The Ivy in the Park

Review summary

1. V

   Valerie

   London

   4 reviews

   3.0

   4 reviews

   Dined today

   1. Overall 3
   2. Food 3
   3. Service 2
   4. Ambience 3

   Not my first time at Ivy, although definitely least favourite visit. Service was slow, lacking attentiveness, kindness, care. Waiters weren’t confident with what they’re bringing to the table, didn’t refill waters, no follow up questions, no proactiveness to wipe the table, just served the main dish on top of some spilled sauce. Food was quite disappointing this time, too. Ambiance - decor is lovely as usual, but waiters going up and down the restaurant with deliveries did kill the mood. If this was my first time - I would not be back.
   

   The Ivy in the ParkResponded today

   Dear Valerie, I hope you are well and thank you for sharing your feedback. I am very sorry you didn’t enjoy your last experience with us because of both food and service. We always try our very best to provide the best food and service possible and I am very sorry this wasn’t the case. I hope you will give another opportunity and you will be back to dine at The Ivy In The Park. Kindest regards, Luca
   

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2. m

   mike

   London

   1 review

   3.0

   1 review

   Dined 2 days ago

   1. Overall 3
   2. Food 4
   3. Service 1
   4. Ambience 4

   Had to serve own wine and remind staff for mustard
   

   The Ivy in the ParkResponded today

   Dear mike, I hope you are well and thank you for sharing your feedback. I am very sorry you didn’t enjoy your last experience with us. We always strive to provide the best food and service possible and I am very sorry this wasn’t the case. I hope you will give another opportunity and you will be back to dine at The Ivy In The Park. Kindest regards, Luca
   

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3. S

   Saikat

   London

   1 review

   5.0

   1 review

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Ivy never disappoints. Food, ambiance, service everything was perfect.
   

   The Ivy in the ParkResponded 2 days ago

   Dear Saikat, I hope you are well and thank you for your lovely review and message. We are glad you enjoyed your time at the restaurant and we look forward to welcoming you again soon. Kind regards, Luca
   

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4. R

   Robert

   London

   2 reviews

   4.0

   2 reviews

   Dined 5 days ago

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 4

   Very good service , food was quality and great table .
   

   The Ivy in the ParkResponded 3 days ago

   Dear Robert, I hope you are well and thank you for taking the time to write a positive review. We are glad you enjoyed your time at the restaurant and we look forward to welcoming you again soon. Kind regards, Luca
   

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5. J

   Jim

   London

   1 review

   3.0

   1 review

   Dined 5 days ago

   1. Overall 3
   2. Food 3
   3. Service 3
   4. Ambience 2

   Booked a table for my anniversary. Responded to all the text messages to confirm I was going to make my reservation. When time came, long queue out the door and made to wait as our table wasn’t ready. I know you have 15mins grace period to get there on time but it seems this courtesy is one way. Very busy inside and staff were clearly busy. Wine was warm so had or order ice and the steak special I ordered was tough as leather. Thankfully the staff replaced the steak without fuss and took it off the bill without me asking. Very kind. But overall, ambience was more fast food than fine dining. Disappointing as eaten at so many Ivy’s including the original and all been a lot nicer than the Canary Wharf one. Maybe just a bad night, will try again.
   

   The Ivy in the ParkResponded 2 days ago

   Dear Jim, I hope you are well and thank you for sharing your feedback. I am very sorry you didn’t enjoy your last experience with us because of the wait and the food not up to standards. We always strive to provide the best food and service possible and I am very sorry this wasn’t the case. I hope you will give another opportunity and you will be back to dine at The Ivy In The Park. Kindest regards, Luca
   

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6. N

   Nicola

   N. Ireland

   12 reviews

   5.0

   12 reviews

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   As always good and service outstanding. Never disappointed.
   

   The Ivy in the ParkResponded 3 days ago

   Dear Nicola, I hope you are well and thank you for your kind words. We are glad you enjoyed your time at the restaurant and we look forward to looking after you again soon. Kind regards, Luca
   

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7. A

   Antonia

   London

   5 reviews

   3.0

   5 reviews

   Dined 6 days ago

   1. Overall 3
   2. Food 3
   3. Service 3
   4. Ambience 3

   It’s a lovely restaurant but not as posh as the original Ivy up near Shaftesbury Ave. The diners sitting next to us were wearing big t-shirts so they made the place look scruffy and downmarket. Out of the 5 of us 4 dinners were excellent, one wasn’t good at all (tough & inedible in places) - the chicken Milanese from the main menu. No one came to check if our meals were ok. We didn’t complain and paid for it but it did dent the experience.
   

   The Ivy in the ParkResponded 3 days ago

   Dear Antonia, I hope you are well and thank you for sharing your feedback. I am very sorry you didn’t enjoy your last experience with us. We always strive to provide the best food and service possible and I am very sorry this wasn’t the case. I hope you will give another opportunity and you will be back to dine at The Ivy In The Park. Kindest regards, Luca
   

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8. Y

   Yoshi

   London

   1 review

   5.0

   1 review

   Dined 7 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We was served by the charming Babis, made us feel very welcome and was super helpful.
   

   The Ivy in the ParkResponded 6 days ago

   Dear Yoshi, I hope you are well and thank you for your kind words about Babis. We are glad you enjoyed your time at the restaurant and we look forward to looking after you again soon. Kind regards, Luca
   

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9. j

   jon

   London

   2 reviews

   2.0

   2 reviews

   Dined 7 days ago

   1. Overall 2
   2. Food 4
   3. Service 2
   4. Ambience 4

   Booked a table for a breakfast meeting at 8am (earliest booking time). They did not open their doors to people until 7.59am. There was 25 people waiting in the cold and then had to queue to get seated by one receptionist. I understand that they may not start serving till 8am but they should seat people before then.
   

   The Ivy in the ParkResponded 7 days ago

   Dear jon, I hope you are well and thank you for sharing your feedback. I am very sorry you didn’t enjoy your last experience with us. We do open a little before at least to let guests in when we can, but unfortunately it is not always possible. I hope you will give another opportunity and you will be back to dine at The Ivy In The Park. Kindest regards, Luca
   

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10. G

    Gareth

    VIP

    London

    1 review

    5.0

    1 review

    Dined on January 20, 2025

    1. Overall 5
    2. Food 5
    3. Service 4
    4. Ambience 5

    Great location, used many times, service wasn’t quite up to usual standards.
    

    The Ivy in the ParkResponded on January 22, 2025

    Dear Gareth, I hope you are well and thank you for taking the time to write a review. We are glad you enjoyed your time at the restaurant, but I am very sorry you felt the service not as good as usual. We look forward to welcoming you again soon. Kind regards, Luca
    

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