The Lola - Cocktail Lab & Eatery

Review summary

1. M

   Mahi

   Toronto

   2 reviews

   3.0

   2 reviews

   Dined 1 day ago

   1. Overall 3
   2. Food 3
   3. Service 3
   4. Ambience 4

   The service was very slow! Please add more vegetarian/Vegan options. The vibes were ok! It was a bit too loud to communicate with other people. Our table was on the right side of the bar/entrance and all the way back by the DJ and so it was very dark compared to the other sides and the seatings were very close so it made us feel a bit uncomfortable. The food was a bit pricier for its quality.
   

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2. L

   Lizzie

   New Jersey

   1 review

   2.0

   1 review

   Dined 2 days ago

   1. Overall 2
   2. Food 3
   3. Service 3
   4. Ambience 1

   music was obnoxiously loud, told us we couldn’t order the bottomless dinner/lunch even though over the phone they confirmed we could do it, service was meh
   

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3. G

   Greg

   New York City

   2 reviews

   4.0

   2 reviews

   Dined on February 2, 2025

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 4

   Food was great service is great WAY TOO LOUDDDD. Gotta turn it down to hear waiter or staff
   

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4. E

   Endy

   Pittsburgh

   3 reviews

   4.0

   3 reviews

   Dined on February 2, 2025

   1. Overall 4
   2. Food 3
   3. Service 4
   4. Ambience 5

   The Lola was a bougie brunch spot! Enjoyed the atmosphere and DJ! Food was good. Definitely a unique experience.
   

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5. A

   Ann

   New York City

   4 reviews

   1.0

   4 reviews

   Dined on February 2, 2025

   1. Overall 1
   2. Food 2
   3. Service 1
   4. Ambience 2

   Worst dining experience ever. We were rushed out due to a private event coming in that we were not informed about prior and we had this reservation for weeks. Service was horrible - someone in our party has a nut allergy and we asked for no nuts on the board but they brought nuts anyway. Other members of our party did not receive the drinks they ordered (yet we were charged for them). And in the end, we received the wrong bill and was too rushed to fix it. Oh and the food was below average. Will never be returning or recommending to anyone.
   

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6. R

   Rashida

   New York City

   1 review

   5.0

   1 review

   Dined on February 1, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   If you go to the Lola, you have to ask for Jenna. She was an amazing waiteress. The Lola in general was 10/10, would recommend.
   

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7. OT

   OpenTable Diner

   New York City

   1 review

   3.0

   1 review

   Dined on January 26, 2025

   1. Overall 3
   2. Food 3
   3. Service 5
   4. Ambience 2

   The Lola is a ton of fun but had trouble getting in touch with the restaurant to change reservation. Originally had table for 6 but tried to call the day before to see if possible to change to 9. Called over the course of a few hours for the day before and morning of and couldn’t get through. Tried messaging through Open Table and dm’ing on Instagram but no response. Staff appeared annoyed and were not very understanding when we asked to about possibility to change in person. Our server however was incredible and attentive even in a crazy environment!
   

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8. J

   Jennifer

   New York City

   1 review

   5.0

   1 review

   Dined on January 25, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   I had a party of 7 and our waitress was Monica who was FANTASTIC! She was very patient and understanding (came by like 3 times to see if we were ready to order 😅). Everyone loved their food and drinks. I personally got the strawberry salad and steak. I tried their white sangria and omg 😍. I don’t usually enjoy alcohol but the sangria was SO good. They have a cute photo area to take pictures which was super cute and fun. The music was a good vibe. This was our first time and Monica was really great at making sure everyone was good. We will definitely be back!
   

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9. R

   Rose

   VIP

   New York City

   8 reviews

   4.0

   8 reviews

   Dined on January 12, 2025

   1. Overall 4
   2. Food 5
   3. Service 5
   4. Ambience 5

   We were celebrating my nieces 21st birthday and we had a great experience. Our waitress was outstanding, attentive, pleasant and knowledgeable. The food was great, we were all very satisfied with our appetizers and entrees they we all delicious!! Great place for birthday celebration and younger folks between 21 and 35…great vibe and D.J. The only issue was the hostess came to the table and told us we had hurry up because the had a 10:30pm reservation, even tough it was 9:30pm and there were tables that were there before us and they were not approached. So just a bit disappointed in her customer service.
   

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10. J

    Jessica

    VIP

    Phoenix

    3 reviews

    2.0

    3 reviews

    Dined on January 8, 2025

    1. Overall 2
    2. Food 4
    3. Service 1
    4. Ambience 2

    Great food however it’s ruined with absolutely terrible service and cheesy vibes. The waitstaff acted as if the patrons were a bother and had a terrible attitude. I wouldn’t bother with this place and venture it’ll close in less than a year as it lacks an identity and doesn’t seem to care about its customers. Do better. You’re in the service industry.
    

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