The Ivy Asia, Guildford

Review summary

1. A

   Amgie

   Hampshire

   2 reviews

   4.0

   2 reviews

   Dined 1 day ago

   1. Overall 4
   2. Food 5
   3. Service 5
   4. Ambience 4

   Lovely staff … and food was excellent. Really enjoyed the whole experience.
   

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2. V

   Vee

   London

   3 reviews

   4.0

   3 reviews

   Dined 3 days ago

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 4

   Had a table by the window with Castle View which was very cool. Good was great as well as the service.
   

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3. L

   Leesa

   Surrey

   23 reviews

   5.0

   23 reviews

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Delicious food, a lovely buzzy atmosphere and personal service. It is expensive but is an example of you get what you pay for.
   

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4. A

   Andrew

   Surrey

   8 reviews

   5.0

   8 reviews

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great experience highly recommend it and food was great
   

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5. S

   Salma

   London

   8 reviews

   4.0

   8 reviews

   Dined 4 days ago

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 5

   Champagne was flat and cocktails came after starters and main. Waiter dropped food on my son. Aubergine side was lukewarm. Was a birthday celebration so not ideal. Ok for a normal meal out.
   

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6. K

   Karin

   Berkshire

   13 reviews

   2.0

   13 reviews

   Dined 5 days ago

   1. Overall 2
   2. Food 4
   3. Service 2
   4. Ambience 3

   Lovely food and great atmosphere. If you are there with a large party though do check your bill
   

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7. S

   Susan

   New York City

   2 reviews

   4.0

   2 reviews

   Dined 6 days ago

   1. Overall 4
   2. Food 3
   3. Service 4
   4. Ambience 4

   We were a little disappointed with the food. The prawn rendang curry did not taste authentic and the lamb curry had lamb that had not been well marinated.
   

   The Ivy Asia, GuildfordResponded 3 days ago

   Dear Susan, Thank you for sharing your feedback regarding your recent visit to Ivy Asia. We are sorry to hear that your experience with our dishes did not meet your expectations. Your comments regarding the taste and preparation of the dishes have been noted, and we will be sharing this feedback with our culinary team to review and ensure improvements are made where needed. Thank you once again for your honest feedback, and we hope to welcome you back soon to demonstrate the exceptional dining experience we strive to deliver.
   

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8. L

   Liz

   London

   21 reviews

   3.0

   21 reviews

   Dined 7 days ago

   1. Overall 3
   2. Food 3
   3. Service 3
   4. Ambience 2

   A lovely meal but we were seated near the door on the ground floor which was a bit chilly. Also the lighting was terrible and needed my phone light to read the menu! However, the food and wine was very nice, and a complimentary dessert for my daughter's birthday was a nice touch. Would go back again.
   

   The Ivy Asia, GuildfordResponded 3 days ago

   Dear Liz, Thank you for sharing your experience at Ivy Asia. We’re delighted to hear that you enjoyed the food and wine, and that the complimentary dessert added a special touch to your daughter’s birthday celebration. However, we’re sorry to learn that your seating location and the lighting detracted from your overall experience. We understand how important comfort and ambiance are to an enjoyable dining experience, and we appreciate you bringing this to our attention. Thank you once again for your kind words and constructive feedback. We look forward to seeing you again soon!
   

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9. D

   Danielle

   Hampshire

   3 reviews

   3.0

   3 reviews

   Dined 7 days ago

   1. Overall 3
   2. Food 3
   3. Service 4
   4. Ambience 5

   I have been to the Ivy Asia a few times. A couple of points on todays visit: There were hardly any gluten free dishes on the menu and we both struggled finding something on the menu. We were surprised that the menu did not tell you what dish is gluten free nor was it possible to look it up on the phone as it was not working. The waiter tried to help but he struggled. I personally really miss your stack. One of the waiters jacket looked very dirty.
   

   The Ivy Asia, GuildfordResponded 3 days ago

   Dear Danielle, Thank you for taking the time to share your feedback about your recent visit to Ivy Asia. We apologize for the limited availability of gluten-free options and the lack of clear labelling on our menu. We understand how important it is for guests with dietary requirements to have accessible and accurate information. Your feedback has been shared with our team, and we will work to improve the clarity of our menus and ensure that our staff is well-equipped to assist with dietary inquiries. Additionally, we regret that one of our team members did not present the polished appearance we expect. This will be addressed to ensure we maintain the high standards our guests deserve. We appreciate your comments, and we hope to welcome you back soon for an enjoyable experience.
   

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10. K

    Kevin

    Surrey

    1 review

    5.0

    1 review

    Dined on December 17, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    A most enjoyable evening, with super food, lovely wine and truly fabulous service provided by our waitress Emily. Highly recommended
    

    The Ivy Asia, GuildfordResponded 3 days ago

    Dear Kevin, Thank you for your wonderful feedback! We’re thrilled to hear that you had such an enjoyable evening with us. It’s fantastic to know that you loved the food, wine, and especially the exceptional service provided by Emily. Your recommendation is greatly appreciated, and we can’t wait to welcome you back for another fabulous experience soon.
    

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