The House on the River

Review summary

1. B

   Barbara

   West Palm Beach

   10 reviews

   vip
   5.0

   10 reviews

   Dined today

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   Our first time here and pleasantly surprised. Although quite busy at brunch time, we were seated quickly and server came right away. Very satisfied and will definitely return.
   

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2. D

   Danielle

   Atlanta Metro

   1 review

   vip
   2.0

   1 review

   Dined today

   1. Overall 2
   2. Food 3
   3. Service 1
   4. Ambience 4

   The host is astonishingly rude. I should be clear about who because there was more than one. The older caucasian woman has one of the worst attitudes I’ve come across in the service industry. There are several other reviews about her which the management should heed. Her personality is enough to make milk sour. She stared at us when we walked up and said “yes?” No “how may I help you?” Or any kind of greeting for that matter. She acted like she was upset that we showed up for our reservation. Fortunately the rest of the staff is kind. We sat outside and the atmosphere is beautiful. The food is okay - nothing to write home about. But you’re paying for the location. However that first impression was enough to spoil the experience for me. There are plenty of waterfront restaurants in Fort Lauderdale to sit and watch boats go by with decent food, and most importantly, kind and hospitable staff.
   

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3. M

   Mabel

   Fort Lauderdale

   4 reviews

   5.0

   4 reviews

   Dined today

   1. Overall 5
   2. Food 5
   3. Service 3
   4. Ambience 5

   The Sunday brunch was delish! Enjoyed everything but the croissants and the chicken n waffles were the table faves!!
   

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4. B

   Bradley

   Fort Lauderdale

   38 reviews

   vip
   2.0

   38 reviews

   Dined 1 day ago

   1. Overall 2
   2. Food 3
   3. Service 2
   4. Ambience 2

   we were offered a wobbly table and a broken chair. Service was poor (still waiting form my glass of wine) and my wife's trout was awful. Accompanying sweet potato was cold. Bread basket was OK but came during midst of dinner.
   

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5. J

   Jair

   Key West

   1 review

   1.0

   1 review

   Dined 1 day ago

   1. Overall 1
   2. Food 3
   3. Service 2
   4. Ambience 2

   Wish I can give this place a better review, 30 minutes wait to get our first bottom less mimosa, then another 20 min to get the second one.. 90% OJ. Food was good over all. My son ordered a burger and was cut in the middle.. ask food runner why and he said Chef does that to check the temperature…. Really? PLOP! Just slow service. Will not go back again!
   

   The House on the RiverResponded today

   Thank you for your feedback, we don't typically hear of any delays in bottomless Mimosa service. We are usually praised by how attentive we are in keeping up with our customers needs. We will certainly address this with the team. As for the burger response, I must apologize as the food runner was incorrect and will certainly be trained better on preparation. The burgers are hand formed in house. We use half a pound of angus and short rib butchers blend, time to time the sides split as we cook on an open flame based on temperature selection. We hope you reconsider and try us again, we know we can earn back your approval.
   

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6. R

   Rebecca

   Orlando

   4 reviews

   1.0

   4 reviews

   Dined 1 day ago

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 1

   I honestly don’t know where to start. We sat down at 12:30 and didn’t get a server until almost 1. We asked for bottomless mimosas and had 1 spilled over my friends purse/phone. That would be excused as an accident and overlooked had the rest of the service been ok. For the mimosas they reused our glasses by taking them to the bar so we (as a table of 6) weren’t sure if we were using someone else’s glass. The food was EXTREMELY lackluster. And as an apology we got some very dry cake. Rather than a comp’d anything. We were all unhappy from the beginning to the end. It was a 3 hour experience that should’ve been 1-2.
   

   The House on the RiverResponded today

   Thanks for the feedback, Rebecca. We're sorry to hear that your experience at The House on the River didn't meet your expectations. We apologize that you were not impressed with the food. It is not the norm but we will look into your order and discuss with the team. After reading your review I assure you that we will certainly look into your comment about the glasses. It is not how we train the staff and actually is a bit befuddling as to what you experienced. It will not go unaddressed. We appreciate your open communication in this matter. Your feedback is crucial for us to improve. We hope for another chance to provide you with a better experience.
   

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7. C

   Colleen

   Miami

   11 reviews

   5.0

   11 reviews

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Fantastic brunch meal. The calamari was outstanding. Excellent service and food was delivered very quickly.
   

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8. Y

   Yamille

   Miami

   2 reviews

   3.0

   2 reviews

   Dined 1 day ago

   1. Overall 3
   2. Food 3
   3. Service 1
   4. Ambience 3

   First, The hostess was short and didnt try to accomodate our request to sit on intercoastal even if we needed to wait, she just said No. Later she proceeded to call the severes to serve two other tables prior to us. Thankfully, I was able to get the general managers attention to get servic and she was courteous and promised to serve us if needed but here was little follow thru. Yes, i will try it again but i will be looking for these same issues again.
   

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9. L

   Lorenzo

   Miami

   1 review

   5.0

   1 review

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Absolutely beautiful ambiance for a refreshing evening that takes you completely out of the city and feels like a different era. The food was amazing the service impeccable. Could not have been a better evening and definitely will be making this a regular on our dinner and experiences list. Love love love 10 stars
   

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10. M

    Monti

    Fort Lauderdale

    2 reviews

    5.0

    2 reviews

    Dined 3 days ago

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    We had tickets to the theater and this was a perfect place to have a nice dinner before the show! I will definitely come back next time!!!
    

    The House on the RiverResponded today

    Thanks for the feedback! We're thrilled to hear that The House on the River was a perfect place for your pre-theater dinner. It's always a pleasure to serve our guests, and we're glad we could make your experience enjoyable. We can't wait to welcome you back next time you visit!
    

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