The Hampton Social - Naples

Review summary

1. M

   Maura

   San Francisco

   3 reviews

   4.0

   3 reviews

   Dined 4 days ago

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 5

   We were very lucky to get a last minute reservation for 10! We had family visiting! We all enjoyed our meals and our server was great.
   

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2. P

   Pat

   VIP

   Tampa

   9 reviews

   4.0

   9 reviews

   Dined 5 days ago

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 4

   Beet salad and shrimp salad was great. Wine for $15.00 a glass was a bit high and the gray goose martini wasn’t the best
   

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3. M

   Michael

   VIP

   New York City

   6 reviews

   2.0

   6 reviews

   Dined 6 days ago

   1. Overall 2
   2. Food 2
   3. Service 2
   4. Ambience 3

   Overall dissapointing. We sat at 8pm on a weeknight. As we ordered, we were informed that the kitchen had run out of many of the items we wanted. And later, after our appetizers were finished, we were informed that one member of our party’s entree contained an allergen and she would have to replace it. The server and manager were both apologetic, and ultimately comped our dessert, but we wished we’d known upfront that they had so few items available. Would have gone somewhere else. They should be able to manage their kitchen more effectively and communicate more effectively with their guests.
   

   The Hampton Social - NaplesResponded 1 day ago

   Hi Michael, This is Denise from The Hampton Social. I want to reach out to apologize for your disappointment on Wednesday night. I can see how that situation would be frustrating and would like the opportunity to hear more about it and perhaps regain your patronage. If you have the time. please respond with your contact or feel free to reach out to me at the restaurant. I appreciate your feedback and assure you that I will share it with the team as a tool to help us improve. Thank you, Denise Byrne
   

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4. OT

   OpenTable Diner

   Baltimore

   1 review

   3.0

   1 review

   Dined 7 days ago

   1. Overall 3
   2. Food 1
   3. Service 2
   4. Ambience 4

   When we finally got our meal we asked to have it to go because we had waited so long . They never put it in a to go box and gave it to us. We wait for an additional 20 mins and finally gave up and asked someone else for the bill and left
   

   The Hampton Social - NaplesResponded 1 day ago

   Hi , This is Denise from The Hampton Social. I want to reach out to apologize for your disappointment on Wednesday night. I can see how that situation would be frustrating and would like the opportunity to hear more about it and perhaps regain your patronage. If you have the time. please respond with your contact or feel free to reach out to me at the restaurant. I appreciate your feedback and assure you that I will share it with the team as a tool to help us improve. Thank you, Denise Byrne
   

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5. K

   Kelly

   VIP

   Toronto

   4 reviews

   5.0

   4 reviews

   Dined 7 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great food!! Wonderful service and customer care. Would definitely recommend.
   

   The Hampton Social - NaplesResponded 6 days ago

   Your recommendation means the world to us, Kelly! Hope to see you again soon. Cheers!
   

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6. L

   Linda

   Naples

   1 review

   3.0

   1 review

   Dined 7 days ago

   1. Overall 3
   2. Food 3
   3. Service 2
   4. Ambience 1

   Very loud music. Service slow. Loud children. One person not happy with his fish and chips. My pizza not that great. Probably won’t be back. Sorry. But the place is beautiful.
   

   The Hampton Social - NaplesResponded 1 day ago

   Hi Linda, This is Denise from The Hampton Social. I wanted to personally apologize that you were disappointed with the food on Wednesday night. I assure you that we strive for impressive food and service, and I am sorry that we failed to. Please feel free to reach out to a manager while here, and our team will do whatever we can to make sure that you are leaving happy. I would love to hear more about your experience, if you could reply with your contact I will reach out directly.. Thank you for taking the time to share your feedback. Denise Byrne General Manager
   

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7. W

   Walter

   VIP

   Central Coast

   18 reviews

   4.0

   18 reviews

   Dined on February 18, 2025

   1. Overall 4
   2. Food 4
   3. Service 3
   4. Ambience 2

   Limited menu and wine selection. Seems like the Naples FL Hampton Social caters to larger dinner parties. The ratio of waiters/waitresses to table is not a good one. Our drinks and dinner were served in a somewhat timely manner, however, the next table over had to wait 1 1/2 hours to get their food. The grilled salmon dinner was very good. Music could be improved; same electronica music was playing from the last two times there. Why not some reggae, blues, yacht rock, anything but the same thing over and over.
   

   The Hampton Social - NaplesResponded 5 days ago

   Thank you, Walter, for taking the time to share your feedback. We're sorry to hear that your recent dining experience did not meet your expectations. Your comments regarding the menu selection, pacing, and ambiance have been noted, and we will certainly pass your thoughts along to our team. We're grateful that you enjoyed our grilled salmon dish and hope you'll give us another opportunity to provide you with a truly memorable visit. Cheers!
   

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8. c

   christina

   VIP

   Houston

   6 reviews

   5.0

   6 reviews

   Dined on February 18, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Delicious food and great ambience for young and old
   

   The Hampton Social - NaplesResponded 7 days ago

   Thanks, Christina! We're so happy to hear that you enjoyed both our cuisine and welcoming atmosphere. It's wonderful when our guests feel at home. We look forward to your next visit!
   

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9. a

   alice

   VIP

   Philadelphia

   21 reviews

   3.0

   21 reviews

   Dined on February 17, 2025

   1. Overall 3
   2. Food 3
   3. Service 4
   4. Ambience 5

   Our waiter was super friendly and attentive. Food was pretty good but one of us wanted to order the flank steak and they were out. Loved the atmosphere of the place.
   

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10. M

    Mary

    VIP

    Columbus

    5 reviews

    3.0

    5 reviews

    Dined on February 17, 2025

    1. Overall 3
    2. Food 3
    3. Service 3
    4. Ambience 4

    Service was just ok, but food was not hot when received.
    

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