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The Mercantile, Worcester, MA

The Mercantile

4.5
4.5
935 Reviews
$30 and under
American

Make a reservation

2 people
7:00 p.m.
Booked 63 times today
Experiences are available.
  • Lively
  • Good for groups
  • Great for creative cocktails
Serving up New American Tavern Cuisine in our two-floor full-service restaurant and bar, equipped with two 50-seat bars, world-inspired snacks and entrees, brick pizza oven, private event space, and an open rooftop patio that offers views of downtown Worcester and City Square. Located next to the DCU Center and minutes from Polar Park, we’re a natural choice pre and post-game.

*Due to limited patio seating, we do not take reservations for our patio. Please note the patio request in your reservation, or ask upon arrival, and we will do our best to accommodate.

**The rooftop is open Wednesday-Friday 4 PM - close. Saturday & Sunday 12 PM - close.

***Public parking is available at The Mercantile Center Garage with direct access to the restaurant on Level 3A.

Order delivery or takeout

Dining areas

Additional information

  • Dining style
    Casual Dining
  • Price
    $30 and under
  • Cuisines
    American
  • Hours of Operation
    Fri 11:30 am–1:00 am Brunch Sat, Sun 10:00 am–3:00 pm Dinner Mon–Wed 4:00 pm–12:00 am Thu 4:00 pm–1:00 am Sat 2:00 pm–1:00 am Sun 2:00 pm–12:00 am
  • Phone number
    (774) 389-5180
  • Payment Options
    AMEX, Discover, Mastercard, Visa
  • Dress code
    Casual Dress
  • Private party facilities
    For more information, please click the link: https://www.themercantileworcester.com/events
  • Neighbourhood
    Worcester
  • Parking details
    Street Parking
  • Additional
    Bar/Lounge, Beer, Cocktails, Full Bar, Gluten-free Options, Late Night, Non-Smoking, Patio/Outdoor Dining, Takeout, Vegan, Weekend Brunch, Wheelchair Access, Wine

Experiences

  • 2024-2025 Igloo Dining on the Mercantile Rooftop!

    US$50.00 per party

    Prepaid

    Dec 6, 2024 - Mar 1, 2025
    *NOTE*- When booking, please keep your guest count at 1. Do not enter how many guests are attending. Your booking is for one Igloo which seats up to six people. Select the date & time you would like to join us - click Find Table - select the time from the available slots (it will say 1 special under the time) - For the Seating Option select "Outdoor," you can now book your reservation. FAQ: Reservations are required. All reservations are 2 hours max with a 6 person limit, no exceptions. A required $50 non-refundable rental fee will appear when you book your date & time. Each igloo is equipped with a heater however, we still encourage guests to dress warmly. The Mercantile reserves the right to cancel any reservation due to weather.
    2024-2025 Igloo Dining on the Mercantile Rooftop! photo

What 935 people are saying

Overall ratings and reviews

Reviews can only be made by diners who have eaten at this restaurant

4.5
4.5 based on recent ratings
  • 4.4Food
  • 4.6Service
  • 4.5Ambience
  • 4.3Value

NoiseModerate

Loved For

  • Central and Western MA

    Great for brunch

  • Central and Western MA

    Good for groups

  • Central and Western MA

    Hot spot

  • Central and Western MA

    Great for outdoor dining

  • Central and Western MA

    Lively

  • Central and Western MA

    Most Booked

  • Central MA

    Child-friendly

  • Central MA

    Innovative

  • Central MA

    Good for groups

  • Central MA

    Healthy

  • Central MA

    Hot spot

  • Central MA

    Lively

  • Central MA

    Most Booked

Review summary

AI-generated from verified diner reviews
The Mercantile offers a "cozy and fun" igloo dining experience and a diverse menu that includes popular dishes like Japanese fried chicken sandwiches and creative craft cocktails. The "excellent service" from attentive staff, including standout servers like Xavier and Dakota, enhances the lively atmosphere. Perfect for gatherings or a unique night out!

935 Reviews
  1. Katelyn

    Greater Boston

    1 review

    1.0

    1 review

    Dined 3 days ago

    1. Overall 1
    2. Food 1
    3. Service 1
    4. Ambience 2
    Food was absolutely terrible and the lack of flexibility to make a pizza that was half cheese and half a topping was quite strange. Waitress was also not willing to make special accomodations for young children. If going to an event near the DCU, stay away unless just having drinks, definitely get food prior to coming to this area.

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  2. Mariah

    Greater Boston

    2 reviews

    5.0

    2 reviews

    Dined 3 days ago

    1. Overall 5
    2. Food 4
    3. Service 4
    4. Ambience 5
    Food is pretty good. Lots of variety. Love the ambiance!

    Is this helpful?

  3. Denise

    VIP

    Greater Boston

    68 reviews

    5.0

    68 reviews

    Dined 4 days ago

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    We were in the igloo, which was very cozy and comfortable and made it a really fun experience. Xavier provided excellent service. Made for a fun afternoon and the pizza , rice bowl and Japanese fried chic sand were all delicious and very shareable.

    Is this helpful?

  4. Andrea

    Greater Boston

    1 review

    5.0

    1 review

    Dined on February 18, 2025

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Our group enjoyed the drinks and the nachos were delicious. Service was quick and attentive. Always nice to visit here.

    Is this helpful?

  5. Sherri

    Greater Boston

    1 review

    5.0

    1 review

    Dined on February 15, 2025

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Restaurants was packed but we had our own igloo on the rooftop and it was phenomenal! Will be back!

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  6. Julie

    Greater Boston

    1 review

    5.0

    1 review

    Dined on February 15, 2025

    1. Overall 5
    2. Food 4
    3. Service 5
    4. Ambience 5
    I had a great night here for my 21st birthday. Our Waitresses and Waiters not only did their job, but they went above and beyond and made me feel special. Thank you!

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  7. Joey

    Massachusetts

    1 review

    5.0

    1 review

    Dined on February 8, 2025

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Food and service was incredible! Definitely worth the drive to check it out!

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  8. Alan

    Greater Boston

    2 reviews

    4.0

    2 reviews

    Dined on February 8, 2025

    1. Overall 4
    2. Food 4
    3. Service 5
    4. Ambience 2
    I told him I didn’t wanna be sat near the kitchen or the bathroom and the eventually put us there telling us that’s the only table that’s available, but there was more available and not only that we felt like we were being rushed out. I had a better time at Ruth Chris next-door, I’ve received I more respect and with dignity and felt more appreciated next-door than at this restaurant.

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  9. Charles

    New York City

    1 review

    4.0

    1 review

    Dined on February 7, 2025

    1. Overall 4
    2. Food 4
    3. Service 5
    4. Ambience 5
    Enjoyed our first visit for wife’s birthday very accommodating for 9 month old child

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  10. brian

    Greater Boston

    1 review

    4.0

    1 review

    Dined on February 7, 2025

    1. Overall 4
    2. Food 4
    3. Service 5
    4. Ambience 4
    We had a great experience, I would recommend this place to my friends. Thank you!

    Is this helpful?

FAQs

The Mercantile offers takeout which you can order by calling the restaurant at (774) 389-5180.

The Mercantile is rated 4.5 stars by 935 OpenTable diners.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable.

Make a reservation

2 people
7:00 p.m.
Booked 63 times today
Experiences are available.

Order delivery or takeout

Google Map for The Mercantile

2 Mercantile Street, Worcester, MA 01608

Dining areas

Additional information

  • Neighbourhood
    Worcester
  • Hours of Operation
    Fri 11:30 am–1:00 am Brunch Sat, Sun 10:00 am–3:00 pm Dinner Mon–Wed 4:00 pm–12:00 am Thu 4:00 pm–1:00 am Sat 2:00 pm–1:00 am Sun 2:00 pm–12:00 am
  • Price
    $30 and under
  • Cuisines
    American
  • Dining style
    Casual Dining
  • Dress code
    Casual Dress
  • Parking details
    Street Parking
  • Payment Options
    AMEX, Discover, Mastercard, Visa
  • Additional
    Bar/Lounge, Beer, Cocktails, Full Bar, Gluten-free Options, Late Night, Non-Smoking, Patio/Outdoor Dining, Takeout, Vegan, Weekend Brunch, Wheelchair Access, Wine
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  • Terms of Use
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  • Cookie Preferences
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