The Madrona

Review summary

1. T

   Tripp

   VIP

   Los Angeles

   2 reviews

   1.0

   2 reviews

   Dined today

   1. Overall 1
   2. Food 1
   3. Service 5
   4. Ambience 5

   Sadly we had to send two of our four entrees back. The duck smelled and was inedible and the chicken paillard was terrible.
   

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2. OT

   OpenTable Diner

   San Francisco

   1 review

   5.0

   1 review

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We had High Tea and it was amazing! Great tea selection and the food was great. We will definitely be coming back soon!
   

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3. P

   Phillipa

   San Francisco

   1 review

   5.0

   1 review

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Beautiful property, charming staff and delicious food! I particularly appreciated the cozy fireplace and will certainly encourage people to visit.
   

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4. D

   Denise

   VIP

   San Francisco

   3 reviews

   5.0

   3 reviews

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We visited for brunch and it simply exceeded expectations. The service was amazing and while we weren’t sure about the menu, everything we ordered was so delicious. I highly recommend the gravalax pizza, eggs Benedict, the waffle, beef fat fries…we could go on. The grounds are impeccable. It simply did not disappoint
   

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5. S

   Susan

   VIP

   San Francisco

   2 reviews

   2.0

   2 reviews

   Dined 4 days ago

   1. Overall 2
   2. Food 2
   3. Service 1
   4. Ambience 4

   Unfortunately, for the price of the prefix menu, it was quite a disappointment. The service certainly did not reflect the quality of food.
   

   The MadronaResponded 2 days ago

   Thanks for visiting us, Susan. We're truly sorry to hear that your experience didn't meet your expectations. At The Madrona, we strive to provide a high-quality dining experience for our customers, and we're disappointed to hear that we fell short during your visit. We take your feedback seriously and will use it to improve our service and food quality. We hope you'll give us another chance to impress you with our food and service in the future. Best regards & Happy Holidays, The Madrona Management Team
   

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6. H

   Heath

   VIP

   Orange County

   18 reviews

   5.0

   18 reviews

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 4
   4. Ambience 4

   What a wonderful dinner we had! Lovely spot with good service and great food! Make sure you go there when in Healdsburg .
   

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7. SB

   SheilaB

   VIP

   San Francisco

   5 reviews

   3.0

   5 reviews

   Dined on December 19, 2024

   1. Overall 3
   2. Food 3
   3. Service 3
   4. Ambience 2

   Although we were excited to return to this beautiful and historic location for a special birthday/holiday lunch, sadly, it was a disappointment. Definitely not the Michelin key experience, yet the prices were set for that award. Be prepared for a bare, uneven wooden table, no placemats or decor to start off your meal. Told later, tablecloths or table decor is an upcharge. Also an added 4% “Green” fee on the bill that is explained with an info card. Our meals were just ok. Chicken on the salad was pounded thin and very tough. Kudos to our server who was sweet and worked hard to try to take care of us. We were prepared and willing to pay higher costs for a special experience, sadly, it was not delivered. Although to learn of the special events they will be doing in the future, we will not be returning and will not be referring other wine country visitors to visit.
   

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8. S

   Sheila

   VIP

   San Francisco

   2 reviews

   5.0

   2 reviews

   Dined on December 16, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Beautiful property, surrounded with nice and friendly staff. Dinner was delicious, very tasty.
   

   The MadronaResponded on December 18, 2024

   Hey, thanks for the lovely review! We're thrilled to hear that you enjoyed your dinner and found our place to be beautiful. It's great to know that our staff made you feel welcome and that you found our food to be delicious. We strive to provide an exceptional dining experience for all our guests. We look forward to serving you again soon at The Madrona.
   

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9. S

   Shannon

   San Francisco

   2 reviews

   5.0

   2 reviews

   Dined on December 15, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Always enjoy our time dining at The Madrona, the gnocchi was delicious.
   

   The MadronaResponded 6 days ago

   Hi Shannon, Thank you so much for your kind words and the 5-star review! We're thrilled to hear that you always enjoy your time dining at The Madrona and that you enjoyed our gnocchi. Your satisfaction is our top priority and your feedback means a lot to us. We look forward to welcoming you back soon! Best regards, The Madrona Management Team
   

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10. W

    William

    San Francisco

    14 reviews

    5.0

    14 reviews

    Dined on December 13, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Not cheap, but graceful and delicious, and nice change from the usual restaurants around the Healdsburg plaza. Will be back!
    

    The MadronaResponded on December 18, 2024

    Thanks for the review, William! We're thrilled to hear that you enjoyed our unique culinary experience at The Madrona and found it to be a pleasant change from the usual restaurants in Healdsburg. We always strive to provide high-quality food and service, so your feedback is greatly appreciated. We look forward to welcoming you back soon!
    

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