The Fillmore

Review summary

1. t

   tricia

   Des Moines

   8 reviews

   2.0

   8 reviews

   Dined 5 days ago

   1. Overall 2
   2. Food 2
   3. Service 2
   4. Ambience 3

   We went before Brett Eldridge concert. Had reservations. Seated quickly. That was prob the best part. Our waitress acted annoyed the whole time and my husband ordered a Sam Adam’s and she said she didn’t think that we could get draft been. And asked what else what he wanted. My husband looked around and saw others w draft been so asked her to check . She came back and said he could so he ordered and we also ordered a nice bottle of wine. Had to ask for his beer 2 times. When we ordered our food. She told me they did not have the ravioli entre I wanted. So then I ordered the chicken parm. My husband ordered at chicken Alfredo . She then came back in 15 min w a menu and said that they were out of fettuccine Alfredo and he needed to find something else . The menus only had 10 entrees . It did have pizza and a few salads and sandwiches but as far as entrees there were only 10 so you were not able to order 1/5’of the entree menu . We ended up Just splitting the chicken parmigiana. When I believe who we think was them Manager came Over he said he would go back and get the chicken parm ( but it sure how he was going to g to do that when it was not available) ? Just not a great wxperiemce and we just stuck w then1 entree . He did comp some of the bill but what a bummer start to what was supose to be A festive night
   

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2. S

   Sarah

   Chicago

   2 reviews

   2.0

   2 reviews

   Dined 5 days ago

   1. Overall 2
   2. Food 2
   3. Service 1
   4. Ambience 2

   Indifferent and low energy describes this restaurant. Menu doesn't indicate gf options and server didn't know what to recommend besides a yogurt parfait... for lunch. Not expecting a dedicated gf menu or kitchen, but I also don't want to have to panic find a bathroom when Christmas shopping! Food and environment is average. Wouldn't go back when there are so many better options in the loop.
   

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3. D

   Daniel

   Toronto

   30 reviews

   vip
   3.0

   30 reviews

   Dined on December 1, 2024

   1. Overall 3
   2. Food 3
   3. Service 3
   4. Ambience 3

   Everything about it was ok not great For the price i have had much better
   

   The FillmoreResponded on December 3, 2024

   Dear Daniel, We thank you for being our guest and for your feedback. We are sorry you were wowed with your dining experience. Your comments have been shared with management for review. Best regards, Brad and The Fillmore Team
   

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4. P

   Penny

   Indiana

   19 reviews

   4.0

   19 reviews

   Dined on November 23, 2024

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 5

   Best bruschetta we have ever had! Food was delicious and serve good.
   

   The FillmoreResponded on December 3, 2024

   Dear Penny, Thank you for your feedback. It is truly appreciated. Please join us again soon. Best regards, Brad and The Fillmore Team
   

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5. L

   Lydia

   Minneapolis

   1 review

   3.0

   1 review

   Dined on November 17, 2024

   1. Overall 3
   2. Food 4
   3. Service 2
   4. Ambience 5

   The food and atmosphere was great, but my party and I were disappointed in the quality of service—the staff seemed to be disorganized even though the dining room was not busy. We ordered drinks and they seemed to have lost the order for one so it took 20 minutes for them to not realize and I finally spoke up to tell the server that we didn’t have it. But overall it was fine, just service hiccups.
   

   The FillmoreResponded on December 3, 2024

   Dear Lydia, We thank you for being our guest and for your feedback. Please accept our sincere apologies for the service you received. Please know this is not how we want our guests to feel when they dine with us and we have shared your comments with management for review. Best regards, Brad and The Fillmore Team
   

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6. OT

   OpenTable Diner

   Orlando

   14 reviews

   vip
   5.0

   14 reviews

   Dined on October 15, 2024

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   Great spot for lunch in the loop where the environment is tranquil.
   

   The FillmoreResponded on November 12, 2024

   Thank you!
   

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7. K

   Karen

   Greensboro

   1 review

   1.0

   1 review

   Dined on October 14, 2024

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 3

   Extremely poor service, out of entrees, supposed to get garlic bread with our meals and we were give toast when we received our bill.
   

   The FillmoreResponded on November 12, 2024

   Dear Karen, Please accept our sincere apologies for offering you such a disappointing dining experience. We have shared your comments with our management team for review. We are sorry for any inconvenience you may have experienced. Sincerely, Brad and The Fillmore Team
   

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8. A

   Al

   Philadelphia

   1 review

   5.0

   1 review

   Dined on October 12, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We were in for the Chicago marathon and looking for an Italian restaurant to pre-race fuel. The food was delicious, we had a caprese salad which both presented well and tasted delicious. We had the spaghetti and meatballs, and the lobster ravioli- both outstanding. Our server was excellent and made sure we were well attended.
   

   The FillmoreResponded on November 12, 2024

   Dear Al, Thank you for taking the time to let others know you enjoyed your Fillmore dining experience. Hoping we can serve you again. Best regards, Brad and The Fillmore Team
   

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9. E

   Emily

   Philadelphia

   3 reviews

   1.0

   3 reviews

   Dined on October 12, 2024

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 1

   They never fired our ticket after a 90 minute wait. It was not overly busy. We walked out and do not recommend.
   

   The FillmoreResponded on November 12, 2024

   Dear Emily, Please accept our sincere apologies for your disappointing dining experience. Your comments have been shared with our management team and we are sorry for any inconvenience we caused you. Sincerely, Brad and The Fillmore Team
   

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10. T

    Tim

    Chicago

    1 review

    1.0

    1 review

    Dined on October 12, 2024

    1. Overall 1
    2. Food 1
    3. Service 1
    4. Ambience 1

    It took 1 hour to get the appetizers and the did not all come out, 1 came at the 2 hour mark, the main dished did ont come out together, 1 was over 1/2 hour later, the food was flavorless and burnt or cold, the pizza tasted like the crust was from frozen, the pasta was cold and little flavor, the burger has a plastic taste to it, overall a terrible meal
    

    The FillmoreResponded on November 12, 2024

    Dear Tim, Please accept our sincere apologies for offering you such a disappointing dining experience. Please know this is not how we want our guests to feel when then dine with us and we have shared your comments with our management team. We are extremely sorry for the inconvenience we may have caused you. Sincerely, Brad and The Fillmore Team
    

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