The Foundry at Trilogy® Lake Norman

Review summary

1. KN

   KateN

   Charlotte3 reviews

   5.0

   Dined 7 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Always great good and service. Very convenient Love living at Trilogy
   

   The Foundry at Trilogy® Lake NormanResponded 1 day ago

   We appreciate you so much Kate, and love that you took the time to leave us this amazing review! We can't wait to serve you again soon. Sincerely, Bobbi Christopher F&B Assist. Manager
   

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2. D

   Debra VIP

   Charlotte30 reviews

   4.0

   Dined on February 28, 2025

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 5

   We ate outside which is always a lovely experience. Had the fish and chips which was good. Way too many fries which felt wasteful. My friend loved the millionaire burger as usual. I guess they have done away with the free dessert for a bday dinner. This was a lovely touch in the past and I miss it.
   

   The Foundry at Trilogy® Lake NormanResponded on March 1, 2025

   Dearest Debra - we are so happy that you came and dined with us and loved it all. We do still do the Birthday Dessert. Did you let your waitress know it was a birthday? Please the next time you come in ask for me and we will make this right for you. We can't wait to serve you again. Sincerely, Bobbi Christopher F&B Assist. Manager
   

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3. J

   Jon

   Greater Boston3 reviews

   5.0

   Dined on February 27, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Both Bobbi and Tisha stopped by to greet us. They always make us feel special. Our meals were reliably delicious.
   

   The Foundry at Trilogy® Lake NormanResponded on March 1, 2025

   It is always such a pleasure to see you guys when you come in Jon. You are so special to us! I can't wait to see you again soon. Sincerely, Bobbi Christopher F&B Assist. Manager
   

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4. K

   Kim

   Western NC13 reviews

   5.0

   Dined on February 26, 2025

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   We had a great lunch at the Foundry, the staff were very friendly and service was quick!
   

   The Foundry at Trilogy® Lake NormanResponded on March 1, 2025

   We appreciate you taking the time to leave us such a wonderful review Kim. We can't wait to serve you again. Sincerely, Bobbi Christopher F&B Assist. Manager
   

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5. D

   Donna

   Charleston4 reviews

   5.0

   Dined on February 22, 2025

   1. Overall 5
   2. Food 4
   3. Service 4
   4. Ambience 5

   Enjoyed our evening with friends and very relaxed evening with good meals
   

   The Foundry at Trilogy® Lake NormanResponded on February 24, 2025

   We appreciate you taking the time to leave us a review Donna. We do hope to see you back soon and let us serve you again. Sincerely, Bobbi Christopher F&B Assist Manager
   

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6. M

   Marissa

   Charlotte1 review

   5.0

   Dined on February 22, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Our server Jennifer was AMAZING!! She took such great care of us and made awesome recommendations - would absolutely go back and sit in her section!
   

   The Foundry at Trilogy® Lake NormanResponded on February 24, 2025

   Thank you so much Marissa for leaving us this amazing review and for your feedback. Jennifer is a wonderful asset to our team and she knows the menu inside out. Jennifer will be so pleased to hear this. We can't wait to serve you again soon. Sincerely, Bobbi Christopher F&B Assist. Manager
   

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7. J

   John

   New Orleans2 reviews

   5.0

   Dined on February 22, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   First rate, great all the way around, enjoyed the food and level of the music
   

   The Foundry at Trilogy® Lake NormanResponded on February 24, 2025

   This is wonderful to hear John! We do appreciate you and hope to see you again soon. Sincerely, Bobbi Christopher F&B Assist. Manager
   

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8. L

   Linda

   Charlotte1 review

   4.0

   Dined on February 15, 2025

   1. Overall 4
   2. Food 5
   3. Service 3
   4. Ambience 3

   We reserved a table for 4 a month prior. We ended up in the middle of the room in between 2 tables with loud groups, so we couldn’t have a conversation. Service was just ok. Hopefully next visit will be better.
   

   The Foundry at Trilogy® Lake NormanResponded on February 20, 2025

   I am so sorry that your experience Linda and that it was not a fantastic one. Please come in and give us another chance and please ask to speak with Bobbi when you come in. We strive to be the best and want every person that comes in to feel valued. Sincerely, Bobbi Christopher F&B Assist. Manager
   

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9. C

   Cheryl

   Charlotte14 reviews

   5.0

   Dined on February 15, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The food was delicious and the customer service was amazing. We had great service. Summer was an amazing waitress.
   

   The Foundry at Trilogy® Lake NormanResponded on February 20, 2025

   Thank you so much Cheryl for leaving us this wonderful review and your feedback. We are happy to have Summer as a part of our team. We can't wait to serve you again soon. Sincerely, Bobbi Christopher F&B Assist. Manager
   

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10. l

    lauri VIP

    Charlotte5 reviews

    5.0

    Dined on February 15, 2025

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Hello, I am happy to share how terrific our visit was to the Foundry today. Let me start by saying that we enjoy dining at the Foundry about twice a month since they opened. We are not residents at the property, yet always feel right at home while dining. I had ordered the Millionaire turkey burger with a GF bun. I have ordered this exact meal several times in the past and been very pleased. However, today it was sub par. Our server, Christine, checked on our meal shortly after it was delivered to the table. She inquired how the food was and I hesitated to reply. I replied that it was not the high quality that it normally was. Nonetheless, Christine was was quick to offer to make it right. In fact, she suggested an alternate to the turkey burger by asking if I was interested in the black bean burger. I chose to try the black bean burger and it was excellent. A couple things, I appreciated the offer to try an alternate burger and that she wanted to make sure that I had a meal that I would enjoy. I never ever send a meal back to the kitchen, and I mean never. The black bean burger was excellent, the GF bun was very good(tender & didn’t fall apart) in the first couple bites. Overall, another great meal at The Foundry. Christine was not only pleasant but her service was exceptional, well done. Bottom line, The Foundry gets it right every single time! Also, I would be remiss if I didn’t acknowledge the incredibly warm reception by Serenity. She is such a perfectly kind soul who receives guests with a kind smile. Well done Foundry, well done.
    

    The Foundry at Trilogy® Lake NormanResponded on February 20, 2025

    Thank you so much Lauri, we appreciate you taking the time to not only leave us a wonderful review and being regulars but also giving us your feedback. Your server was Jennifer that night and she is amazing at her job and we are blessed to have her as a big part of our team here. Serenity is also such a wonderful girl and has come so far with the team. They both love seeing this and hearing about your experience and that Jennifer was able to make it a wonderful one for you. Sincerely, Bobbi Christopher F&B Assist. Manager
    

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