sweet but had no clue what she was doing and it was very clear we were not the restaurants priority (and as the only table in there you would think that wouldn't be the case). There were many mistakes but I think the biggest one, which would be the first impression of the restaurant and server, was the fact that it took 20-25 minutes to even me greeted once sat. The server finally approached us and asked what we wanted to drink, we then waited another 20 minutes for 2 canned beers, a glass of wine and one mixed drink. Completely unacceptable for their prices, no wonder the restaurant was empty on a Saturday night at 7:15. Not to mention, everything took so long that we didn’t leave the restaurant until 9:45… awful experience and unfortunately seems like this may be a regular occurrence. Don’t go here unless you want to be forgotten about and spend too much for poor service.

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  3. Artemisia

    Chicago

    11 reviews

    5.0

    11 reviews

    Dined on February 10, 2024

    1. Overall 5
    2. Food 5
    3. Service 4
    4. Ambience 5
    Love the ambiance and the drinks are amazing!

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  4. PDiddy

    VIP

    Chicago

    4 reviews

    3.0

    4 reviews

    Dined on February 9, 2024

    1. Overall 3
    2. Food 1
    3. Service 3
    4. Ambience 4
    Our waiter was attentive and friendly, unfortunately after waiting nearly an hour, our dinner order had yet to arrive! We had to leave to attend a time certain Chicago Symphony Orchestra performance so we had to go without dinner that evening. It turned out that many other patrons dining at the Exchange that evening had to leave without being fed as well. Since we were not given a reason for the order delays, we can only guess the kitchen had a major meltdown!

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  5. MarkB

    Chicago

    3 reviews

    4.0

    3 reviews

    Dined on February 8, 2024

    1. Overall 4
    2. Food 4
    3. Service 5
    4. Ambience 5
    We ate in The Listening Room. Overall, it was a good experience but not an outstanding one. The things that got us interested were the location (a short walk from the Studebaker Theatre) and the idea that the sound system would be unusually good. We liked the music choices, and the sound was good, but not unusually so. The menu was quite limited although the food was good.

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  6. DavidS

    London

    5 reviews

    5.0

    5 reviews

    Dined on February 4, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    The waiter was great. He accidentally photo bombed a group picture which was hilarious !

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  7. CB08

    VIP

    Chicago

    7 reviews

    2.0

    7 reviews

    Dined on February 4, 2024

    1. Overall 2
    2. Food 2
    3. Service 2
    4. Ambience 3
    The space is nice but the menu is very small and the service seems a little chaotic.

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  8. GaryinChicago

    Chicago

    4 reviews

    3.0

    4 reviews

    Dined on February 3, 2024

    1. Overall 3
    2. Food 3
    3. Service 1
    4. Ambience 4
    Lovely space with the restaurant taking the entire 1st floor lobby is a historic Chicago building well located between the Art Institute, orchestra hall, and the Auditorium Theater. Good wines by the glass. Food limited and rather average. The service was terrible. Wine did not show up with the meal. Very noisy space throughout. Without a quieter space for a dinner conversation and timely table service, I am unlikely to return.

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  9. ChicagoDiner

    Chicago

    12 reviews

    4.0

    12 reviews

    Dined on February 3, 2024

    1. Overall 4
    2. Food 5
    3. Service 5
    4. Ambience 4
    We like the Exchange a great deal and it's very handy for events at Orchestra Hall. We will keep dining there. Our one suggestion is to not blast diners with loud music - check out the size of that huge speaker and the volume level! If you polled those eating there, they'd probably favor not having to shout over the music and preserving their hearing over the false sense that if they are being blasted with loud music they must be having a good time. This restaurant is better than that. And so many of its patrons are going to the CSO and other events at Orchestra Hall - on balance, the restaurant's patrons are likely not the type to want painfully loud music basted at them. Thankfully, after our second request, the staff lowered the volume.

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  10. sharont

    Chicago

    3 reviews

    5.0

    3 reviews

    Dined on February 3, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Fresh well prepared food and bar staff excellent as well

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FAQs

The Exchange offers takeout which you can order by calling the restaurant at (312) 265-0591.

The Exchange is rated 4.4 stars by 235 OpenTable diners.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable.

Not available on OpenTable

Unfortunately, this restaurant is not on the OpenTable booking network. To check availability, please contact them directly.

Is this your restaurant?
Claim this listing

Order delivery or takeout

Google Map for The Exchange

224 S Michigan Ave, Chicago, IL 60604-2505

Additional information

  • Cross Street
    Jackson
  • Neighbourhood
    South Loop
  • Hours of Operation
    Wed 11:30 am–8:00 am Thu 11:30 am–8:00 pm Fri, Sat 11:30 am–9:00 pm
  • Price
    $30 and under
  • Cuisines
    American
  • Dining style
    Casual Dining
  • Dress code
    Smart Casual
  • Parking details
    Grant Park South Parking Garage (Millennium Garages) located just in front of the building on Michigan Avenue. Rates vary depending on day and time.
  • Public transit
    Red Line-Jackson or MonroeBlue Line-Jackson or MonroeBrown Line-Adams/WabashGreen Line-Adams/WabashPurple Line-Adams/WabashPink Line-Adams/WabashOrange Line-Adams/Wabash
  • Payment Options
    AMEX, Discover, Mastercard, Visa
  • Executive Chef
    Brian Huston
  • Additional
    Bar/Lounge, Beer, Cocktails, Entertainment, Full Bar, Gender Neutral Restroom, Happy Hour, Non-Smoking, Private Room, Takeout, Wheelchair Access, Wine
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