The Ivy Temple Row

Review summary

1. A

   Annette

   Warwickshire

   11 reviews

   4.0

   11 reviews

   Dined 1 day ago

   1. Overall 4
   2. Food 5
   3. Service 5
   4. Ambience 5

   Overall a great experience - The Ivy in Birmingham as in London is always busy, the service team are brilliant and the food is very good. We were a table of four and can highly recommend the duck rendang - a particular favourite. Minor criticism in that more bar seating would be useful (we were early for our reservation) but on the whole worth a visit for celebrations or just because. You do need to book though as you are unlikely to get a table otherwise.
   

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2. J

   John

   Dublin

   2 reviews

   5.0

   2 reviews

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Staff were incredible and very welcoming with great food on offer.
   

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3. C

   Carl

   Birmingham

   1 review

   5.0

   1 review

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Good food and great table but unfortunately put for a special message request on the email that wasn't delivered which was really disappointing when I was trying to make a good impression in a lovely restaurant.!!!
   

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4. C

   Caroline

   Worcestershire

   3 reviews

   5.0

   3 reviews

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Lovely food and excellent service as usual, thank you
   

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5. J

   Judith

   Birmingham

   1 review

   5.0

   1 review

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Special lunch for a friend's birthday. Didn't disappoint.
   

   The Ivy Temple RowResponded 4 days ago

   Hello Judith, Thank you so much for your kind review. We are so pleased that you both enjoyed your lunch visit yesterday and very much hope that your friend enjoyed the rest of their celebrations! We look forward to welcoming you back again soon! Many thanks, The Ivy Temple Row
   

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6. J

   Joan

   London

   1 review

   2.0

   1 review

   Dined on January 11, 2025

   1. Overall 2
   2. Food 1
   3. Service 2
   4. Ambience 4

   They tried to charge me for a drink I hadn't ordered. The food was cold and the service was slow.
   

   The Ivy Temple RowResponded 7 days ago

   Good afternoon Joan, Thank you for taking the time to share your feedback following your visit on Saturday afternoon. We are truly sorry to hear about your recent experience with us. It’s disappointing to know we fell short in providing the high level of service and quality we aim to deliver, especially as you have dine with us many times before. We take feedback like this very seriously and will be sure to speak with your server about your visit. Once again, for taking the time to leave us this feedback, we very much hope that we get the opportunity to welcome you back again. We have updated your booking profile to ensure that you are looked after on your next visit. Many thanks, The Ivy Temple Row
   

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7. D

   Debbie

   San Diego

   1 review

   5.0

   1 review

   Dined on January 8, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Fantastic decor and experience with excellent service
   

   The Ivy Temple RowResponded on January 9, 2025

   Good Morning Debbie, Thank you so much for taking the time to leave us this review. We are so pleased that you enjoyed your lunch visit yesterday and look forward to welcoming you back for another visit soon! Many thanks, The Ivy Temple Row
   

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8. C

   Caroline

   Worcestershire

   3 reviews

   5.0

   3 reviews

   Dined on January 5, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   This is an outstanding reataurant and a total joy to visit.
   

   The Ivy Temple RowResponded on January 6, 2025

   Hello Caroline, Thank you so much for taking the time to leave us this review. We are so pleased that you enjoyed your lunch visit yesterday and that we could be part of the birthday celebrations. Wishing you a very 'Happy New Year!' and we look forward to welcoming you back for your next visit. Many thanks, The Ivy Temple Row
   

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9. G

   Greg

   Worcestershire

   5 reviews

   4.0

   5 reviews

   Dined on January 4, 2025

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 4

   It was as ever a lovely venue, my wife’s choice was delivered without a sauce which is part of the menu choice so we had to ask. I asked for mustard and was told French or English the next server said only English. The biggest bug bare is we do love this place and try to collect the points and 5/5 visits since the app no points have been added. I still think it’s fab but they just need to execute better on the smaller things.
   

   The Ivy Temple RowResponded on January 6, 2025

   Good afternoon Greg, Thank you for taking the time to leave us this review following you visit on Saturday. We are so pleased that you continue to enjoyed your visits to the Ivy and for providing further feedback of your visit. We understand how important the finer details are in ensuring a seamless dining experience, and we’ll be addressing these points with our team to ensure we get it right every time. Regarding the app and points, we’re sorry to hear about the trouble. It can take up to 74 hours for the points to show on your app. We will message you directly so that we can look into any points that are missing to we can ensure your visits are properly credited. Thank you once again for taking the time to leave us this feedback. Many thanks, The Ivy Temple Row
   

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10. S

    Samantha

    Warwickshire

    8 reviews

    5.0

    8 reviews

    Dined on January 1, 2025

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Always a pleasure especially at this time of year. It’s become a family tradition
    

    The Ivy Temple RowResponded on January 2, 2025

    Hello Samantha, Thank you for taking the time to leave us this review following your visit yesterday! We are so pleased that you enjoyed your visit and the Ivy now plays a part in your family traditions. Wising you a very 'Happy New Year!' The Ivy Temple Row
    

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