The Helmsman

Commentaires sur le restaurant The Helmsman de personnes qui y ont mangé. Selon des cotes récentes.

1. T

   Tami VIP

   Connecticut5 commentaires

   3.0

   Y est allé il y a 3 jours

   1. Cote globale 3
   2. Nourriture 4
   3. Service 4
   4. Ambiance 2

   Visited on Saturday, March 15, 2025. This has so much potential. First, the good stuff: Drinks... cocktail program was great, and wine service equally impressive. Server brough multiple bottles to the table for tasting prior to ordering by the glass! Food was nicely plated and delicious. Now for the needs improvement... space is beautiful, however, VERY VERY noisy. Noise spills over from the lobby/lobby bar. Like REALLY spills over. LOTS of children yelling, screaming, running around. Now, I know this Marriot is family-friendly, but for a restaurant that bills itself "fine dining", they need to do something about the clientele noise level. I did notice that there were several larger groups with tons of tiny kids off in more private rooms, but close the doors for goodness sake! Then, the lighting... VERY bright when sitting under one of the ceiling lights... they have beautiful little lamps on the tables, but for what purpose when you're sitting under a bright spotlight?? We asked if it was possible to dim them, but was told "no". (by a slightly rude manager) And the music piped in was quite confusing. It was nice when it was jazz (fit the restaurant) but then kept switching over to classic rock and pop. Weird. Not sure what management can do to fix these issues, but we certainly would NOT return if we wanted a romantic or special occasion dinner. Pity.
   

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2. OT

   Client d'OpenTable

   Grand Boston2 commentaires

   4.0

   Y est allé le 27 février 2025

   1. Cote globale 4
   2. Nourriture 5
   3. Service 4
   4. Ambiance 4

   The experience notations say that it starts at 5:00 pm SHARP but they wouldn’t even seat us at 4:50 so I think the event should be pushed back if they won’t seat before it supposedly starts. Food was great, attentive staff, delicious wine. In the bar area where we had to wait to be seated the floors were extremely sticky and no one behind the bar. Not a great impression. Also, the only restroom near the restaurant was closed for cleaning just as the dinner let out. Poor timing.
   

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3. A

   Alysha

   Grand Boston1 commentaire

   5.0

   Y est allé le 26 février 2025

   1. Cote globale 5
   2. Nourriture 5
   3. Service 5
   4. Ambiance 5

   Prime Rib Wednesday was perfection, especially for the cost. Great food and beyond fantastic service from start to finish.
   

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4. A

   Amanda

   Las Vegas1 commentaire

   5.0

   Y est allé le 24 février 2025

   1. Cote globale 5
   2. Nourriture 5
   3. Service 5
   4. Ambiance 5

   We had a wonderful dining experience! The atmosphere was inviting, the service was excellent, and the seafood tower was absolutely delicious.
   

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5. N

   Nicole

   Grand Boston11 commentaires

   4.0

   Y est allé le 18 février 2025

   1. Cote globale 4
   2. Nourriture 3
   3. Service 4
   4. Ambiance 4

   Coffee was not hot but the the fruit salad that can along side both our pastries (and included in price) was a welcome, fresh surprise!
   

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6. M

   Megan

   Grand Boston1 commentaire

   1.0

   Y est allé le 15 février 2025

   1. Cote globale 1
   2. Nourriture 2
   3. Service 1
   4. Ambiance 1

   We went for Valentine’s Day dinner and the restaurant was completely unprepared. We had to wait 30 minutes beyond our reservation time to sit down because there were no open tables. We got our appetizers an hour after ordering and our waiter was not attentive. I understand this is a busy day for restaurants but to pay the price we did for dinner I expect better.
   

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7. R

   Richard

   Grand Boston1 commentaire

   3.0

   Y est allé le 14 février 2025

   1. Cote globale 3
   2. Nourriture 3
   3. Service 3
   4. Ambiance 3

   Food was ok. Our server, Olivia, was amazing. But still a 3 star on service because that place was sloowwww! It is very noisy too. I enjoyed the food but probably won't go back.
   

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8. G

   Gary

   Connecticut1 commentaire

   3.0

   Y est allé le 14 février 2025

   1. Cote globale 3
   2. Nourriture 3
   3. Service 1
   4. Ambiance 3

   The food was good, but a 3 hour dinner was not expected. It was Valentine’s Day had 6:30pm reservations got right in but was there for 3 hours, took 20 minutes just to get our drinks ordered. There were only 2 servers on.
   

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9. B

   Ben

   Las Vegas1 commentaire

   3.0

   Y est allé le 14 février 2025

   1. Cote globale 3
   2. Nourriture 4
   3. Service 3
   4. Ambiance 3

   Food was just ok but the service was kind of slow. Delivered twice wrong foods that we did not order, maybe that was from other patrons.
   

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10. N

    Nigel

    New York City2 commentaires

    3.0

    Y est allé le 20 janvier 2025

    1. Cote globale 3
    2. Nourriture 3
    3. Service 2
    4. Ambiance 2

    I Rated this restaurant an overall 3 due to the slow service and loud noise . I do believe they were short staffed, as our waiter kept apologizing for the delays with our food etc. When we did receive our food it was great. I thought this would be a great place to have my wedding anniversary dinner, but sadly was not everything I was expecting due to the extremely loud noises.
    

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