The Grey Dog - Flatiron

Review summary

1. S

   Sara

   Hawaii

   1 review

   5.0

   1 review

   Dined on November 25, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Loved it! Delicious food and coffee! Took my daughters there on their first trip to NYC!
   

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2. A

   Andrea

   New York City

   5 reviews

   vip
   5.0

   5 reviews

   Dined on November 17, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   Great service and food as always, but during a busy brunch they could turn the pop tunes down a bit so we can hear each other talk at our table.
   

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3. K

   Katie

   Greater Boston

   5 reviews

   5.0

   5 reviews

   Dined on November 17, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Loved everything about this place. Highly recommend. Good value too - no upcharge for subbing a very nice fruit salad for hash browns. Loved that.
   

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4. N

   Natalie

   New York City

   1 review

   5.0

   1 review

   Dined on October 27, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   An excellent brunch on a perfect Sunday fall day.
   

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5. D

   Dan

   Philadelphia

   1 review

   5.0

   1 review

   Dined on October 26, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Nice atmosphere, and the salted caramel pancakes were scrumptious!
   

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6. K

   Kaylee

   New York City

   1 review

   2.0

   1 review

   Dined on October 26, 2024

   1. Overall 2
   2. Food 3
   3. Service 1
   4. Ambience 3

   We had a reservation. We never received water the entire hour we were there; even after asking for it ourselves, meanwhile other tables didn’t have to ask and received a bottle of water upon being seated…from our same waiter. We also were seated in between two full tables in a tiny space with barely enough room for our appetizers and beverages; the table is so small that my boyfriend’s plate was halfway off the table and fell. We also had several bags with us and nowhere to hang them or place them, unlike other tables that had booths/space for bags. Our belongings were scattered across the floor. There were larger tables open, yet we were put here - why? I don’t know. We were never checked on and had to chase down the waiter in order to pay. It wasn’t busy at all. Otherwise, our appetizers were decent and drinks were pretty good. But I’ll stick to other locations. 👍
   

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7. H

   Hannahrose

   New York City

   3 reviews

   vip
   3.0

   3 reviews

   Dined on October 20, 2024

   1. Overall 3
   2. Food 5
   3. Service 1
   4. Ambience 2

   The food is delicious. Great traditional American food breakfast options. The issue really lies with the service. It’s borderline non existent. We waited 10 minutes to get greeted. Had to ask for utensils, napkins, and water. Had to get up and find someone to ask for something and get the bill. Service is what really brings down this place. No sense of any form of management. Zero front of house. Zero hospitality. It could be spectacular but due to the lack leadership and service, it’s just good. Shoutout to the chefs though; food was on point!
   

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8. D

   Debra

   Caribbean

   2 reviews

   4.0

   2 reviews

   Dined on October 18, 2024

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 4

   We were a party of 7, had never met before, this was a great choice as everyone was able to find something they wanted to eat. Fun lunch, great atmosphere, great staff! Overall, a great experience.
   

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9. M

   Melissa

   New York City

   1 review

   1.0

   1 review

   Dined on October 14, 2024

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 1

   When we showed up the restaurant was closed so I can’t give a review however it would have been nice to have been noticed they were closed since I had a reservation and traveled to be there.
   

   The Grey Dog - FlatironResponded on October 21, 2024

   I am terribly sorry that due to a ConEd issue (which prevented the entire neighborhood from having gas) we were temporarily closed on your attempted visit. You were notified about this issue at 7pm the day before your scheduled booking via your open table account. I hope you were not inconvenienced too terribly by our unfortunate and temporary closure. Feel free to make another reservation and we would be happy to do what we can to make it up to you.
   

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10. a

    ashley

    Philadelphia

    1 review

    5.0

    1 review

    Dined on October 12, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    The food was delicious and lots of great gluten free options!
    

    The Grey Dog - FlatironResponded on October 14, 2024

    Thank you Ashley! We are so glad you enjoyed your visit! We take pride in offering excellent food for all palates accompanied by a friendly face and top notch service. We look forward to your next visit!
    

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