The Hamburger Factory

The Hamburger Factory reviews from people who’ve dined at this restaurant. Based on recent rating.

1. J

   Jeannie VIP

   San Diego3 reviews

   4.0

   Dined on November 17, 2024

   1. Overall 4
   2. Food 4
   3. Service 2
   4. Ambience 4

   Made a reservation because had 2 small children with me was told I would need to wait 15 minutes - would have been waiting longer if I hadn’t gone back to the desk and reminded her that we were still waiting after 20 minutes - she seemed to have several lists she was going off of and my name had gotten lost in the shuffle. She had a tablet she was looking at so not sure why she had so many paper lists also.
   

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2. K

   Kevin

   Hawaii1 review

   5.0

   Dined on October 30, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Shout out to the fried chips and chicken wings. They had plenty of flavor without being too greasy or messy. I did the the Tank - double patty burger. The bun and medium patties were terrifically cooked. The cheese was melted just right. I always love the option for tater tots. Next time, I've got my eye on the generous portions of fried chicken.
   

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3. J

   Josh

   San Diego3 reviews

   3.0

   Dined on October 13, 2024

   1. Overall 3
   2. Food 2
   3. Service 5
   4. Ambience 5

   Steak and ribs were bad, everything else was good. It’s a hamburger factory not a steak factory, so my error honestly. Sandwiches and salads are great. Fried food terrific.
   

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4. A

   Al

   San Diego2 reviews

   5.0

   Dined on September 13, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Although not on the menu, they still have the tater tots! We enjoyed "The tank", "The Beast" and the Super French Dip. The French Dip was a bit small and the mushrooms were cut up in small pieces, but the taste was wonderful. Service was great, refills before you had even finish your drink and the normal checking if everything was okay. Very efficient run restaurant, even the payment doesn't cost much time with their QR code and paying with your phone. We'll be back!
   

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5. O

   Olympia

   San Diego8 reviews

   3.0

   Dined on September 9, 2024

   1. Overall 3
   2. Food 3
   3. Service 3
   4. Ambience 3

   We spent quality family time here for my dad's birthday. It was nice.
   

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6. LR

   LoriRB VIP

   San Diego30 reviews

   3.0

   Dined on July 28, 2024

   1. Overall 3
   2. Food 3
   3. Service 1
   4. Ambience 3

   We had 4 people in our group. The waitress was not very personable , we had never eaten there before and asked questions about the menu. Finally 2 of the orders came out after waiting quite a long time but the other 2 took an additional 15 minutes. No comment from the waitress apologizing for the delay of the other 2 meals. The food was just ok. My husband’s burger bun was very wet not very appetizing. My tri tip sandwich didn’t taste fresh, a bit dried out and not even warm. Our friends turkey sandwiches did look good though with plenty of turkey. At the end of the meal the waitress put the bill on the table and didn’t ask if we wanted anything else or dessert. She needs a retraining on customer service. Needless to say we will not be returning.
   

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7. DC

   DCbabe

   Washington DC6 reviews

   4.0

   Dined on July 24, 2024

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 4

   Wide selection on the menu, servings are large, food was well-prrpared. Server was courteous, checked back to check if we needed anything. Prices are reasonable,
   

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8. RR

   RonRon

   San Francisco23 reviews

   4.0

   Dined on July 14, 2024

   1. Overall 4
   2. Food 5
   3. Service 4
   4. Ambience 4

   A wonderful old school burger place with yummy burgers. They even have a replica of Wild Bills handgun on the wall. So, I recommend you stay away if you have modern PD tendencies as you could be offended.. I loved my hamburger. The young uns running the place were fast and efficient if not overly friendly.
   

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9. GQ

   GQWarren

   Orange County7 reviews

   5.0

   Dined on June 16, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   A restaurant that has kept true to its roots in old Poway with good customer service and quality good in large portions. With the change of times in the business and inflation, Hamburger Factory is now a rare gem of a traditional American eatery.
   

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