The Hampton Social - River North

Review summary

1. M

   Marina

   New York City

   6 reviews

   vip
   5.0

   6 reviews

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   I went for brunch and everything was perfect and the live music was a big bonus! It felt like a little European cafe.
   

   The Hampton Social - River NorthResponded 1 day ago

   Marina, thank you for taking the time to leave such a kind review. We're thrilled our ambiance and live music created an enjoyable atmosphere for your brunch. Comments like yours inspire us to keep raising the bar on superb service and memorable dining moments. Cheers!
   

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2. S

   Sindi

   Chicago

   44 reviews

   3.0

   44 reviews

   Dined 4 days ago

   1. Overall 3
   2. Food 4
   3. Service 3
   4. Ambience 3

   The food was fine but undercooked meat had to be sent back and then the order from one of the people in the group was wrong and it took a long time to get the right food out. service was just ok. asked for ketchup and waited 20 min for that. just an underwhelming experience. nothing awful, but not great.
   

   The Hampton Social - River NorthResponded 2 days ago

   Hello Sindi I'm Christopher Weathers, the General manager of The Hampton Social River North. I want to thank you for bringing this to my attention. I sincerely apologize for the experience you had at our restaurant. We strive to provide excellent service and quality food, and we fell short of your expectations. Your feedback about longer service wait time, waiting on ketchup and undercooked meat and an wrong order is valuable to us and I assure you we will review any incident and provide additional training to our team to ensure this doesn't happen again. Please feel free to contact me directly or on your next visit so I may make it right. My apologies for the inconvenience, and thank you for your understanding. We look forward to welcoming you back soon. Sincerely Christopher 3124640500
   

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3. K

   Kathy

   Chicago

   5 reviews

   vip
   1.0

   5 reviews

   Dined 4 days ago

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 2

   Not great, this place has really gone downhill and the prices have gone uphill. It took forever for us to get someone to take our order, maybe understaffed. But then our food came out super fast, but unfortunately it was all cold, like it had been sitting there and was pre-made. My bowl was $20 for quinoa, beans, one egg, avocado, and plantains. Not worth it. Everything on the menu was overpriced.
   

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4. D

   Deborah

   Chicago

   1 review

   5.0

   1 review

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Beautiful brunch experience. I would highly recommend
   

   The Hampton Social - River NorthResponded 3 days ago

   Thank you for stopping by, Deborah. We truly appreciate you taking the time to share your wonderful brunch experience with us. It's a pleasure having guests like yourself, and we look forward to welcoming you back soon. Cheers!
   

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5. I

   Isabel

   Chicago

   2 reviews

   2.0

   2 reviews

   Dined 5 days ago

   1. Overall 2
   2. Food 2
   3. Service 4
   4. Ambience 5

   Let me just say the place is really nice. The hostess sat us down and my friend and I ordered a drink while we were waiting on others to join us. The waitress then tell us that we will need to leave by 4, because the restaurant was having a private event. Our reservations were at 2:30, needless to say we were not going to have enough time. So we needed to find another place to go. I would have appreciated a call in advance letting us know this. I could not give a decent review because of this.
   

   The Hampton Social - River NorthResponded 1 day ago

   Dear Isebel, I'm Christopher Weathers, the General manager of The Hampton Social River North. I want to thank you for bringing this to my attention. I sincerely apologize for the experience you had at our restaurant. We strive to provide excellent service and quality food, and we fell short of your expectations. Your feedback about Not informing our guest of such a change in dining is important and I assure you we will review this incident and provide additional training to our staff to ensure this doesn't happen again. I would like to invite you back to dine with us. Again, I apologize for the inconvenience caused, and I appreciate your understanding. We value your patronage and hope to welcome you back soon. Sincerely, Christopher 312-464-0500
   

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6. R

   Rachel

   Chicago

   3 reviews

   4.0

   3 reviews

   Dined 5 days ago

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 4

   First time dining here and overall enjoyable. In the weekend, they only serve from the brunch menu until dinner. the food was good, but on the more expensive side for what it is. A cocktail will run you $20/drink. Live music was cool to have - a little loud but not bad. Overall liked it and glad to have tried it!
   

   The Hampton Social - River NorthResponded 2 days ago

   Thank you, Rachel, for giving us a try. We're delighted you enjoyed the live music and overall atmosphere. We take great pride in the quality and craftsmanship that goes into each cocktail, and we hope to convey that value to each guest. We hope you'll join us again soon!
   

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7. J

   Joan

   Washington DC

   46 reviews

   vip
   5.0

   46 reviews

   Dined 5 days ago

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 4

   They managed to accommodate our table of 11. Service was attentive and well paced. Music made it unnecessarily noisy but no one had to yell. Drinks appetizers and food were all served hot for everyone.
   

   The Hampton Social - River NorthResponded 3 days ago

   Joan, thank you for your kind review! We're thrilled to hear you enjoyed your visit with the accommodating service and well-paced meal. Creating a welcoming atmosphere for groups of all sizes is our top priority. We look forward to hosting you again soon. Cheers!
   

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8. T

   Timothy

   Chicago

   5 reviews

   4.0

   5 reviews

   Dined on December 1, 2024

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 4

   Solid but a little overpriced tbh. But isn’t that everything in River North?!
   

   The Hampton Social - River NorthResponded on December 3, 2024

   Thank you for your visit, Timothy. We're delighted to hear you enjoyed your experience. Our goal is to provide exceptional quality and service to every guest, and your feedback allows us to continue working to deliver great value to our guests. Cheers!
   

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9. M

   Mesi

   Washington DC

   26 reviews

   vip
   5.0

   26 reviews

   Dined on December 1, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We had a big family brunch and they were very accommodating of our size and requests. Everyone enjoyed their food. The standouts were the churro cake, truffle fries and the bowls. Our server Francisco was great.
   

   The Hampton Social - River NorthResponded on December 3, 2024

   Thank you for choosing us for your family brunch, Mesi! We're delighted to hear that everyone enjoyed their meals. Good choice on the churro cake and truffle fries- they're some of our favorites, too! Creating a welcoming atmosphere for special gatherings like this is our top priority, and we're thrilled we could accommodate your group's needs. We look forward to welcoming you back soon. Cheers!
   

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10. K

    Kelly

    Chicago

    1 review

    5.0

    1 review

    Dined on December 1, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 4

    Lobster rolls are amazing very nice portion staff is very friendly as well and attentive
    

    The Hampton Social - River NorthResponded on December 4, 2024

    Kelly, we are thrilled that you enjoyed our lobster rolls and appreciated the friendly service from our staff. We look forward to welcoming you back soon. Cheers!
    

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