The Library at County Hall

Review summary

1. L

   Laura

   VIP

   Los Angeles

   90 reviews

   5.0

   90 reviews

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   What a wonderful place to have high tea. A very delicious high tea, I chose the vegan high tea which was great. The view is unbeatable, The Thames, Big Ben and Parliament right out the window. The service was impeccable. I would highly recommend it, although it is a bit expensive, it is worth it.
   

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2. D

   David

   Denver

   60 reviews

   4.0

   60 reviews

   Dined on February 18, 2025

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 5

   Really enjoyed our afternoon tea here. Can't beat the setting in a library across the river from Big Ben, so you'll pay for the privilege, but it's worth it.
   

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3. S

   Sarah

   London

   2 reviews

   2.0

   2 reviews

   Dined on February 15, 2025

   1. Overall 2
   2. Food 2
   3. Service 2
   4. Ambience 3

   This was our 2nd time at the County Hall Library, we had booked again because our previous experience had been so memorable. Unfortunately, the same could not be said this time. We had booked the Free Flowing Afternoon Tea Special, and had written in the special requests that it was a 70th birthday celebration and could we have more sandwiches and fewer cakes, obviously no-one read the request as we had to ask for more sandwiches, (which we had to pay extra for) and cakes were left on the tray. We also had to remind the waiter several times to top up our glasses. The service was poor, and considering how much you pay, it wasn't worth it. Such a shame as our previous experience had been such a highlight.
   

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4. S

   Sarah

   New York City

   1 review

   1.0

   1 review

   Dined on February 15, 2025

   1. Overall 1
   2. Food 3
   3. Service 1
   4. Ambience 3

   The photos of the view are accurate. And that’s what I would say was the only good part. I booked tea for two and I chose the £55 option with tea, pastries, and sandwiches. When we arrived we were asked if we would like sparkling wine or champagne and we said yes. She said “ok champagne?” And we said sure. We got the tea and champagne and food and then were offered a refill on the champagne. Imagine my shock when the bill came and it was £247.50. We were charged for the champagne tea special (£90 each) and £20 each for the refill and £27.50 for a “service fee” lol. Unbelievably sneaky. The waitress saw the shock on my face and just kept asking “so separate cards?” without a care in the world, like this is a common to scam customers of money. Really soured my layover experience in London.
   

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5. A

   Amanda

   London

   2 reviews

   5.0

   2 reviews

   Dined on February 5, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Beautiful setting with great views over Elizabeth Tower and the Houses of Parliament. Staff very attentive, beautiful food would visit again and recommend to friends
   

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6. H

   HYEMIN

   London

   1 review

   1.0

   1 review

   Dined on February 4, 2025

   1. Overall 1
   2. Food 2
   3. Service 1
   4. Ambience 3

   It was the worst racist restaurant, from the sarcastic staff as soon as they entered to the restaurant, to the staff who talked back throughout the serving~
   

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7. T

   Tracie

   Cincinnati

   30 reviews

   5.0

   30 reviews

   Dined on February 4, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The tea was wonderful! Our server shared very interesting info about the library and its history. The food was super yummy and we absolutely loved the sweets! The view was also amazing! Highly recommend!
   

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8. A

   Astrid

   Berlin

   1 review

   5.0

   1 review

   Dined on February 3, 2025

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   Wundervoller Ort toller mit großartiger Aussicht. Super aufmerksamer Service. Sehr schöne schöne Stimmung und Atmosphäre.
   

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9. T

   Trevor

   Yorkshire

   2 reviews

   4.0

   2 reviews

   Dined on January 17, 2025

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 4

   Good service, knowledgeable and helpful staff Nice food, presented well Just feel it was a little expensive when all considered although in line with other establishments
   

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10. L

    Laura

    Washington DC

    2 reviews

    4.0

    2 reviews

    Dined on January 16, 2025

    1. Overall 4
    2. Food 5
    3. Service 3
    4. Ambience 4

    Gorgeous space with fantastic views, ambience, and special feel. Food and teas lovely. It was the service (a bit mid-day lazy and unrefined) and the quantity of food (cakes are shared, not one each, and only the equivalent of one sandwich per person) that were disappointing for the price.
    

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