The Ivy Asia, Cardiff

Review summary

1. OT

   OpenTable Diner

   South Wales

   1 review

   3.0

   1 review

   Dined 1 day ago

   1. Overall 3
   2. Food 3
   3. Service 3
   4. Ambience 4

   Fantastic decor, truly a feast for the eyes. Tables crammed too close together. I could literally touch the diners on the next tables if i stretched my arms. Very little privacy and certainly not an intimate dining experience. Service was adequate but generally too quick. As soon as your plate was empty it would be removed and almost immediately the next course would arrive. There was a constant sense of being rushed, which is not what was expected. The food was average at best especially when considering the prices for each dish. The most disappointing dish was the Wok Fried Lobster & Duck Fried Rice. For £30 we expected something memorable. It sadly wasn't. It was basically a bowl of fried rice (too dry) with the odd piece of lobster. The sesame toast was good and the dip nice 'n' spicy. The chicken skewers were average but on the cold side. The glazed chicken was nice without being memorable. The steamed edamame with garlic & chilli dip was laborious and the dip pretty non descript when compared to the dip for the sesame toast. The best dish for us was the Tiger Prawn rendang, not least because it provided the much needed sauce for the ultra dry Wok Fried Lobster & Duck Fried Rice. We did share our displeasure with the waiter who said he would speak with the chef. Upon return we were told that is was supposed to be dry. Oh well, at least the chef acknowledged it was dry! We were offered a free dessert but declined. In summary, the decor is fantastic and the floor a work of art. Sadly, the same cannot be said of the food which was average at best and below average at times. Considering the prices charged this was an experience that we are unlikely to choose again. It's the "foody" equivalent of the Emperors New Clothes.
   

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2. A

   Alice

   South Wales

   1 review

   5.0

   1 review

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Absolutely beautiful food and presentation, impeccable service and lovely staff. We will be back, outstanding decor and ambience also. Thankyou for a lovely afternoon 🩷
   

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3. R

   Rachel

   South Wales

   1 review

   5.0

   1 review

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Delicious food. Our waiter Rhys was very attentive and had great customer service skills which enhanced our dining experience.
   

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4. B

   Becky

   South Wales

   1 review

   5.0

   1 review

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Highly recommend eating t the Ivy Asia, a different dining experience enjoyed by us all.
   

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5. OT

   OpenTable Diner

   Bath

   1 review

   5.0

   1 review

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Fantastic service, atmosphere and ambience. The food was delicious and we will definitely return.
   

   The Ivy Asia, CardiffResponded 1 day ago

   Dear Guest, thank you very much for your 5*review and we are happy to hear that you had a great time with us!
   

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6. NE

   NevilleE

   South Wales

   2 reviews

   5.0

   2 reviews

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   First visit to the Ivy Asia, and it won’t be our last. Our friends were very complementary of the venue. Excellent.
   

   The Ivy Asia, CardiffResponded 2 days ago

   Dear NevilleE, thank you very much for your 5*review and we are happy to hear that you had a great time with us!
   

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7. J

   John

   South Wales

   1 review

   5.0

   1 review

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Outstanding venue, great food complete with the best service, thank you
   

   The Ivy Asia, CardiffResponded 2 days ago

   Dear John, thank you very much for your 4*review and we are happy to hear that you had a great time with us!
   

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8. PD

   PetraD

   South Wales

   4 reviews

   5.0

   4 reviews

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Superb lunch, excellent service with attention to detail.
   

   The Ivy Asia, CardiffResponded 2 days ago

   Dear PetraD, thank you very much for your 4*review and we are happy to hear that you had a great time with us!
   

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9. P

   Phil

   South Wales

   6 reviews

   5.0

   6 reviews

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Absolutely amazing experience- from being shown to our table, to using the bathroom!! What an absolutely amazing experience. I feel this restaurant stands head and shoulders above anything else in Cardiff that I have experienced (including the ivy)…will be back. Superb!
   

   The Ivy Asia, CardiffResponded 2 days ago

   Dear Phil, thank you very much for your 4*review and we are happy to hear that you had a great time with us!
   

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10. D

    David

    South Wales

    1 review

    4.0

    1 review

    Dined 6 days ago

    1. Overall 4
    2. Food 5
    3. Service 2
    4. Ambience 5

    First was lovely, first courses came out quickly, however we had finished this course still having not received our drinks. Had to chase a few times. Also had to chase for a spoon so my young daughter could eat her rice. We should not have to leave our table for these things, especially as the restaurant was not busy.
    

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    The Ivy Asia, CardiffResponded 2 days ago

    Dear David, thank you very much for your 4* review and feedback, we will make sure to pass your comment into management team for future training!
    

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