The Ivy Asia, Chelsea

Review summary

1. S

   Stefan

   London

   1 review

   5.0

   1 review

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The food was outstanding and very reasonably priced I must say, drinks were on the pricier side that’s the only downside but great venue with outstanding food had a really lovely evening.
   

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2. C

   Catherine

   VIP

   London

   5 reviews

   5.0

   5 reviews

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Fabulous lunch … great atmosphere, decor and service!
   

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3. OT

   OpenTable Diner

   London

   1 review

   5.0

   1 review

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   I went here with my mum to celebrate our joint birthdays, and we were treated with princess treatment by a young man called Eric. It really did lift the vibes up with his amazing humour. He had a lot of manners when greeting us and asking us about what we wanted on the menu. The food was also amazing and the cocktails ! So, Thankyou again Eric for last night ✨
   

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4. W

   William

   London

   1 review

   3.0

   1 review

   Dined 4 days ago

   1. Overall 3
   2. Food 2
   3. Service 4
   4. Ambience 3

   Ok expensive , sushi dry and and for another £50 we vould have gone to Zuma
   

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5. F

   Francesca

   London

   1 review

   2.0

   1 review

   Dined 6 days ago

   1. Overall 2
   2. Food 3
   3. Service 1
   4. Ambience 3

   It was my boyfriends birthday and I had booked this place for a nice meal - the food was lovely yet we ordered some rice which did not arrive until after we had finished our mains which was disappointing but our server did remove the rice from the bill which was lovely. Our server herself was lovely but was obviously very busy as at times it was hard to track her down, when we needed help we turned to the server of the table next to us and she did not seem impressed to have to help us at all and was quite rude a few times. The food was lovely, however given how much I paid for the meal - I couldn’t help by feeling a bit let down by the service, and as it was my boyfriends birthday this was a shame.
   

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6. E

   Emma

   London

   2 reviews

   3.0

   2 reviews

   Dined 6 days ago

   1. Overall 3
   2. Food 4
   3. Service 1
   4. Ambience 3

   Normally I wouldn't choose a Sunday night for a celebration night, but it was the only night I could get our young adult children and their partners together. Possibly it would have been more fun on a different night. It was a bonus to see the option of the Samurai set menu being available - and the options and the meal was really good and everyone was happy with their food choices. We tried all the 3 desserts in addition and they were different and excellent. The surroundings were great fun and we loved the slightly over the top decor - great floor! However, for me, the massive downside was the service or rather lack of. Every single waiter we interacted with seemed to want to be somewhere else, probably not even in the restaurant. There was a complete lack of pleasant delivery when setting down our plates - mumbled titles of dishes etc. It was difficult to attract the waiters attention (apart from at the begininng when taking our order and chasing for drinks). Our pre-dinner light bites were unceremoniously thumped down with our starters, with no explanation - instead of being with our drinks. I wondered if this lack of service was because we were all on the set menu (which of course would be both awful and self-defeating) - and I couldn't see any waiters raising much warmth or a smile with anyone else. It felt rather that we were dealing with slightly churlish bouncers who had been given the job of waiting at tables for the night. As regular Ivy customers, I value the extra special service one usually gets which really helps make the evening feel a bit more of an occasion (Chelsea Ivy mostly, but Wimbledon, Richmond & Kensington). Last January we took our son and a friend to the special 1947 set menu experience (which was a great value meal for customers - possibly tight margin for the restaurant) - and we were treated like royalty. That experience made us feel like having cocktails and extras. More importantly it made us feel like coming back.
   

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7. A

   Agnieszka

   Brighton

   1 review

   5.0

   1 review

   Dined 7 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Amazing food and service. Beautiful place, very clean
   

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8. M

   Murat

   Los Angeles

   6 reviews

   3.0

   6 reviews

   Dined on January 10, 2025

   1. Overall 3
   2. Food 3
   3. Service 4
   4. Ambience 5

   Beef dish was not up to par , it was really tough meat not tender at all . Not worth the money tbh
   

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9. R

   Raul

   VIP

   Mexico City

   4 reviews

   3.0

   4 reviews

   Dined on January 9, 2025

   1. Overall 3
   2. Food 3
   3. Service 3
   4. Ambience 3

   Not great food, not great service. Just an ok place
   

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10. R

    Raul

    Perth

    6 reviews

    5.0

    6 reviews

    Dined on January 8, 2025

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Amazing food and setting. Great service. So good we went back twice during our 2 week stay!
    

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