The Mailroom

Review summary

1. E

   ERYN

   Washington DC

   2 reviews

   5.0

   2 reviews

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Bee was our server and she’s the sweetest! So kind and well mannered. I love her personality it made our dining experience so much better. The food was very good. I will be coming back for sure but my husband and I will definitely be asking for Bee as our waitress!
   

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2. G

   Gary

   Nashville

   8 reviews

   5.0

   8 reviews

   Dined on December 3, 2024

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   Great staff, good food and great service. This visit was during the lunch hour and surprisingly it was pretty empty. Maybe folks come earlier than noon during the week!
   

   The MailroomResponded on December 9, 2024

   Thank you so much for your wonderful review! We're thrilled to hear that you enjoyed the food and service during your visit. We're glad you had a pleasant experience and hope to see you again soon!
   

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3. C

   Cathy

   Orlando

   2 reviews

   5.0

   2 reviews

   Dined on December 3, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We had the best time at the Mailroom! The food and service from Peyton were outstanding. The Christmas decorations were gourous. Loved it!
   

   The MailroomResponded on December 9, 2024

   Thank you for your kind words! We're delighted to know that you had a great experience with us. Your feedback is much appreciated, and we look forward to welcoming you back soon. If there's anything we can do to make your next visit even better, please let us know!
   

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4. A

   Anthony

   Jacksonville

   1 review

   3.0

   1 review

   Dined on December 1, 2024

   1. Overall 3
   2. Food 2
   3. Service 5
   4. Ambience 3

   Our second visit, service was great however the live music was a little too loud to have a conversation, and my food was cold when it came to the table.
   

   The MailroomResponded on December 9, 2024

   Thank you for your feedback and for visiting us again. We’re pleased to hear that you enjoyed the service, but we apologize for the inconvenience caused by the loud music and the cold food. Your comments are important to us and we will address these issues to improve your experience. We hope to have the opportunity to serve you better on your next visit.
   

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5. B

   Benjamin

   Seattle

   2 reviews

   5.0

   2 reviews

   Dined on December 1, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Our server “Abigail” was EXCEPTIONAL!! We enjoyed the entire experience !!
   

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6. J

   John

   Nashville

   6 reviews

   5.0

   6 reviews

   Dined on November 27, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   Great experience. Our server was very attentive. We lingered after dinner and there was never any pressure for us to get on our way.
   

   The MailroomResponded 6 days ago

   Thank you so much for your wonderful review! We're thrilled to hear you had a great experience and that your server provided attentive service. We always aim to create a relaxed atmosphere where guests can enjoy their meals at their own pace. We appreciate your patronage and look forward to serving you again soon!
   

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7. S

   Shalonda

   Nashville

   1 review

   3.0

   1 review

   Dined on November 24, 2024

   1. Overall 3
   2. Food 3
   3. Service 5
   4. Ambience 5

   The Mailroom is actually a really nice date night spot. The margaritas are not so good and the crab cakes were cold with huge chunks of celery and onion which wasn't pleasant but the main course was pretty good just not warm but I didn't complain. All and all It was an okay experience. Food needs to be a little fresher but our waitress was a sweetheart
   

   The MailroomResponded 6 days ago

   Thank you for your honest feedback. We're glad you enjoyed our atmosphere and waitress, but we apologize that some aspects of your meal didn't meet expectations. We appreciate your comments about the margaritas, crab cakes, and food temperature - this helps us improve. We hope you'll give us another chance to provide a better experience. Please don't hesitate to speak with a manager if anything isn't satisfactory during your next visit. We're committed to serving fresh, delicious food and value your input.
   

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8. OT

   OpenTable Diner

   New York City

   1 review

   5.0

   1 review

   Dined on November 23, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great place to have a special weekend brunch with quality people.
   

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9. C

   Charlie

   Nashville

   2 reviews

   5.0

   2 reviews

   Dined on November 21, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Very good meal, first visit, Will definitely return and spreading the word. Very good value.
   

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10. D

    DAVID

    Dallas

    3 reviews

    5.0

    3 reviews

    Dined on November 16, 2024

    1. Overall 5
    2. Food 4
    3. Service 5
    4. Ambience 4

    Steak was overcooked but the service was outstanding.
    

    The MailroomResponded on November 18, 2024

    Thank you for your feedback! We're glad to hear that you enjoyed the outstanding service, but we're sorry to learn that your steak was overcooked. We appreciate your input and will work to ensure a better experience next time. We hope to welcome you back soon!
    

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