The Ivy Cambridge Brasserie

Review summary

1. P

   Pilgrim

   London

   4 reviews

   3.0

   4 reviews

   Dined 1 day ago

   1. Overall 3
   2. Food 5
   3. Service 2
   4. Ambience 4

   Food was excellent. Menu didn't have any details of allergies etc - you had to use a QR code which really interfered with the dining experience. Fine for MacDonalds, not for fine dining. Waitress was not good - seemed not to have been trained. A great wait-person is unobtrusive but there when you need them - this was the opposite. I had to ask her to come over each time we were ready, and then she went into a mode where she'd explain to me that she was "just going to take these things over to that table and then I'll be right back" and did this repeatedly. I don't blame her, she obviously just hadn't been trained well. It's a pity because the food and vibe were good.
   

   Is this helpful?

   Report
2. P

   Phil

   N. Ireland

   14 reviews

   5.0

   14 reviews

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Awesome as usual always feel welcome and great food
   

   Is this helpful?

   Report
3. AG

   AnnG

   Cambridge

   7 reviews

   5.0

   7 reviews

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Fabulous meal and great service as usual. Love this restaurant!
   

   Is this helpful?

   Report
4. D

   Dawn

   Cambridge

   5 reviews

   3.0

   5 reviews

   Dined 4 days ago

   1. Overall 3
   2. Food 3
   3. Service 2
   4. Ambience 4

   We recently visited for a Festive Afternoon Tea, which, unfortunately, was rather average. As is common with most Afternoon Teas, we had some items left over, but we were told there were no boxes during December as it takes too much time for them to pack. However, we were offered the option to purchase a small bag for £1 to take our leftovers. Out of principle, I declined, they then offered to wrap the items in foil. I’m not sure this aligned with the Ivy’s usual high-end branding…? After speaking with the manager they did give me a bag.
   

   Is this helpful?

   Report
5. S

   Sacha

   East Sussex

   4 reviews

   5.0

   4 reviews

   Dined on December 3, 2024

   1. Overall 5
   2. Food 5
   3. Service 4
   4. Ambience 5

   Great dessert! Highly recommend The Ivy Cambridge Brasserie!
   

   The Ivy Cambridge BrasserieResponded on December 8, 2024

   Dear Sacha, We are glad you have enjoyed your dessert. Thank you for the high score. We hope to see you again soon. Kind Regards, The Ivy Cambridge Brasserie.
   

   Is this helpful?

   Report
6. M

   Margot

   Hertfordshire

   85 reviews

   vip
   4.0

   85 reviews

   Dined on December 3, 2024

   1. Overall 4
   2. Food 5
   3. Service 5
   4. Ambience 5

   Such a lovely place. Staff super friendly. Set festive meal was delicious, a bit pricy at £55 and we didn’t get crackers as they were out of stock . Food was delicious though.
   

   • 
   • 
   • 
   • 

   The Ivy Cambridge BrasserieResponded on December 8, 2024

   Thank you for your kind words! We're delighted to hear that you enjoyed the festive meal and found our staff super friendly. We sincerely apologize for the missing crackers—we understand they add a special touch to the festive experience, and we’ll work to ensure better availability in the future. Your feedback about the pricing is appreciated as well, and we’re glad you found the food delicious. We hope to welcome you back again soon for another delightful visit!
   

   Is this helpful?

   Report
7. M

   Mark

   Cambridge

   3 reviews

   vip
   5.0

   3 reviews

   Dined on December 2, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   Wonderful service. Not just us, lovely seeing others around us being served
   

   The Ivy Cambridge BrasserieResponded on December 8, 2024

   Thank you for the high score. We hope to see you again soon. Kind Regards, The Ivy Cambridge Brasserie.
   

   Is this helpful?

   Report
8. P

   Peter

   London

   5 reviews

   5.0

   5 reviews

   Dined on November 30, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Wonderful food and fantastic service, salmon starter was amazing and the steaks cooked to perfection
   

   The Ivy Cambridge BrasserieResponded on December 8, 2024

   Thank you so much for your wonderful feedback! We're thrilled to hear you enjoyed the salmon starter and that the steaks were cooked to perfection. It's great to know our food and service left such a positive impression. We look forward to welcoming you back for another fantastic experience soon!
   

   Is this helpful?

   Report
9. S

   Steve

   Cambridge

   1 review

   5.0

   1 review

   Dined on November 29, 2024

   1. Overall 5
   2. Food 4
   3. Service 4
   4. Ambience 5

   Very enjoyable occasion, great ambiance good food and Service. Always a pleasure.
   

   The Ivy Cambridge BrasserieResponded on December 8, 2024

   Thank you for your lovely feedback! We're delighted to hear that you enjoyed the ambiance, food, and service. It's always a pleasure to have you with us, and we look forward to hosting you again for more enjoyable occasions!
   

   Is this helpful?

   Report
10. P

    Peter

    Essex

    3 reviews

    4.0

    3 reviews

    Dined on November 24, 2024

    1. Overall 4
    2. Food 4
    3. Service 5
    4. Ambience 5

    My only disappointment was my Beef (Sunday Roast) was tough and chewy
    

    • 

    The Ivy Cambridge BrasserieResponded on December 8, 2024

    Thank you for your feedback. We're sorry to hear that the beef in your Sunday Roast didn't meet your expectations. This is certainly not the quality we strive for, and we’ll share your comments with our kitchen team to ensure improvements are made. We hope you'll give us another chance to provide you with a better experience next time. Thank you for bringing this to our attention!
    

    Is this helpful?

    Report