The Italian Osteria & Cheese Bar

Review summary

1. T

   Thusa

   Toronto

   9 reviews

   5.0

   9 reviews

   Dined 6 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   I got the Table Side Tagliatelle Caccio e Pepe (lobster pasta) which I would highly recommend, it is a large portion if you wanted to share it with someone. The flavour was a 10/10, with large pieces of lobster and the highlight was the presentation of the email (live demonstration). The price point was also affordable. Highly recommend this establishment!
   

   The Italian Osteria & Cheese BarResponded 4 days ago

   Thusa, thank you for your gracious feedback about our Table Side Tagliatelle Caccio e Pepe. We are delighted that you found the flavors delightful, the portion generous, and the presentation entertaining. Your recommendation means a great deal to us, and we look forward to welcoming you back soon. - JRG
   

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2. J

   Jasmine

   Hawaii

   2 reviews

   5.0

   2 reviews

   Dined on November 22, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The food was so good! Pasta was perfectly cooked and the sauce was perfect. Loved it!!!
   

   The Italian Osteria & Cheese BarResponded on November 22, 2024

   Jasmine, thank you for your patronage at The Italian Osteria & Cheesebar. We're delighted you enjoyed your dining experience with us. Your appreciation means a lot, and we look forward to welcoming you again soon. - JRG
   

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3. T

   Tod

   Vancouver

   14 reviews

   2.0

   14 reviews

   Dined on November 21, 2024

   1. Overall 2
   2. Food 5
   3. Service 1
   4. Ambience 2

   Food was great, service was absent. Seated quickly but still hadn’t ordered after 40 minutes. We cook gourmet at home so out for an experience which was not provided. Big management and training needs. We won’t go back soon, even with discounts.
   

   The Italian Osteria & Cheese BarResponded on November 22, 2024

   Tod, thank you for sharing your experience with us. We're disappointed that we failed to provide the level of service you expected, and we appreciate you bringing this issue to our attention. Your feedback helps us identify areas for improvement in staff training and management oversight. We hope you'll give us another opportunity to deliver the exceptional dining experience you deserve. - JRG
   

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4. J

   Janet

   Seattle

   6 reviews

   5.0

   6 reviews

   Dined on November 21, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Always such a delicious experience! We love this restaurant so much for their attentive service and amazing menu!
   

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   The Italian Osteria & Cheese BarResponded on November 21, 2024

   Janet, thank you for sharing your positive experience at The Italian Osteria & Cheesebar. We're thrilled that you enjoyed our attentive service and amazing menu. It's our pleasure to provide an excellent dining experience, and we appreciate your kind words. We look forward to welcoming you back soon! - JRG
   

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5. s

   sarah

   Vancouver

   2 reviews

   5.0

   2 reviews

   Dined on November 19, 2024

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   Fabulous meal and service was wonderful. The white sangria was delicious and absolutely loved the gnocchi. Will definitely return.
   

   The Italian Osteria & Cheese BarResponded on November 19, 2024

   Sarah, thank you for your kind words and for choosing our establishment. We're delighted you enjoyed your meal, particularly the gnocchi and white sangria. It's always a pleasure to welcome guests who appreciate our culinary offerings. We look forward to your next visit. - JRG
   

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6. G

   Gord

   Vancouver

   2 reviews

   5.0

   2 reviews

   Dined on November 17, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Lovely night out with friends! Food was wonderful!
   

   The Italian Osteria & Cheese BarResponded on November 18, 2024

   Gord, thank you for visiting The Italian Osteria & Cheesebar! We are delighted that you had an enjoyable evening out with your friends. Our team strives to provide exceptional food and service, creating lasting memories for our valued guests. We look forward to welcoming you back soon. - JRG
   

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7. L

   Lynn

   Vancouver

   2 reviews

   5.0

   2 reviews

   Dined on November 10, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Top Shelf, excellent service, you made our night very special. All of the staff were fantastic attentive, and as always, the food was fabulous.. what I like the most is that the menu changes I am tired of the same selection, at chain restaurants I will not mention their names.
   

   The Italian Osteria & Cheese BarResponded on November 13, 2024

   Lynn, thank you for your kind words about our establishment. We are delighted that you enjoyed your dining experience with us. Our team takes great pride in providing exceptional service and creating an inviting atmosphere for our guests. Your appreciation for our ever-changing menu is also appreciated, as we strive to keep things fresh and exciting. We look forward to welcoming you back soon for another memorable evening. - JRG
   

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8. S

   Shelly

   Vancouver

   1 review

   5.0

   1 review

   Dined on November 10, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The food was amazing and our server Michelle was outstanding
   

   The Italian Osteria & Cheese BarResponded on November 11, 2024

   Shelly, thank you for your kind words about our establishment and team member Michelle. We strive to provide exceptional service alongside delectable cuisine, and it brings us great joy to learn that your experience met these standards. We appreciate your patronage and hope to have the pleasure of welcoming you back soon. - JRG
   

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9. s

   sheryl

   Vancouver

   1 review

   4.0

   1 review

   Dined on November 9, 2024

   1. Overall 4
   2. Food 2
   3. Service 4
   4. Ambience 4

   I’m giving review 3.5 as I had a pasta dish and found hair it it , yuk !! Service was great . The restaurant is very loud ! Portions seem to be getting smaller .
   

   The Italian Osteria & Cheese BarResponded on November 11, 2024

   Sheryl, thank you for your visit and providing valuable feedback. We deeply regret the unpleasant experience you had with your meal. Food quality and customer satisfaction are our top priorities, and we will address the issues you encountered. We hope you'll give us another opportunity to provide you with the excellent service and dining experience we strive for. - JRG
   

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10. L

    Lance

    Vancouver

    18 reviews

    5.0

    18 reviews

    Dined on November 7, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 4

    New menu . Braised short rib was delicious with pasta . Wine paired beautifully .
    

    The Italian Osteria & Cheese BarResponded on November 8, 2024

    Lance, thank you for your kind words about your recent visit. We're pleased you enjoyed the braised short rib and the wine pairing. Looking forward to serving you again soon. - JRG
    

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