The Ivy in the Park

Review summary

1. A

   Alex

   Birmingham

   2 reviews

   5.0

   2 reviews

   Dined 3 days ago

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   Delicious food, nice drinks and exceptional service
   

   The Ivy in the ParkResponded 2 days ago

   Dear Alex, I hope you are well and thank you for your kind words. We are glad you enjoyed your time at the restaurant and we look forward to looking after you again soon. Kind regards, Luca
   

   Is this helpful?

   Report
2. j

   jola

   London

   2 reviews

   1.0

   2 reviews

   Dined 4 days ago

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 1

   Dined here on Saturday. Thought the food was good and the service was good aswell. My friends and I spotted a mouse on the floor next to where we had dined near the balcony. Unfortunately this ruined the experience.
   

   Is this helpful?

   Report
3. S

   Steven

   London

   10 reviews

   vip
   5.0

   10 reviews

   Dined on November 18, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   Had a great dinner here and a specific thanks to Camilla who looked after our table. Camilla was really kind, attentive and really friendly so a perfect host.
   

   The Ivy in the ParkResponded 2 days ago

   Dear Steven, I hope you are well. Thank you for your kind words and for mentioning Kamilla. We are glad you enjoyed your time at the restaurant and we look forward to looking after you again soon. Kind regards, Luca
   

   Is this helpful?

   Report
4. S

   Sandra

   London

   2 reviews

   3.0

   2 reviews

   Dined on November 14, 2024

   1. Overall 3
   2. Food 3
   3. Service 2
   4. Ambience 3

   Waitor was nervous and yaling around us Plates were cold and he forgot our starter to share Very disappointed as this is my 5 time at the ivy with second bad experience with waitor Not the same …
   

   The Ivy in the ParkResponded on November 15, 2024

   Dear Sandra, I hope you are well and thank you for sharing your feedback. I am very sorry you didn’t enjoy your last experience with us. We always strive to provide the best food and service possible and I am very sorry this wasn’t the case. I hope you will give another opportunity and you will be back to dine at The Ivy In The Park. Kindest regards, Luca
   

   Is this helpful?

   Report
5. M

   M

   London

   1 review

   1.0

   1 review

   Dined on November 14, 2024

   1. Overall 1
   2. Food 2
   3. Service 1
   4. Ambience 3

   We booked a specific menu on the notes of the booking that on the day was not available because they had removed it. When they called to confirm the booking, nothing was mentioned of the menu removal. Providing this information in advance would have been key as we would have gone somewhere else. The response from the waiter when we asked about this,was that it had nothing to do with them. And that they had made sure it was fully removed from that day onwards. In my opinion, service could be a lot better and I would have expected the staff to honor the booking.
   

   The Ivy in the ParkResponded 7 days ago

   Dear M, I hope you are well and thank you for sharing your feedback. I am very sorry you didn’t enjoy your last experience with us because the menu was not available. I hope you will give another opportunity and you will be back to dine at The Ivy In The Park. Kindest regards, Luca
   

   Is this helpful?

   Report
6. L

   Leah

   London

   21 reviews

   5.0

   21 reviews

   Dined on November 11, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Friendly kind and professional start The food delicious ! Good price
   

   The Ivy in the ParkResponded on November 14, 2024

   Dear Leah, Thank you for your lovely review. We are glad you enjoyed your time at the restaurant and we look forward to welcoming you back soon. Kind Regards, Kim
   

   Is this helpful?

   Report
7. P

   Petya

   London

   1 review

   3.0

   1 review

   Dined on November 10, 2024

   1. Overall 3
   2. Food 5
   3. Service 2
   4. Ambience 5

   The food was amazing as always, but our waitress was to pushy. It felt like we are in a rush to eat and drink so we have to leave quickly. I don’t like this kind of service
   

   The Ivy in the ParkResponded on November 14, 2024

   Dear Petya, Thank you for sharing your feedback. I am very sorry you didn’t enjoy your last experience. We always strive to provide the best food and service possible. I hope you will give us another opportunity and you will be back to dine at The Ivy In The Park. Kindest regards, Kim
   

   Is this helpful?

   Report
8. C

   Clare

   London

   4 reviews

   1.0

   4 reviews

   Dined on November 10, 2024

   1. Overall 1
   2. Food 3
   3. Service 4
   4. Ambience 4

   I have a nut allergy and I put it in the box when booked I then told the staff twice I was eating a chicken roast when my lip started swelling I spat the food out and my husband checked plate there was raw almonds on plate x thankgod I never swallowed rinsed mouth took antihistamine but never had to use Epi pen If this had been a child or someone that swallowed it could have been a lot worse I love the ivy They must train there staff and staff must check esp chef and listen They knew I had a allergy told them three times x They must remove raw nuts from menu
   

   The Ivy in the ParkResponded on November 11, 2024

   Dear Claire, I hope you are feeling better and thank you for sharing your feedback. I am very sorry you experienced this issue during your recent visit. As mentioned I will contact you today to discuss further. Kind Regards, Kim
   

   Is this helpful?

   Report
9. A

   Arron

   London

   3 reviews

   5.0

   3 reviews

   Dined on November 9, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   2nd visit and it’s such a great place. Staff was great and food was great again. Will be coming back!.
   

   The Ivy in the ParkResponded on November 11, 2024

   Dear Arron, I hope you are well and thank you for the positive rating. We are glad you enjoyed your 2nd experience with us and we look forward to welcoming you again soon. Kind regards, Kim
   

   Is this helpful?

   Report
10. J

    Jonathan

    Yorkshire

    1 review

    5.0

    1 review

    Dined on November 8, 2024

    1. Overall 5
    2. Food 4
    3. Service 5
    4. Ambience 5

    Excellent food, great service and the dessert cocktails were amazing
    

    The Ivy in the ParkResponded on November 14, 2024

    Dear Jonathan, I hope you are well and thank you for taking the time to write a positive review. We are glad you enjoyed your time at the restaurant and we look forward to welcoming you again soon. Kind regards, Luca
    

    Is this helpful?

    Report