The Federal Grill - Katy

Review summary

1. T

   Tiffany

   Houston

   1 review

   5.0

   1 review

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   I always love coming to The Federal Grill! They have some of the best customer service. We are planning a shower here and everyone has been so helpful! The food is always delicious!
   

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2. K

   Kenneth

   Houston

   4 reviews

   5.0

   4 reviews

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   Went a couple of days before Christmas 2024, 8pm. Place had a handful of other tables filled, so noise was present but not bad. Food choices are varied enough for discerning palettes. But the web menu for this place is what impressed me-descriptions and pictures for most if not all items. Our server was polite, made suggestions, and knew enough about menu to answer questions about it. We are planning a return to this restaurant.
   

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3. L

   Lance

   San Antonio

   5 reviews

   4.0

   5 reviews

   Dined 5 days ago

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 3

   Would prefer the lights to be dimmed a bit. Very bright inside.
   

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4. L

   Laura

   Houston

   2 reviews

   5.0

   2 reviews

   Dined on December 21, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Always a great experience at Federal Grill in Katy.
   

   The Federal Grill - KatyResponded 7 days ago

   Thank you, Laura! We're so happy to hear that you always have a great experience at our Katy location. We truly appreciate your continued support and look forward to welcoming you back for another fantastic meal soon!
   

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5. R

   Randy

   Houston

   1 review

   4.0

   1 review

   Dined on December 19, 2024

   1. Overall 4
   2. Food 4
   3. Service 3
   4. Ambience 3

   food was good for a party of 10 we kind of should of seen our waiter more than we did he should of taken our order as soon as the appetizers landed on our table maybe he was green
   

   The Federal Grill - KatyResponded 7 days ago

   Thank you for your feedback, Randy. We’re glad to hear that you enjoyed the food, but we apologize for the service experience with your larger party. We understand how important it is to receive prompt attention, especially when dining in a group. We appreciate you sharing your thoughts and hope to have the chance to serve you better in the future.
   

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6. W

   Weston

   Austin

   1 review

   1.0

   1 review

   Dined on December 16, 2024

   1. Overall 1
   2. Food 3
   3. Service 1
   4. Ambience 3

   After we were seated we waited ten minutes and had to ask someone who our waiter was. Even after we finally got a waiter we had to ask every time we needed a refill. He did not take the initiative to do anything without being asked. The food was okay but nothing special. Overall I will not be going back.
   

   The Federal Grill - KatyResponded 7 days ago

   Thank you for your feedback, Weston. We sincerely apologize for the service issues you experienced during your visit. This is certainly not the standard we strive for, and we understand how frustrating it must have been to wait for attention. We also appreciate your honesty about the food and will review the menu offerings to ensure they meet the high expectations our guests have come to expect. Please let us know the best way to contact you directly — and we will have a GM reach out to make it up to you.
   

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7. A

   Adison

   Western NC

   2 reviews

   4.0

   2 reviews

   Dined on December 15, 2024

   1. Overall 4
   2. Food 5
   3. Service 3
   4. Ambience 3

   Service was slow and seemed like our waiter disappeared at times also didn’t seem to know the menu as you would expect the waiter to, the food was SO GOOD.
   

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8. A

   Aaron

   Houston

   1 review

   5.0

   1 review

   Dined on December 12, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We held our office Christmas party here for the 4th consecutive year and we will keep coming back for years to come. Service was outstanding. Everyone went above and beyond to make our experience top notch. The food was great. The appetizers were scrumptious!! We absolutely love this place. Thank you!!!
   

   The Federal Grill - KatyResponded 7 days ago

   Thank you, Aaron! We’re so honored that you’ve chosen us for your office Christmas party year after year. It’s wonderful to hear that the service and food made your experience top-notch! We truly appreciate your continued support and can’t wait to welcome you back for many more celebrations. Thank you for making us a part of your holiday tradition!
   

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9. J

   Joseph

   Houston

   1 review

   5.0

   1 review

   Dined on December 5, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   Great service! Big portions, good flavor and amazing value. Good that they are open for lunch service as well.
   

   The Federal Grill - KatyResponded on December 21, 2024

   Thank you, Joseph! We’re so glad to hear you enjoyed the service, food, and value during your lunch visit. It’s great to know our portions and flavors hit the mark for you. We appreciate your feedback and hope to see you again soon!
   

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10. D

    David

    New York City

    4 reviews

    2.0

    4 reviews

    Dined on December 2, 2024

    1. Overall 2
    2. Food 2
    3. Service 1
    4. Ambience 4

    We had heard great things about the Federal American grill and walked away disappointed. The meal was to celebrate our sons birthday which they forgot and after having a disappointing meal we decided just to get the check and go home without reminding them on the celebration. The salmon was farm raised - which I thought a restaurant of this level would have had wild or "sustainability farm raised". Towards the end of our meal a couple of staff were making noise beside our table assembling all of the silverware - they could have chose a place further away so that the noise wouldn't have been an issue.
    

    The Federal Grill - KatyResponded on December 3, 2024

    Thank you for your feedback, David. We’re truly sorry to hear about your disappointing experience, especially on such a special occasion. We strive to provide top-notch service and a memorable dining experience, and it’s clear we missed the mark during your visit. We appreciate your comments on the salmon and will take them into consideration as we continue to improve. We also apologize for the noise near your table, and we’ll work with our team to ensure a more peaceful environment for all guests. Please let us know the best way to contact you directly — and we will have a GM reach out to make it up to you. Thank you!
    

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