The Ivy St John's Wood

Review summary

1. C

   Colin

   London4 reviews

   5.0

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Amazing place for early dinner. Thank you all at the Ivy
   

   Is this helpful?

2. C

   Claire

   London1 review

   2.0

   Dined 6 days ago

   1. Overall 2
   2. Food 2
   3. Service 1
   4. Ambience 3

   Very disappointing experience from an old favourite. The service was incredibly slow and poor, feeling very disorganised and slap-dash all night. The waiter taking our orders tried to walk away my companion ordered and before I did! We had to ask for our drinks order to be chased up 3 times and were almost finished our meal by the time they arrived, and my tea after dinner took more than 20 minutes to arrive. The food was also not nearly as good as previously - the crispy duck salad had obviously been plated hours before as parts of the sale were stuck to the plate, and the duck was no longer crisp and shredded, rather roughly chopped, not very crisp and mostly fat and skin, and there was basically no easy greens. The value just isn't there for us anymore - very sad
   

   Is this helpful?

3. V

   Vincent VIP

   London13 reviews

   5.0

   Dined on March 3, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Amazing restaurant great service and food was amazing
   

   Is this helpful?

4. S

   Stan

   Buckinghamshire2 reviews

   5.0

   Dined on February 27, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Superb location for a business lunch, great service and food in a really nice atmosphere. Always a favourite of mine as it maintains a high standard from the moment you’re welcomed by the maitre D. Bravo
   

   Is this helpful?

5. D

   Dalia

   Demoland (US)8 reviews

   5.0

   Dined on February 14, 2025

   1. Overall 5
   2. Food 5
   3. Service 4
   4. Ambience 4

   I had a best time in the IVy last Friday. The food and the service was outstanding. The set menu was £65 PP but they charged us too much on alcohol for only three glasses of wine. But I definitely go back to it.
   

   • 

   Is this helpful?

6. OT

   OpenTable Diner

   London2 reviews

   2.0

   Dined on February 13, 2025

   1. Overall 2
   2. Food 2
   3. Service 2
   4. Ambience 2

   - Dined at the Ivy in St John’s Wood and had the Valentine’s set menu, unfortunately the experience didn’t live up to expectations - Asked for Rosé and twice what we requested was out of stock, ended up forced to order the most expensive Rosé with no consideration - Side dishes not brought out with main meal - Overall slightly disappointed and didn’t feel value for money
   

   Is this helpful?

7. s

   sanjay

   Hertfordshire1 review

   2.0

   Dined on February 3, 2025

   1. Overall 2
   2. Food 1
   3. Service 3
   4. Ambience 4

   When we walked in excellent service, but they put us in a really tiny table, we had to ask them to move us which they did. Food is so so I wouldn't rate it brilliant my wife ordered a soup. I ordered a main meal but the soup came before the main meal.
   

   Is this helpful?

8. p

   phil

   Hampshire10 reviews

   4.0

   Dined on January 21, 2025

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 5

   Great decor, quiet, good food. Slowish but friendly service.
   

   Is this helpful?

9. L

   Lisa

   London1 review

   2.0

   Dined on January 11, 2025

   1. Overall 2
   2. Food 1
   3. Service 3
   4. Ambience 3

   Over prices, Small Portions, Cod was more batter and frozen, wine expensive, Not very busy for a Saturday night and cold, I can see why
   

   The Ivy St John's WoodResponded on January 19, 2025

   Dear, we are sorry to hear that you have had such a negative experience. Our team is dedicated to providing excellent customer service, and we strive for 100% satisfaction with every appointment. We would like the opportunity to rectify this situation and help make it right for you. Kind regards, The Ivy St John's wood.
   

   Is this helpful?

10. S

    Susan

    Washington DC44 reviews

    3.0

    Dined on January 5, 2025

    1. Overall 3
    2. Food 3
    3. Service 3
    4. Ambience 3

    The Ivy is keen to position itself as “upscale“, but our experience was decidedly mid. We went for an early dinner, and despite a completely empty dining room, the hostess wanted to seat us very near the door, and nearest the entrance to the service area. Some of the patrons at the bar were wearing ball caps, in spite of the restaurant’s posted dress code, and management decided not to enforce its own rules. The food was okay, but not special. The liquor selection was equally mid, with absolutely no single malt scotches - in the UK? - and a weak selection of American bourbons. The icing on the cake was the cocktail menu, or as they spelled it on the printed menus, “cocktial”.  The waiter eagerly brought us the dessert menu following the entrees, but when it was time to order something sweet, we couldn’t get arrested! So we paid the bill and left.  Weak.
    

    The Ivy St John's WoodResponded on January 12, 2025

    Sorry that we disappointed you Susan, thank you for the feedback and we will try to be better to be more memorable! the Ivy team
    

    Is this helpful?