The Ivy Richmond Brasserie

Review summary

1. AD

   AlanD

   London

   4 reviews

   2.0

   4 reviews

   Dined 2 days ago

   1. Overall 2
   2. Food 3
   3. Service 2
   4. Ambience 3

   The overall experience was poor. Not able to accommodate my wife who is garlic intolerant and severely restricted choice. Drinks ordered were subsequently not available. One of the courses was luke warm (decided not to return as I wanted to have a meal with my wife and not in turns like the drinks). Much better options- Q Verde and Ma Cuisine who are more accommodating, better food and less expensive
   

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2. J

   Jean

   London

   9 reviews

   5.0

   9 reviews

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We caught up with a cousin for lunch at the Ivy Richmond Brasserie and had a very enjoyable meal. It was our first time there and we were pleasantly surprised at the welcoming ambience as we entered. The decor is delightful and there is enough space between tables so that one isn't forced to listen to the neighbour's chat but can hear one's own conversation even though the place was busy. Our two chosen dishes from the 1917 Menu were excellent (the chicken satay starter and the Seabass) and good value although the extra "sides" were small for the price. We chose deserts from the main menu and they were delicious followed by good coffee. The service was great too, courteous and efficient, so, all in all, we had a good time and would go again.
   

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3. W

   Wanji

   London

   12 reviews

   5.0

   12 reviews

   Dined on February 21, 2025

   1. Overall 5
   2. Food 5
   3. Service 4
   4. Ambience 5

   Lonely brunch catch up time delightful breakfast cooked to perfection! Thank you
   

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4. E

   Elma

   London

   4 reviews

   5.0

   4 reviews

   Dined on February 15, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   Lovely dinner nd service - some things over priced like an expreso in a martini glass with the ce £6.50!
   

   The Ivy Richmond BrasserieResponded on February 17, 2025

   Thank you for rating and your feedback
   

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5. M

   Mark

   VIP

   London

   7 reviews

   5.0

   7 reviews

   Dined on February 13, 2025

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   You can rely on the Ivy richmond to be a proper night out . Great staff and atmosphere and great building
   

   The Ivy Richmond BrasserieResponded on February 19, 2025

   Thank you for the high star rating and feedback! We look forward to seeing you again soon
   

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6. S

   Sean

   London

   1 review

   3.0

   1 review

   Dined on February 11, 2025

   1. Overall 3
   2. Food 3
   3. Service 1
   4. Ambience 4

   Our waiter was terrible , rushed us for food orders before even taking drinks order. Waving a knife in front of us and dropping cutlery onto the table. Had to get our coats and belonging from the store room as no one about .
   

   The Ivy Richmond BrasserieResponded on February 13, 2025

   Dear Sean, we are very sorry that your experience wasn’t up to our usual standards we strive for. We would like to reassure you that we take all feedback’s on board to improve our guests experience.
   

   1 person found this helpful

7. P

   Peter

   London

   18 reviews

   4.0

   18 reviews

   Dined on February 11, 2025

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 4

   Food was excellent but need to order Syed dishes at extra cost. The service was outstanding. Tables for two were very close together.
   

   The Ivy Richmond BrasserieResponded on February 12, 2025

   Thank you for rating!
   

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8. A

   Andrea

   London

   3 reviews

   2.0

   3 reviews

   Dined on February 9, 2025

   1. Overall 2
   2. Food 2
   3. Service 1
   4. Ambience 3

   I used to like going to Richmond Ivy but the place has changed a lot. It used to be a better place but now it has gone from good to bad. The prices has increased unbelievably. Just simple and basic Egg Benedict is now £20, which is too high I think for what you get. A burned and hard to chew bread with a lot of hollandaise sauce. The service wasn’t great either, had to ask for a tap water 3times until they brought it to our table and the quality of a cappuccino and cafe late was worst than the one you get in Starbucks. Good to know but I won’t be going back there now for a very long time.
   

   The Ivy Richmond BrasserieResponded on February 11, 2025

   Dear Andrea, we are very sorry that your experience wasn’t up to our usual standards we strive for. We would like to reassure you that we take all feedback’s on board to improve our guests experience.
   

   1 person found this helpful

9. G

   Georges

   London

   4 reviews

   3.0

   4 reviews

   Dined on February 9, 2025

   1. Overall 3
   2. Food 4
   3. Service 4
   4. Ambience 4

   We had a lovely lunch with food being nicely cooked, although some of the food was a bit overcooked. Children's menu was good and relatively healthy, which is nice to see in the redtaurants. The only big development point is to include more palatable wines in the menu by glass as our malbec was undrinkable, while we paid £14 per medium glass.
   

   The Ivy Richmond BrasserieResponded on February 11, 2025

   Thank you for your feedback, we hope to see you again soon!
   

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10. K

    Kunita

    VIP

    London

    51 reviews

    4.0

    51 reviews

    Dined on February 8, 2025

    1. Overall 4
    2. Food 4
    3. Service 4
    4. Ambience 4

    Great location for lunch and dinner
    

    The Ivy Richmond BrasserieResponded on February 11, 2025

    Dear Kunita, thank you for your feedback! We hope to see you soon
    

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