The Mallard

Name: The Mallard
Address: Heanor Road, Ilkeston, ENG, United Kingdom, DE7 8TJ
Telephone: 0115 822 5099
Price range: 25 £ ou moins
Rating: 3.3

3.3

3,3

105 commentaires

25 £ ou moins

Pub

Effectuer une réservation

2 personnes

17 févr. 2025

19 h 00

La perle du quartier
Adapté pour les enfants
Belle terrasse

In the heart of Ilkeston, The Mallard is taking shape to become the perfect place to grab a pint with mates or get the whole family together. We're the best seats in the house for the biggest sporting occasions, have a bar packed with every tipple you'd imagine and to top it off, do the best Sunday carvery roast around!

Informations supplémentaires

Style de restauration
Décontracté
Prix
25 £ ou moins
Cuisines
Pub
Heures d'ouverture
lun.–jeu., dim. 12H00–23H00 ven., sam. 12H00–00H00
Numéro de téléphone
0115 822 5099
Site Internet
https://www.themallardilkeston.co.uk/
Dress code
Tenue d'affaires décontractée

Lieux
Heanor Road, Ilkeston, ENG DE7 8TJ
Quartier
Ilkeston
Parking details
Aucun

L'opinion de 105 personnes

Évaluation globale (notes et commentaires)

Seul·e·s les client·e·s qui ont déjà visité ce restaurant peuvent soumettre des commentaires avec des notes

3.3

3,3 selon des cotes récentes

3Nourriture
3,4Service
3,3Ambiance
3,3Valeur

Bruit • Moyen

105 commentaires

B
Brian
Derbyshire
1 commentaire
5.0
1 commentaire
Y est allé le 30 novembre 2024
1. Cote globale 5
2. Nourriture 5
3. Service 5
4. Ambiance 5
I'm not going to waffle on, let's say my family & I will be going back as soon as possible. Staff will go that extra mile too. :)
Ce commentaire est-il utile?
K
Kay
Nottingham
1 commentaire
5.0
1 commentaire
Y est allé le 3 novembre 2024
1. Cote globale 5
2. Nourriture 4
3. Service 5
4. Ambiance 5
Went for the Carvary on Sunday 4th Nov. the lady that waited on us was absolutely amazing! She made us feel so welcome - very attentive. The drinks came quickly and my daughters fish and chips came out quickly too, that was average. The carvary was lovely - the beef was a little dry but the gammon and all the trimmings made up for it. Really good value for money - there was 5 of us and the bill came to £80 - x2 drinks each and my two kids had a pudding each. Good value in our opinion.
Ce commentaire est-il utile?
D
Donna
Cornwall
1 commentaire
1.0
1 commentaire
Y est allé le 27 octobre 2024
1. Cote globale 1
2. Nourriture 1
3. Service 2
4. Ambiance 2
We booked a table on the pub website. When we arrived, they had no record of our booking. My husband myself and my dad had taken my mum out for lunch. She’s in a care home. So we don’t get to do this very often. My mum was in her wheelchair as she has mobility issues. The waitress was lovely, but that was the only positive. Three of us had a carvery the meat was dry and tasteless, and most of the veg was undercooked. We ordered desserts and were told the cheesecake was sold out two of us chosen this, Then they came back to us and told us it was available. The cheesecakes were brought out after 10 minutes of ordering and we were told the two crumbles were just browning. We waited a further 15/20 minutes for the crumbles. The tables are around us were complaining about issues with food. The waitress was lovely and was very apologetic. She looked very embarrassed to be honest. When the crumbles finally came out, they were stone cold in the middle and warm around the edge, The waitress came over as she could see would not eaten them and asked it they were okay. I said no, they were cold and by that point I’ve had enough, As our whole experience had been ruined. My mum left And as I went to take her in a wheelchair, they had blocked off the access disabled toilet door with a couple sat eating. The couple then had to be moved, and even then it was a struggle to get my mum in a wheelchair through the narrow corridor between two doors. I couldn’t take her out of one entrance and the other instead as the entrance had steps. In the toilet, the handrail next to the toilet wouldn’t come down. The toilet roll holder was loose and kept coming off every time he tried to dispense toilet roll. It was another struggle To get my mum’s chair out of the disabled toilet door and try and open the Next door with clearance to get back into the pub. The disabled access and facilities in this pub is very poor and shocking for this day and age. We will not be visiting again.
Ce commentaire est-il utile?
c
carolyn
Dorset
2 commentaires
1.0
2 commentaires
Y est allé le 26 octobre 2024
1. Cote globale 1
2. Nourriture 1
3. Service 1
4. Ambiance 1
It’s a shame to give one star as it was a truly awful experience. Booked on 23rd then I received a reminder on 25th Arrived at the booked time of 7.30 and walked straight into a 30th birthday party taking over a large part of the pub. Advised the person behind the bar of our arrival and she said I tried to call you today to tell you about the party but it just rang out. I do not answer unknown callers and no message was left for me to call back. At that point we decided to stay and were told to go to any table at the back of the pub. We were looking at the menu and there was something I wanted clarification on, so I asked a young lady who confirmed she worked at the pub the question. She did look a bit confused and said well the kitchen is closed. I was absolutely furious- felt really stupid . The woman from behind the bar materialised and asked what was happening and announced that she was the landlady and that the kitchen was open ( although it was in darkness) She appeared to blame me for not answering her call earlier in the afternoon and actually said well I wasn’t going to turn down a party in favour of you. That’s great customer service- NOT Needless to say we left, so no we didn’t have a meal that I’d booked for my birthday. I doubt I will get any follow up from anyone from Open Table. I certainly won’t be darkening the door of that place again
Ce commentaire est-il utile?
E
Elaine
Derbyshire
1 commentaire
3.0
1 commentaire
Y est allé le 6 octobre 2024
1. Cote globale 3
2. Nourriture 2
3. Service 3
4. Ambiance 3
I was disappointed with some items of food at the carvery. Veg was either overcooked or very undercooked. Pigs in blankets were not very nice sausages and we paid extra for those!
Ce commentaire est-il utile?
D
Daniel
Derbyshire
1 commentaire
5.0
1 commentaire
Y est allé le 17 août 2024
1. Cote globale 5
2. Nourriture 5
3. Service 5
4. Ambiance 5
New menu and the food was excellent. Staff were friendly and accommodating. Great atmosphere. Will definitely return
Ce commentaire est-il utile?
T
Tracey
Derbyshire
1 commentaire
1.0
1 commentaire
Y est allé le 4 août 2024
1. Cote globale 1
2. Nourriture 1
3. Service 1
4. Ambiance 1
Our experience was shocking! We had a table booked no one told us there was a time limit on the carvery either when I booked or sat at our table. Sat at our table ordered our drinks and food. 1 person ordered carvery and 3 of menu. After about an hour and a half, my Husband went to the bar to find out where our meals were. To be told we'd had them, and the carvery was closed. The person having carvey was offered 2 slices of meat and mash from the carvery which was cold. We got no apology from any staff. We got our money back. I will not ever return or recommend this place.
Ce commentaire est-il utile?
OT
Client d'OpenTable
Derbyshire
1 commentaire
4.0
1 commentaire
Y est allé le 28 juillet 2024
1. Cote globale 4
2. Nourriture 4
3. Service 4
4. Ambiance 4
Even though we ate later than usual the carvery was lovely. It was quite full and everyone was enjoying themselves. All of my party enjoyed their meal, staff were friendly, helpful and attentive. Definitely go back .
Ce commentaire est-il utile?
OT
Client d'OpenTable
Derbyshire
1 commentaire
4.0
1 commentaire
Y est allé le 16 juin 2024
1. Cote globale 4
2. Nourriture 4
3. Service 4
4. Ambiance 4
Lovely carvery, god choice of meet and Veg. All cooked well and hot.
Ce commentaire est-il utile?
OT
Client d'OpenTable
Derbyshire
1 commentaire
5.0
1 commentaire
Y est allé le 9 juin 2024
1. Cote globale 5
2. Nourriture 4
3. Service 4
4. Ambiance 5
Lovely carvery on Sunday, I wish that the mint sauce was placed elsewhere though as had to go back up the line to get some once I had everything on my plate. A little squashed in... But made a lovely change going to the Mallard and I will definitely go back 😊
Ce commentaire est-il utile?

FAQ

Le restaurant The Mallard a été coté 3,3 étoiles par 105 clients d'OpenTable.

Oui, vous pouvez généralement réserver ce restaurant en choisissant la date, l'heure et la taille du groupe sur OpenTable.

Effectuer une réservation

2 personnes

17 févr. 2025

19 h 00

Carte Google pour le restaurant The Mallard

Heanor Road, Ilkeston, ENG DE7 8TJ

Informations supplémentaires

Quartier
Ilkeston
Heures d'ouverture
lun.–jeu., dim. 12H00–23H00 ven., sam. 12H00–00H00
Prix
25 £ ou moins
Cuisines
Pub
Style de restauration
Décontracté
Dress code
Tenue d'affaires décontractée
Parking details
Aucun

Site Internet
https://www.themallardilkeston.co.uk/
Numéro de téléphone
0115 822 5099

The Mallard

Effectuer une réservation

Informations supplémentaires

Menu

L'opinion de 105 personnes

Évaluation globale (notes et commentaires)

FAQ

Comment le restaurant The Mallard est-il coté?

Est-ce que le restaurant The Mallard accepte les réservations présentement?

Effectuer une réservation

Informations supplémentaires